Help

Having problems? Try the suggestions below.

• Are you running the latest version of Security Onion?
• Check the FAQ.
• Search the Security Onion Mailing Lists.
• Search the documentation and mailing lists of the tools contained within Security Onion: Tools
• Run sostat for some diagnostics:

sudo sostat | less

• If any of the NSM processes show up as failed, try restarting them:

sudo service nsm restart

• Check log files in /var/log/nsm/ or other locations for any errors or possible clues:

  • Setup /var/log/nsm/sosetup.log
  • Daily Log / PCAPs /nsm/sensor_data/{ HOSTNAME-INTERFACE }/dailylogs
  • sguil /var/log/nsm/securityonion/sguild.log
  • Suricata /var/log/nsm/{ HOSTNAME-INTERFACE }/suricata.log
  • barnyard2 /var/log/nsm/ { HOSTNAME-INTERFACE }/barnyard2.log
  • netsniff-ng /var/log/nsm/{ HOSTNAME-INTERFACE }/netsniff-ng.log
  • ELSA /nsm/elsa/data/elsa/log/node.log
  • Bro /nsm/bro/logs/current
  • snort_agent /var/log/nsm/{ HOSTNAME-INTERFACE }/snort_agent.log
  • argus /var/log/nsm/{ HOSTNAME-INTERFACE }/argus.log
  • http_agent /var/log/nsm/{ HOSTNAME-INTERFACE }/http_agent.log
  • pads_agent /var/log/nsm/{ HOSTNAME-INTERFACE }/pads_agent.log
  • prads_agent /var/log/nsm/{ HOSTNAME-INTERFACE }/prads.log
  • sancp_agent /var/log/nsm/{ HOSTNAME-INTERFACE }/sancp_agent.log

• If this is a sensor sending alerts to master server, is autossh running?

pgrep -lf autossh

• If you're having problems with Snorby, check the log files in /opt/snorby/log/ and /var/log/apache2/ and see if its processes are running:

pgrep -lf delayed_job

• Are you able to duplicate the problem on a fresh Security Onion installation?
• Check the Roadmap to see if this is a known issue that we are working on.
• If all else fails, please send an email to our security-onion mailing list.
• Need training or commercial support? http://www.securityonionsolutions.com