Help

Having problems? Try the suggestions below.

• Are you running the latest version of Security Onion?
• Check the FAQ.
• Search the Security Onion Mailing Lists.
• Search the documentation and mailing lists of the tools contained within Security Onion: Tools
• Run sostat for some diagnostics:

sudo sostat | less

• If any of the NSM processes show up as failed, try restarting them:

sudo service nsm restart

• Check log files in /var/log/nsm/ for any errors or possible clues.
• If this is a sensor sending alerts to master server, is autossh running?

pgrep -lf autossh

• If you're having problems with Snorby, check the log files in /opt/snorby/log/ and /var/log/apache2/ and see if its processes are running:

pgrep -lf delayed_job

• Are you able to duplicate the problem on a fresh Security Onion installation?
• Check the Roadmap to see if this is a known issue that we are working on.
• If all else fails, please send an email to our security-onion mailing list.
• Need training or commercial support? http://www.securityonionsolutions.com