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Add setup job troubleshooting steps #199

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Sep 18, 2019
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Add setup job troubleshooting steps #199

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Add setup job troubleshooting steps
maimaisie Sep 18, 2019
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Update README
drduke1 Sep 18, 2019
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19 changes: 19 additions & 0 deletions deploy/README.md
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Expand Up @@ -716,6 +716,25 @@ USER fluent

# Troubleshooting Collection

## `helm install` hanging

If `helm install` hangs, it usually means the pre-install setup job is failing and is in a retry loop. Due to a Helm limitation, errors from the setup job cannot be fed back to the `helm install` command. Kubernetes schedules the job in a pod, so you can look at logs from the pod to see why the job is failing. First find the pod name in the namespace where the Helm chart is deployed:
```sh
kubectl get pods -n sumologic
```

Get the logs from that pod:
```
kubectl logs POD_NAME -f
```

If you see `Secret 'sumologic::sumologic' exists, abort.` from the logs, delete the existing secret:
```
kubectl delete secret sumologic -n sumologic
```

`helm install` should proceed after the existing secret is deleted before exhausting retries. If it did time out after exhausting retries, rerun the `helm install` command.

## Namespace configuration

The following `kubectl` commands assume you are in the correct namespace `sumologic`. By default, these commands will use the namespace `default`.
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