Dreame Cloud - Find Devices

[snakedm]

Describe the bug
Don't find any devices on my Dreamehome Cloud account.

Screenshots

Additional Information (please complete the following information)

• Model Name: Dreame D10s Plus
• Firmware Version: 4.3.3_1201
• Home Assistant Version: 2023.8.3
• Configuration Type: With Map Support
• Errors or warnings shown in the HA logs (if applicable): No supported devices found in this account on selected country.

[RDG88]

I have the same, also a D10s Plus with the same firmware version and homeassistant version.
Tried to select all the server countrys but it does not work.

Dreame identifys itself on wifi by: dreame_vacuum_r2240

[cobra1037]

I have the same, also a D10s Plus with the same firmware version and homeassistant version. Tried to select all the server countrys but it does not work.

same here with l10 pro

[Tasshack]

It seems current implementation only works with the CN servers and Chinese models.
I will fix this issue and release a new beta version.

[RDG88]

@Tasshack please let me know if you need anything to test, i'm willing to provide an account to test.

[Tasshack]

@RDG88 can you PM me the account information from Community forum?

[RDG88]

@Tasshack, the home assistant community forum?

[Tasshack]

@Tasshack, the home assistant community forum?

Yes, or alternatively telegram.

[RDG88]

Just send you a PM on the homeassistant community forum, i think?

[Tasshack]

Fixed. Thanks @RDG88

https://github.com/Tasshack/dreame-vacuum/releases/tag/v2.0.0b4

[bishwashere]

I have the same issue in v2.0.0b16.
Dreame Vacuum
Log in to the Dreamehome cloud.

No supported devices found in this account on selected country.
Do I need to do something extra like adding device again to my setup or change my region to Canada to make it work?

[Tasshack]

Your device may not be supported.