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Load new project crashes Cura #15832
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Thanks for the report. |
Hey @mikejbare, Thanks for your report 👍 This reminds me of behavior that happens when you close Cura while it's still saving. Your project file becomes corrupted without proper warning. Could this be the case for you as well? Do you mind repeating your steps to reproduce but with a small shape like a cube? |
Simple Cube
[image: Screenshot 2023-06-22 155501.png]
I don't slice or anything, just save the project
[image: Screenshot 2023-06-22 155546.png]
I exit Cura then click on the project file I just saved
[image: Screenshot 2023-06-22 155636.png]
Here is the result:
[image: Screenshot 2023-06-22 155701.png]
… Message ID: ***@***.***>
|
Sorry @mikejbare but using email doesn't allow attachments to come through on GitHub. The images need to be posted directly here. |
On Thu, Jun 22, 2023 at 8:05 PM GregValiant ***@***.***> wrote:
Sorry @mikejbare <https://github.com/mikejbare> but using email doesn't
allow attachments to come through on GitHub. The images need to be posted
directly here.
The best would be a Project File. Load the cube, use the "File | Save
Project" command, zip the 3mf file and post the zip folder here directly -
not via an email.
—
Reply to this email directly, view it on GitHub
<#15832 (comment)>,
or unsubscribe
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.
You are receiving this because you were mentioned.Message ID:
***@***.***>
Ok, I will try. Here are the 4 images illustrating to Marimakes the crash has nothing to do with quitting Cura in the middle of a save. I, for sure, didn't do that, the save was fully completed, the dialog window comes up and asks me if I want to overwrite the previous file, I say YES and then I get the crash message.
[Fail with tweaked pla profile.zip](https://github.com/Ultimaker/Cura/files/11851601/Fail.with.tweaked.pla.profile.zip)
|
To the developer who thought that my profile was based on a profile from a previous version of Cura that doesn't exist in the current, beta version, and that was his/her idea of why Cura was crashing when attempting to open a 3mf file. Here's why I think you are correct: |
I have come across problems like that. When they are brought to the Developer's attention they get fixed but it's like any bug, if you are unaware it exists then you can't fix it. Someone has to bring it up and point it out. I know when Arachne was rolled into mainstream Cura that several of these "Gotchas" were fixed ahead of time. There were settings that disappeared from the 4.x versions that still had to be handled by the 5.x version. Were they all caught?...probably not. Cura is a complex piece of software. So it's important that users make these reports because otherwise "...the software is perfect". HA!! |
Hey @mikejbare, Thanks for the update 👍 I'll bring it up to the team to see what they can do to improve it, or at least explain what is happening. We make upgrade scripts to try to prevent this from happening, so this might be an oversight. 👍 |
Hey @mikejbare, Quick update from our side 👋 We've added a ticket to the backlog with the intent to improve this. Thanks again for the report! 👍 |
@MariMakes I have another one here. This is from bug report #17312 >> Project Zip From the crash dialog Upper text box: And from the lower text box: Thread 0x000006fc (most recent call first): Thread 0x00002768 (most recent call first): Thread 0x00004180 (most recent call first): Thread 0x000043b0 (most recent call first): Thread 0x000049ac (most recent call first): Thread 0x0000457c (most recent call first): Thread 0x00001430 (most recent call first): Thread 0x00002124 (most recent call first): Thread 0x00002bd8 (most recent call first): Thread 0x00002280 (most recent call first): Thread 0x000043a4 (most recent call first): Current thread 0x00002ad4 (most recent call first): Cura.log UPDATE: |
Application Version
5.4.0 Beta 1
Operating System
Windows 11
Printer
Creality Ender 3 Pro
Reproduction steps
I loaded a STL into Cura then saved the project and exited Cura. I then restarted Cura and used File / Open to read the 3mf file I just created.
Actual results
When I restart Cura and attempt to open the project I just save, Cura crashes. The same thing happens if I drag and drop the 3mf file onto Cura. This problem is repeatable.
Expected results
Checklist of files to include
Additional information & file uploads
pinhead.zip
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