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Downloading custom files from "community" servers doesn't work #11

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Spanguole opened this issue Sep 22, 2014 · 225 comments
Closed

Downloading custom files from "community" servers doesn't work #11

Spanguole opened this issue Sep 22, 2014 · 225 comments
Labels
Community Servers Linux Reviewed

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@Spanguole
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I tried connecting several "community" servers (worked around the issue #3 by connecting with the connect command through the console).
Each and every time, if the server needs custom files, the game starts a download but it is stuck at 0%, indefinitelly/
I tried those same custom file URLs with wget and with a web browser and outside the game, those files download perfectly fine, so it's definitely a problem with the game itself.

obligatory system specs:

Processor Information:
    Vendor:  AuthenticAMD
    CPU Family:  0x15
    CPU Model:  0x2
    CPU Stepping:  0x0
    CPU Type:  0x0
    Speed:  3800 Mhz
    8 logical processors
    8 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Supported
    SSE41:  Supported
    SSE42:  Supported

Network Information:
    Network Speed:  

Operating System Version:
    "Gentoo Base System release 2.2" (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.16.3-gentoo
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11500000
    X Window Manager:  Marco
    Steam Runtime Version:  steam-runtime-release_2014-08-20

Video Card:
    Driver:  NVIDIA Corporation GeForce GTX 770/PCIe/SSE2

    Driver Version:  4.4.0 NVIDIA 340.32
    OpenGL Version: 4.4
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 119 Hz
    VendorID:  0x10de
    DeviceID:  0x1184
    Number of Monitors:  2
    Number of Video Cards Not Detected
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 3840 x 1080
    Primary Display Size: 23.54" x 13.23"  (26.97" diag)
                                            59.8cm x 33.6cm  (68.5cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 2048 MB
    Supported MSAA Modes:  2x 4x 8x 16x 

Sound card:
    Audio device: 

Memory:
    RAM:  7876 Mb

Miscellaneous:
    UI Language:  English
    LANG:  en_US.utf8
    Microphone:  Not set
    Total Hard Disk Space Available:  398075 Mb
    Largest Free Hard Disk Block:  12178 Mb

Installed software:
@Spanguole Spanguole changed the title Downloading custom files from "comunity" servers doesn't work Downloading custom files from "community" servers doesn't work Sep 22, 2014
@theGeekPirate
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Also experiencing this issue, using Gentoo as well.

Processor Information:
    Vendor:  GenuineIntel
    CPU Family:  0x6
    CPU Model:  0x1a
    CPU Stepping:  0x5
    CPU Type:  0x0
    Speed:  2661 Mhz
    8 logical processors
    4 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported

Network Information:
    Network Speed:  

Operating System Version:
    Linux 3.10 (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.16.3-gentoo
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11601000
    X Window Manager:  awesome
    Steam Runtime Version:  steam-runtime-release_2014-08-20

Video Card:
    Driver:  NVIDIA Corporation GeForce GTX 480/PCIe/SSE2

    Driver Version:  4.4.0 NVIDIA 343.22
    OpenGL Version: 4.4
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 59 Hz
    VendorID:  0x10de
    DeviceID:  0x6c0
    Number of Monitors:  2
    Number of Video Cards Not Detected
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 3840 x 1080
    Primary Display Size: 20.91" x 11.77"  (23.98" diag)
                                            53.1cm x 29.9cm  (60.9cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 1536 MB
    Supported MSAA Modes:  2x 4x 8x 16x 

Sound card:
    Audio device: Realtek ALC889

Memory:
    RAM:  12042 Mb

Miscellaneous:
    UI Language:  English
    LANG:  en_US.utf8
    Microphone:  Not set
    Total Hard Disk Space Available:  28047 Mb
    Largest Free Hard Disk Block:  10111 Mb

Installed software:

Recent Failure Reports:
    Tue Sep 23 02:43:58 2014 GMT: file ''/tmp/dumps/assert_20140922194352_44.dmp'', upload yes: ''CrashID=bp-6e398fa1-d756-4136-918e-235e62140922''

@Mainly-Green
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I'm on arch linux

Processor Information:
    Vendor:  AuthenticAMD
    CPU Family:  0x12
    CPU Model:  0x1
    CPU Stepping:  0x0
    CPU Type:  0x0
    Speed:  1400 Mhz
    4 logical processors
    4 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Unsupported
    SSE4a:  Supported
    SSE41:  Unsupported
    SSE42:  Unsupported

Network Information:
    Network Speed:  

Operating System Version:
    Linux 3.10 (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.16.3-1-ARCH
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11502000
    X Window Manager:  i3
    Steam Runtime Version:  steam-runtime-release_2014-08-20

Video Card:
    Driver:  ATI Technologies Inc. AMD Radeon HD 6520G

    Driver Version:  4.4.12968 Compatibility Profile Context 14.201.1006.1002
    OpenGL Version: 4.4
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 60 Hz
    VendorID:  0x1002
    DeviceID:  0x9647
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 20.51" x 11.54"  (23.50" diag)
                                            52.1cm x 29.3cm  (59.7cm diag)
    Primary VRAM Not Detected

Sound card:
    Audio device: ATI R6xx HDMI

Memory:
    RAM:  5443 Mb

Miscellaneous:
    UI Language:  English
    LANG:  en_US.UTF-8
    Microphone:  Not set
    Total Hard Disk Space Available:  773538 Mb
    Largest Free Hard Disk Block:  405177 Mb

Installed software:

Recent Failure Reports:

@ceribik
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ceribik commented Sep 23, 2014

Looking at network traffic, it doesn't even contact the fast DL server at all when downloading custom content like maps.

It works fine when downloading the MOTD though (also hosted on a fast DL server)

@timjp87 timjp87 mentioned this issue Sep 23, 2014
Closed
@fspoettel
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This also happens on OSX since the last big mac update. It gets stuck on 25% constantly and then disconnects. If the map is already downloaded, connecting works fine

@Spanguole
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Author

I should note it DOES download maps from the workshop.
(I tried timedemo'ing a demo recording to benchmark the performance, and that demo used an older version of de_dust2. Upon loading the demo, It downloaded it the map file just fine.)

@CommanderAlchemy
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I cannot download maps or custom content it just its at 0% and nothing happens.
Only way to go around this is to set cl_downloadfilter "none"
then manually download and put all files needed to play in correct dirs.

Steamsysteminfo

@T3nPoundsOfFlax
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Confirming.

Processor Information:
Vendor: AuthenticAMD
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3511 Mhz
8 logical processors
8 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 14.04.1 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 3.13.0-35-lowlatency
X Server Vendor: The X.Org Foundation
X Server Release: 11501000
X Window Manager: Xfwm4
Steam Runtime Version: steam-runtime-release_2014-08-20

Video Card:
Driver: NVIDIA Corporation GeForce GTX 560 Ti/PCIe/SSE2

Driver Version:  4.4.0 NVIDIA 343.13
OpenGL Version: 4.4
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 84 Hz
VendorID:  0x10de
DeviceID:  0x1200
Number of Monitors:  1
Number of Logical Video Cards:  1
Primary Display Resolution:  1024 x 768
Desktop Resolution: 1024 x 768
Primary Display Size: 13.86" x 10.39"  (17.32" diag)
                                        35.2cm x 26.4cm  (44.0cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1024 MB
Supported MSAA Modes:  2x 4x 8x 16x

Sound card:
Audio device: Realtek ALC887-VD

Memory:
RAM: 7885 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 938771 Mb
Largest Free Hard Disk Block: 268193 Mb

Installed software:

Recent Failure Reports:

@klagupl klagupl mentioned this issue Sep 25, 2014
Closed
@klagupl
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klagupl commented Sep 25, 2014

Same problem
System information:
https://gist.github.com/klagupl/bd3a121e7ad7a4729f45

@Pitel
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Pitel commented Sep 25, 2014

+1

@Slydder
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Slydder commented Sep 25, 2014

same here. just sits at 0% and I have to kill the game to get out.

@maritz
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maritz commented Sep 25, 2014

👍

@theGeekPirate theGeekPirate mentioned this issue Sep 26, 2014
Closed
@theGeekPirate
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For some reason I was able to download both the map and the files from this particular server, can anyone else verify? 71.237.239.114:27016

It was on aim_redline fwiw.

@Mainly-Green
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I was able to download the files and played on the server.

@ceribik
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ceribik commented Sep 26, 2014

I was able download from it as well.

I'm pretty sure the reason for that was because it was downloading directly from the server (or possibly the workshop) as opposed to downloading from a fast DL server like most servers use (which doesn't work).

@klagupl
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klagupl commented Sep 26, 2014

Does anyone know how to disable downloading drom fast download? I mean this files are on the csgo server and fdl server.

@davidw-valve
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Contributor

Can you please provide an example of a server which doesn't work?

@theGeekPirate
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@davidw-valve Any server with fast downloads enabled, 208.146.44.44:27015, 208.146.44.163:27015, etc...

@Mainly-Green
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72.5.195.237:27015
74.91.119.123:27015

@klagupl
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klagupl commented Sep 27, 2014

185.36.169.126:27301
79.133.192.165:27111
All community servers require custom music, models etc. and they keep this on fdl servers.

@CommanderAlchemy
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@davidw-valve
78.70.129.108:27015

@seaweeduk seaweeduk mentioned this issue Sep 29, 2014
Closed
@klagupl
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klagupl commented Sep 30, 2014

When csgo will be updated? valve pls

@bsuttonq
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bsuttonq commented Oct 1, 2014

This issue might be related to problems with sv_downloadurl in the linux version

https://developer.valvesoftware.com/wiki/Sv_downloadurl

@ceribik
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ceribik commented Oct 1, 2014

This is fixed now.

@ceribik ceribik mentioned this issue Oct 3, 2014
Closed
@ValveSoftware ValveSoftware deleted a comment from h1z1 Sep 7, 2018
@Simon311

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@XakepSDK
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XakepSDK commented Sep 7, 2018

At least we know, that they read this issue.
Proton was released, maybe someone from valve will fix this now.

@kiroma
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kiroma commented Sep 7, 2018

At this point I'm wondering if the game would run better under proton instead of the severely broken port.

@ericek111
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It's not THAT bad. It was actually working really good, but going without another update to break it completely would be out of character.

Try installing linux-lowlatency kernel, it should help with the stutter.
To run native games using their Windows counterparts, use this: https://www.reddit.com/r/linux_gaming/comments/9culdk/xpost_downloadrun_windows_versions_using_proton/

Also, don't forget about the workarounds for this issue:
https://github.com/ericek111/linux-csgo-downloadfixer
https://github.com/light2yellow/csgo-csmd

@ZigZaggh
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ZigZaggh commented Oct 5, 2018

Still having this issue on openSUSE Tumbleweed, this has been reported over 4 years ago, and still no fix?!

@headlesscyborg
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headlesscyborg commented Oct 5, 2018 •
edited
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Could any Valve developer comment on this bug? Do you need any information? Do you know about this issue? Can we do anything to help?
I don't get it, they are investing a lot of money to the Linux platform but they can't fix such a simple bug? Common, this is one of the most popular games on Steam. New people are switching to Linux from Windows thanks to Proton and what will they think about this? "Linux can't join community servers, Linux sucks, back to glorious Windows..."

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@AnneKitsune
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Bump

By @ericek111

@Tele42 I described the issue 5 months ago and based on that I made a workaround in 20 minutes, it even hit the frontpage of /r/GlobalOffensive. This is as far from vague as we can get on this tracker. The problem has been there for at least 15 months and, considering all the comments, probably for much longer than that.

Hell, for all I care, "hire" me for free and I'll do the betatesting for you if it's that much of an issue.

@MordragT
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MordragT commented Oct 7, 2018

Pls if u need any more information on this fix just tell me i will beta testing for you volvo

@cheb4
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cheb4 commented Oct 8, 2018

this bug is still present

@soppelmann
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soppelmann commented Oct 13, 2018 •
edited
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Still present for me aswell. Been like this for as long as i can remember.
Using workaround https://github.com/ericek111/linux-csgo-downloadfixer

@x1y
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x1y commented Oct 24, 2018

Was this issue fixed in the yesterdays update? I saw strings of curl in the update and apparently joining community servers is now working fine for me.

@kiroma
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kiroma commented Oct 24, 2018

It works for me as well!
Don't know if it's caused by the CS:GO update or the Steam runtime update but it works!

@XakepSDK
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Looks like fixed partially.
I tried to join on 3 servers.
1 fail, 1 partial fail(failed to download map, reconnect fixed this), 1 was fine.
Failed server used domain for fastdl link, fine server used ip. Idk what used partial fine server.

@pschichtel
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Worked for me as well. 2 servers failed sv_pure, but others worked.

This was before the steam update:
image

@ValveSoftware ValveSoftware deleted a comment from ivanstepanovftw Oct 24, 2018
@headlesscyborg
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I can confirm it works now on Arch Linux. Thank you Valve. I expected the fix 1459 days ago but thanks anyway. I tested the servers that didn't work before and it works great. Just please don't break it again, I'd like to not have to wait until 2022 for another fix. I can finally try some surf servers!

@AnneKitsune
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I didn't test yet, but thanks a lot!

@DarkRTA
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DarkRTA commented Oct 24, 2018

downloads are actually working now

@Cyclic3
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Cyclic3 commented Oct 25, 2018 •
edited
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Works on debian/sid. Thank you so much!

@Simon311
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Simon311 commented Oct 25, 2018 •
edited
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Thanks, Valve!
So guys, we did it...

One other problem I've noticed now is that the net_maxfilesize CVAR is not present, yet a dedicated server (well, a listen server as well) refuses to send any files bigger than 16MB over the standard protocol, quoting that as being the net_maxfilesize value. I suppose that means that Valve decided to cap it at that, but I like running a server with custom maps for brief games with my friends and setting up FastDL for that just doesn't sound reasonable.
So, can you bring that option back, but say leave the default to 16MB on the client (as in, the client would refuse accepting files bigger than that)? So that you could still send bigger files in LAN (or otherwise negotiated with every player) environments without the headache of either setting up FastDL or manually copying the file on every machine? Thanks.
Also, not sure if the .bsp.bz2 files are not supposed to be sent over standard protocol, but the server seems to ignore them. Those could also help with the file size limit.

@jlt525
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jlt525 commented Oct 25, 2018

Colour me surprised, Volvo actually fixed something.

@FilipeSilvens
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FilipeSilvens commented Oct 29, 2018 •
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holy crap you fixed it! thank you valve

@davidw-valve
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We fixed this issue in the last update; closing this.

@ValveSoftware ValveSoftware locked as resolved and limited conversation to collaborators Oct 29, 2018
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