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# 常见问题 | ||
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## 为什么本地语音转文本服务无法使用? | ||
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Enjoy 集成了 [whipser.cpp](https://github.com/ggerganov/whisper.cpp) 作为本地的语音转文本(STT)服务,但是由于兼容性的问题,某些配置较低或者操作系统版本较低的电脑无法使用。 | ||
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如果您遇到这种情况,Enjoy 提供了其他 STT 的云服务,可以前往 [软件设置](./settings#语音转文本服务) 进行配置。推荐优先使用 Azure AI。 | ||
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## 403 Insufficient balance | ||
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遇到这个报错,说明您正在使用 Enjoy 的付费功能,但是账户余额不足了。 | ||
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Enjoy 内有很多功能都由 AI 驱动,比如[智能助手](./ai-assistant)、智能翻译、句子分析等。如果您在 [软件设置](./settings#默认-ai-引擎) 中的配置了 `OpenAI` 作为默认 AI 引擎,在使用这些功能时候,会使用您配置的 OpenAI 信息进行实现,不会涉及 Enjoy 的扣费。 | ||
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(需要注意的是,[智能助手](./ai-assistant) 的对话一旦创建,AI 引擎无法修改。如果需要切换,比如由 Enjoy AI 换成 Open AI,则需要新建一个对话) | ||
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另外,[发音评估](./audios#发音评估) 是收费功能,并非 OpenAI 提供,所以无论 [默认 AI 引擎](./settings#默认-ai-引擎) 选了什么,使用发音评估时,总是会在 Enjoy 账户中扣费。 | ||
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如果需要充值,请参考[充值](./settings#充值)。 | ||
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## 如何下载音频、录音 | ||
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Enjoy 提供了音频、视频、录音的下载功能,以便可以在其他设备使用。 |
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