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Transaction Issue Recovery Guide

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Crypto Centric edited this page Mar 26, 2019 · 2 revisions

Troubleshooting Guide to to recover troubled transactions

If you have sent ABS over the network and have not received the funds. You can follow this guide to cover your funds as long as there is no transaction hash record in the explorer: https://explorer.absolutecoin.net/.

The transaction process is now no longer available to send coins on older version wallets. This is expected behaviour to protect the network.

Please follow the following steps:

Windows, Mac or Linux Wallets with GUI

  1. Update your wallet to the latest release. A guide to doing this is available here: https://github.com/absolute-community/absolute/wiki/Masternode-Update-Guide-For-V0.12.2.5

  2. Start the wallet

  3. Add the node list to the absolute.conf from Tools > Open wallet Configuration File Add in the node list to the bottom of the file, list can be found here: https://github.com/absolute-community/absolute/wiki/Node-List-for-V0.12.2.5

  4. Restart your wallet

  5. Once updated, check that you are on the latest block using Tools > Information. You can check the latest block number on explorer here: https://explorer.absolutecoin.net/

  6. Once complete, if your funds are not available. Go to Tools > Wallet repair > Rescan Blockchain Files

  7. Once complete, if your funds are not available. Go to Tools > Wallet repair > Recover Transactions 1

  8. Allow the wallet to recheck the chain, you should then receive the funds.

For Linux / VPS - Terminal only

  1. Update your wallet to V12.2.5. A guide to doing this is available here: https://github.com/absolute-community/absolute/wiki/Masternode-Update-Guide-For-V0.12.2.5

  2. Stop the Wallet: absolute-cli stop

  3. Add the node from: https://github.com/absolute-community/absolute/wiki/Node-List-for-V0.12.2.5 to the absolute.conf file. This can be done using these commands:

cd .aboslutecore nano absolute.conf

Add the lines to the bottom of the file

Save and exit: Crtl + O, Crtl + X

  1. Start the wallet using these commands cd Absolute absoluted –daemon –reindex

  2. Check that you are on the latest block: absolute-cli getinfo You can check explorer for the latest block number: https://explorer.absolutecoin.net/

  3. Check your wallet address: absolute-cli getbalance, if the amount is still incorrect proceed to 6.

  4. Stop the wallet: absolute-cli stop

  5. restart the wallet with: absoluted -–daemon –zapwallettxes=1

  6. Check your balance again with: absolute-cli getbalance, your funds will be available to be resent on the correct version.

If you are still having issues after these steps, please report the issue in the support channel on our Discord server: https://discord.gg/FhtgzY8

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