Zendesk Support Upgrade - Ticket Metrics Events

[Howard3]

Tell us about the new connector you’d like to have

• This is an upgrade to the existing Zendesk Support Source
• Do you need a specific version of the underlying data source e.g: you specifically need support for an older version of the API or DB? No

Describe the context around this new connector

• Which team in your company wants this integration, what for? Business intelligence
• How often do you want to run syncs? 24 hours
• If this is an API source connector, which entities/endpoints do you need supported? Currently the Zendesk Support connector supports sla_policies, ticket_metrics, and tickets however, these are not able to be referenced to one another without the use of the source endpoint Ticket Metric Events, this endpoints data acts as the "glue" between a lot of these data sources.

Describe the alternative you are considering or using

What are you considering doing if you don’t have this integration through Airbyte?

Are you willing to submit a PR?

I can try!

[sherifnada]

@Howard3 let us know if you need a hand with creating a PR!

[milo157]

@Howard3 @sherifnada Any progress on this issue? Do we have a branch we can check progress on?

[jonoirwinrsa]

@sherifnada @Howard3 PR that addresses this issue here: #8168

[misteryeo]

Closing as this PR was merged: #8316