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Use the Edge Diagnostics CLI to identify, analyze, and troubleshoot common content delivery network issues that your users may encounter.

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Edge Diagnostics CLI (Beta)

Get started with the Edge Diagnostics CLI

Use the Edge Diagnostics CLI to identify, analyze, and troubleshoot common content delivery network issues that your users may encounter.

NOTE: This CLI is based on the Edge Diagnostics API. The previous version, the Diagnostic Tools CLI, is now deprecated and will be discontinued on September 30, 2022. We encourage you to migrate to this new Edge Diagnostics CLI to avoid any inconvenience after the discontinuation of the Diagnostic Tools CLI.

Install Edge Diagnostics CLI

There are three ways in which you can install the CLI.

Install using the Akamai CLI (recommended)

To install this CLI, you need the Akamai CLI package manager. Once you install the Akamai CLI, run this command:

akamai install diagnostics

Stay up to date

To make sure you always use the latest version of the CLI, run this command:

akamai update diagnostics

Install and execute from binaries

Follow the instructions for your operating system.

Linux and macOS

Once you download the appropriate binary for your system, make it executable, and make it available in your $PATH. Run the following commands:

$ chmod +x ~/Downloads/akamai-diagnostics-<VERSION>-<PLATFORM>
$ mv ~/Downloads/akamai-diagnostics-<VERSION>-<PLATFORM> /usr/local/bin/akamai-diagnostics

Windows

Once you download the appropriate binary for your system, rename the binary to akamai-diagnostics.exe, and add the binary location to the PATH variable.

Execute the binaries To execute the binaries, run akamai-diagnostics [COMMAND] where COMMAND is any command from the list of available commands.

Examples:

  • akamai-diagnostics verify-ip 123.123.123.123
  • akamai-diagnostics dig --hostname www.example.com

Compile from Source

Prerequisite: Make sure you install Go 1.17 or later.

To compile Edge Diagnostics CLI from source:

  1. Change the working directory:

    $ cd $GOPATH

  2. Fetch the package:

    $ git clone https://github.com/akamai/cli-diagnostics.git

  3. Go to the package directory:

    $ cd cli-diagnostics

  4. Compile the binary:

  • For Linux, macOS, and other Unix-based systems, run: go build -o akamai-diagnostics
  • For Windows, run: go build -o akamai-diagnostics.exe

  1. Move the akamai-diagnostics or akamai-diagnostics.exe binary so that it's available in your $PATH.

  2. To run any command

    $ akamai-diagnostics [COMMAND]

Work with multiple accounts

To diagnose an issue, you may need to switch between different accounts. To do this, run the required operation with the --account-key flag followed by the account ID of your choice.

For example: akamai diagnostics --account-key 1-1TJZFB ipa-hostnames

API credentials

The Edge Diagnostics CLI requires your authentication credentials to execute any command. To create your credentials, see Create a quick API client. You can provide these API credentials to the CLI in two ways, either through the .edgerc file or by setting the environment variables.

Using the .edgerc file

Akamai-branded packages use an .edgerc file for standard EdgeGrid authentication. To set up your .edgerc file, see Add credential to .edgerc file. We recommend to change the default header name in the .edgerc file to diagnostics.

Setting environment variables

You can set these environment variables to provide your API credentials:

  • AKAMAI_DIAGNOSTICS_HOST.
  • AKAMAI_DIAGNOSTICS_CLIENT_TOKEN.
  • AKAMAI_DIAGNOSTICS_CLIENT_SECRET.
  • AKAMAI_DIAGNOSTICS_ACCESS_TOKEN.

Make sure that the environment variable AKAMAI_EDGERC_SECTION is set to diagnostics.

JSON support

Instead of creating requests directly in CLI, you can request to run a command on a specific JSON file.

For example, instead of such MTR command: akamai diagnostics mtr --source bangalore-india --destination www.akamai.com --ip-version IPv4 --port 443 --packet-type ICMP

You can run akamai diagnostics mtr < mtr_data_file.json command. Where the JSON file has all the required data for the MTR request.

To create a valid JSON file, refer to the example JSON file for an operation.

Operation categories

Check these descriptions to learn more about the available categories of tools and tools they include.

Available operations and commands

Check available commands and options

The help command returns a list of available commands and flags with their descriptions.

Command: help [COMMAND] where COMMAND is the command you need help with.

Examples:

  • akamai diagnostics help
  • akamai diagnostics help verify-ip

List edge server locations

The edge-locations command lists active edge server locations you can use to run Request content with cURL, Get domain details with dig, Test network connectivity with MTR,Run the URL health check, Run the Connectivity problems scenario and Run the Content problems scenario operations.

Command: edge-locations [--search REGION] where the --search flag filters edge server locations for a particular REGION. This flag is optional.

Examples:

  • akamai diagnostics edge-locations
  • akamai diagnostics edge-locations --search india

Expected output: The response includes locations of active edge servers you can run curl, dig, mtr, url-health-check, connectivity-problem and content-problem commands. For more details, you can check the API response description.

List GTM hostnames

The gtm-hostnames command lists GTM properties you have access to. You can also request their test IPs and target IPs or hostnames. The returned values can be used to run Get domain details with dig and Test network connectivity with MTR operations for a GTM hostname.

Command: gtm-hostnames [--test-target-ip GTM_HOSTNAME] where the --test-target-ip flag requests the test IPs and target IPs or hostnames for a GTM_HOSTNAME. This flag is optional.

Examples:

  • akamai diagnostics gtm-hostnames
  • akamai diagnostics gtm-hostnames --test-target-ip www-origin.20000puzzles.akadns.net

Expected output: The response includes all GTM properties you have access to and can run dig and mtr commands for. For more details, you can check the API response description.

List IP Acceleration hostnames

The ipa-hostnames command lists IP Acceleration (IPA) hostnames you have access to and can generate a diagnostic link to collect diagnostic data for.

Command: ipa-hostnames

Examples: akamai diagnostics ipa-hostnames

Expected output: The response includes all IPA hostnames you can gather diagnostic data for.

Generate a diagnostic link

The user-diagnostics create command generates a diagnostic link for you to share with users of a particular URL or IP Acceleration (IPA) hostname experiencing similar issues. Each link is valid for 7 days or 50 submissions. After a user clicks the link, Edge Diagnostics gathers necessary diagnostic data and asks the user to submit them. Once submitted, you can check the collected data with the Get collected diagnostic data operation. To get the list of IPA hostnames you can create the diagnostic link for, run the List IP Acceleration hostnames operation.

Command:

  • To generate a diagnostic link for a specific URL: user-diagnostics create --url URL [--notes "NOTE"]
  • To generate a diagnostic link for a specific IPA hostname: user-diagnostics create --ipa-hostname IPA_HOSTNAME [--notes "NOTE"]

Where:

  • URL is the fully qualified URL experiencing issues. It needs to contain protocol, hostname, path, and string parameters (if applicable). You need to provide one of these flags: either --url or --ipa-hostname.
  • IPA_HOSTNAME is the IPA hostname experiencing issues. To get the list of IPA hostnames you have access to, run the List IP Acceleration hostnames operation. You need to provide one of these flags: either --ipa-hostname or --url.
  • the --notes flag adds the NOTE about the link to be generated or issues users of the URL or IPA are experiencing. Notes can have up to 400 characters. This flag is optional.

Examples:

  • Commands:
    • akamai diagnostics user-diagnostics create --url https://www.akamai.com
    • akamai diagnostics user-diagnostics create --url https://www.akamai.com --notes "Diagnostic data of users of www.akamai.com".
    • akamai diagnostics user-diagnostics create --ipa-hostname www.akamai.com --notes "Tokyo olympics"
  • JSON file: 
    {
  "note": "Users can't access the website",
  "url": "https://www.example.com"
}

Expected output: The response includes the link you can send to users experiencing issues with the hostname. When a user clicks the link, Edge Diagnostics gathers necessary data and asks the user to submit them. The response includes also link_id you can use to get collected diagnostic data.

List diagnostic links

The user-diagnostics list command lists generated diagnostic links used to collect user diagnostic data for hostnames experiencing issues. It also lists the number of data submitted with each link.

Command: user-diagnostics list [--url URL] [--user USER] [--active], where:

  • the url flag filters the list for the URL of either a hostname or an IP Acceleration hostname with issues.
  • the user flag filters the list for the USER who created the diagnostic link.
  • the active flag filters the list for only active links. Active links can be further shared with users to collect more diagnostic data. Each link is valid for 7 days or 50 submissions.

All three filters are optional and can be used together.

Examples:

  • akamai diagnostics user-diagnostics list
  • akamai diagnostics user-diagnostics list --active
  • akamai diagnostics user-diagnostics list --url https://www.akamai.com/
  • akamai diagnostics user-diagnostics list --user jsmith
  • akamai diagnostics user-diagnostics list --url https://akamai.com/ --user jsmith --active

Expected output: The response is the list with an overview of created diagnostic links. To get the details of a specific link and collected data, run the Get collected diagnostic data operation using the returned link_id.

Get collected diagnostic data

The user-diagnostics get command returns diagnostic data submitted by users using a diagnostic link with a specific ID.

Command: user-diagnostics get LINK_ID [--mtr] [--dig] [--curl], where:

  • LINK_ID is the identifier for the generated link. To get the identifier, run List diagnostic links or create it with the Generate a diagnostic link operation.
  • the --mtr flag includes MTR data in the response.
  • the --dig flag includes dig data in the response.
  • the --curl flag includes cURL data in the response.

The --mtr, --dig, and curl flags are optional and can be used together.

Examples:

  • akamai diagnostics user-diagnostics get ab123c
  • akamai diagnostics user-diagnostics get ab123c --mtr --curl
  • akamai diagnostics user-diagnostics get ab123c --dig --mtr

Expected output: The response includes a table with the collected data. For more details, you can check the API response description.

Translate an error string

The translate-error-string command fetches summary and logs for an error with a specific reference code. You can also translate any Global Request Number (GRN) generated by Property Manager's Global Request Number behavior. Data is available from either the last 6 or 24 hours depending on the server and traffic conditions.

Command: translate-error-string ERROR_STRING [--trace-forward-logs], where :

  • ERROR_STRING is the alphanumeric part of the error reference code you want to get the data for.
  • the --trace-forward-logs flag gets logs from all edge servers involved in serving the request. Without it, you get logs only from the edge server where the error occurred. Tracing forward logs may prolong the time of fetching data.

Examples:

  • Command:
    • akamai diagnostics translate-error-string 9.6f64d440.1318965461.2f2b078
    • akamai diagnostics translate-error-string 9.6f64d440.1318965461.2f2b078 --trace-forward-logs
  • JSON file: 
    {
  "errorCode": "1.5e3b5b68.1621415935.409841",
  "traceForwardLogs": true
}

Expected outcome: The response includes the error translation in the JSON format. For more details, you can check the API response description.

Verify an IP

The verify-ip command checks whether a specific IP address belongs to an edge server.

Command: verify-ip IP_ADDRESS ... where IP_ADDRESS is the IP address you want to verify. You can enter up to 10 values.

Examples:

  • Command: akamai diagnostics verify-ip 123.123.123.123 2001:db8::2:1

  • JSON file:

    {
  "ipAddresses": [
    "1.1.1.1",
    "3.3.3.3"
  ]
}

Expected output: The response notes whether the IP address is for an edge server.

Locate an IP network

The locate-ip command provides network geolocation and details for an edge server IP address.

Command: locate-ip IP_ADDRESS ... where IP_ADDRESS is the IP address you want to get the data for. You can enter up to 10 values.

Examples:

  • Command: akamai diagnostics locate-ip 123.123.123.123 2001:db8::2:1
  • JSON file: 
    {
  "ipAddresses": [
    "1.1.1.1",
    "3.3.3.3"
  ]
}

Expected output: The response includes network geolocation data for a network of the IP address. For more details, you can check the API response description.

Verify an IP and locate its network

The verify-locate-ip command verifies if an IP address belongs to an edge server and gets geolocation data for its network.

Command: verify-locate-ip IP_ADDRESS where IP_ADDRESS is the IP address you want to get the data for.

Examples:

  • Command: akamai diagnostics verify-locate-ip 123.123.123.123

  • JSON file:

    {
  "ipAddress": "123.123.123.123"
}

Expected output: The response includes the IP's geographic and network location data. For more details, you can check the API response description.

Translate an Akamaized URL

The translate-url command provides basic information about an Akamaized URL, such as typecode, cache key hostname, CP code, serial number, and TTL. A URL becomes an Akamaized URL (ARL) once it's on an edge server.

Command: translate-url URL, where URL is the fully qualified, Akamaized URL you want to get the details of.

Examples:

  • Command: akamai diagnostics translate-url http://www.akamai.com

  • JSON file:

    {
  "url": "http://www.akamai.com"
}

Expected outcome: The response includes details about the requested ARL. For more details, you can check the API response description.

Get error statistics

The estats command provides statistics of errors happening for a URL or a content provider (CP) code's traffic. The tool also returns logs for the edge server response to a client and the edge server forward request to an origin server, and error details. Error data returned is based on a nine-second traffic sample from the last two minutes.

Command:

  • To run estats for a specific URL: estats --url URL [--logs] [--enhanced-tls | --standard-tls] [--edge-errors] [--origin-errors]
  • To run estats for a specific CP code: estats --cp-code CP_CODE [--logs] [--enhanced-tls | --standard-tls] [--edge-errors] [--origin-errors]

Where:

  • URL is the fully qualified URL you want to get the data for. You need to provide one of these flags: either --url or --cp-code.
  • CP_CODE is the CP code you want to get the data for. You need to provide one of these flags: either --cp-code or --url.
  • the --logs flag includes the grep logs in the response.
  • the --enhanced-tls or --standard-tls flags specify the delivery type of the resource you want to get the data for, Enhanced TLS hostname or Standard TLS hostname respectively. Without this filter, Edge Diagnostics checks the type of delivery used by your resource and returns data for it. If your resource uses both delivery types, then Edge Diagnostics returns data for the type which got all data collected faster. If you choose the delivery type not used by your resource, then the results are empty. If you want to add this filter, you can run the List edge hostnames operation in Edge Hostnames API to confirm the delivery type used by your resource. It is returned as the securityType value. The --enhanced-tls and --standard-tls flags are optional but mutually exclusive. You can use only one of them at a time.
  • the --edge-errors flag filters the data for the traffic between a customer and an edge server.
  • the --origin-errors flag filters the data for the traffic between the edge server and the origin.

The --logs, --edge-errors, and --origin-errors flags are optional and can be used together.

Examples:

  • Commands:
    • akamai diagnostics estats --url https://www.akamai.com
    • akamai diagnostics estats --url https://www.akamai.com --logs --standard-tls
    • akamai diagnostics estats --cp-code 12345 --logs --standard-tls
  • JSON file: 
    {
     "delivery": "STANDARD_TLS",
     "errorType": "ORIGIN_ERRORS",
     "url": "https://www.akamai.com",
     "logs": true
}

Expected outcome: The response includes error statistics in the JSON format. For more details, you can check the API response description.

Get logs

The grep command uses GREP to fetch log lines from an IP address within the Akamai network. You can use parameters to filter the data. Logs provide low-level details on how each request was handled. You can use this information to troubleshoot caching and performance issues, and to ensure the correct Akamai features were applied to the traffic. Data is available from either the last 6 or 24 hours depending on the server and traffic conditions.

Command:

  • To run grep for a specific CP code: grep EDGE_IP "START_TIME" "END_TIME" --cp-code CP_CODE ... [--client-ip "CLIENT_IP" ...] [--user-agent "USER_AGENT" ...] [--http-status-code HTTP_STATUS_CODE ... | --error-status-codes] [--arl ARL ...] [-r] [-f]
  • To run grep for a specific hostname: grep EDGE_IP "START_TIME" "END_TIME" --hostname HOSTNAME ... [--client-ip CLIENT_IP ...] [--user-agent USER_AGENT ...] [--http-status-code HTTP_STATUS_CODE ... | --error-status-codes] [--arl ARL ...] [-r] [-f]

Where:

  • EDGE_IP is the edge server IP address you want to get logs for. You can use the edge server IP address value from the answerSection array of the dig command response or the ip value from the edgeIps array in the collected diagnostic data.
  • START_TIME is the ISO 8601 timestamp for a point of time in the past when the log search window starts. Data is available from either the last 6 or 24 hours depending on the server and traffic conditions.
  • END_TIME is the ISO 8601 timestamp for a point of time in the past when the log search window ends. We recommend 10 minute periods to ensure that data are fetched quickly and you get the most relevant logs.
  • CP_CODE is the CP code you want to get the logs for. You need to provide one of these flags: either --cp-code or --hostname. This flag accepts multiple values.
  • HOSTNAME is the hostname you want to get the logs for. You need to provide one of these flags: either --hostname or --cp-code. This flag accepts multiple values.
  • CLIENT_IP is the client IPs you want to filter the logs by. The --client-ip flag is optional and accepts multiple values.
  • USER_AGENT is the user agent you want to filter the logs by. The --user-agent flag is optional and accepts multiple values.
  • HTTP_STATUS_CODE is the HTTP status code you want to filter the logs by. The --http-status-code flag is optional and accepts multiple values.
  • the --error-status-codes flag returns all log lines with HTTP status codes for errors (all except: 100, 101, 102, 122, 200, 201, 202, 203, 204, 205, 206, 207, 226, 300, 301, 302, 303, 304, 305, 306, 307, and 404).
  • ARL is the Akamaized URL you want to filter the logs by. The --arl flag is optional and accepts multiple values.
  • -r | -f | -rf is the type of log lines you want to filter. The possible values are: -r for client requests to an edge server, -f for forward requests from an edge server to the origin, or -rf for both.

Examples:

  • Commands:
    • akamai diagnostics grep 123.123.123.123 "2021-04-13T14:27:06.000Z" "2021-04-13T14:59:06.000Z" --hostname "www.akamai.com" --client-ip "123.123.123.123" --http-status-code "400, 401" -rf
    • akamai diagnostics grep 123.123.123.123 "2021-04-13T14:27:06.000Z" "2021-04-13T14:59:06.000Z" --cp-code 12345 --client-ip "123.123.123.123" --http-status-code "400, 401" -rf
  • JSON file for CP code with all filters: 
    {
  "edgeIp": "3.3.3.3",
  "logType": "BOTH",
  "start": "2022-03-15T06:08:40.000Z",
  "end": "2022-03-15T06:08:43.000Z",
  "cpCodes": [
    "123456"
  ],
  "userAgents": [
    "firefox"
  ],
  "clientIps": [
    "1.1.1.1"
  ],
  "arls": [
    "www.akamai.com"
  ],
  "httpStatusCodes": {
    "comparison": "EQUALS",
    "value": [
      "200",
      "201"
    ]
  }
}
  • JSON file for a hostname: 
    {
  "edgeIp": "3.3.3.3",
  "logType": "BOTH",
  "start": "2022-03-15T06:08:40.000Z",
  "end": "2022-03-15T06:08:43.000Z",
  "hostnames": [
    "www.akamai.com"
  ]
}

Expected outcome: The response includes a standard grep response in the JSON format. For more details, you can check the API response description.

Request content with cURL

The curl command requests content to provide the raw HTML for a URL, including response headers. You can run this operation either for a specific location or an edge IP.

Command:

  • To run curl from a specific location: curl URL [--client-location CLIENT_LOCATION] [--ip-version IPv4|IPv6] [--request-header REQUEST_HEADER...] [--run-from-site-shield-map]
  • To run curl from a specific edge server: curl URL [--edge-server-ip EDGE_SERVER_IP] [--ip-version IPv4|IPv6] [--request-header REQUEST_HEADER...] [--run-from-site-shield-map]

Where:

  • URL is the fully qualified URL you want to get the data for.
  • CLIENT_LOCATION is a unique identifier for an edge server location closest to your users. To get this value, run the List edge server locations operation first. Provide one of these flags: either --client-location or --edge-server-ip. This flag is optional.
  • EDGE_SERVER_IP is an IP address of an edge server you want to run curl from. Provide one of these flags: either --edge-server-ip or --client-location. This flag is optional.
  • the --ip_version flag specifies the IP version you want to use to run the operation. The available values are IPV4 or IPV6. It's set to IPV4 by default. This flag is optional.
  • REQUEST_HEADER is a customized header for the curl request in the format "header: value". This --request-header flag is optional and accepts multiple values. You can also enter Akamai Pragma headers.
  • the --run-from-site-shield-map flag uses the entered location or edge server IP to find its Site Shield map and runs the tool using the map. This flag is optional.

If you don't provide neither --client-location nor --edge-server-ip, Edge Diagnostics will run the curl command using a random location.

Examples:

  • Commands:
    • akamai diagnostics curl http://www.example.com --client-location bangalore-india --ip-version IPv4 --request-header "accept:text/html"
    • akamai diagnostics curl http://www.example.com --edge-server-ip 123.123.123.123 --ip-version IPv4 --request-header "accept:text/html"
    • akamai diagnostics curl http://www.example.com --edge-server-ip 123.123.123.123
  • JSON file for an edge IP: 
    {
  "url": "https://www.example.com",
  "edgeIp": "123.123.123.123",
  "ipVersion": "IPV4",
  "requestHeaders": [
    "Connection: keep-alive",
    "Accept-Language: en-US"
  ]
}
  • JSON file for a location: 
    {
  "url": "https://www.example.com",
  "edgeLocationId": "bangalore-india",
  "ipVersion": "IPV4",
  "requestHeaders": [
    "Connection: keep-alive"
  ]
}

Expected outcome: The response includes the curl response. For more details, you can check the API response description.

Get domain details with dig

The dig command provides DNS details for a hostname or a domain name, or a GTM hostname. The results may help you diagnose issues with domain name resolutions. You can run this operation either for a specific location or an edge IP.

Command:

  • To run dig from a particular location: dig --hostname HOSTNAME [--client-location CLIENT_LOCATION] [--query-type QUERY_TYPE] [--gtm]
  • To run dig from a particular edge server: dig --hostname HOSTNAME [-e EDGE_SERVER_IP] [--query-type QUERY_TYPE] [--gtm]

Where:

  • HOSTNAME is either a hostname or a domain name you want to get the DNS details for.
  • CLIENT_LOCATION is a unique identifier for an edge server location closest to your users. To get this value, run the List edge server locations operation first. Provide one of these flags: either --client-location or --edge-server-ip. This flag is optional.
  • EDGE_SERVER_IP is an IP address of an edge server you want to run dig from. Provide one of these flags: either --edge-server-ip or --client-location. This flag is optional.
  • QUERY_TYPE is the DNS record type you want to get. The available values are: A for IPv4 address record, AAAA for IPv6 address record, SOA for Start of Authority record, CNAME for Canonical Name record, PTR for Pointer record, MX for Mail Exchanger record, NS for Nameserver record, TXT for Text record, SRV for Service Location record, CAA for Certificate Authority Authorization record, and ANY for all associated records available. This flag is optional, set to A by default.
  • the --gtm flag marks the HOSTNAME as a GTM hostname.

If you don't provide neither --client-location nor --edge-server-ip, Edge Diagnostics will run the dig command using a random location.

Examples:

  • Commands:
    • akamai diagnostics dig --hostname www.akamai.com --client-location bangalore-india
    • akamai diagnostics dig --hostname www.akamai.com --client-location bangalore-india --query-type NS
    • akamai diagnostics dig --hostname www.akamai.com --edge-server-ip 123.123.123.123 --query-type NS
    • diagnostics dig --hostname www.akamai.com --client-location bangalore-india --query-type NS --gtm
  • JSON file for a client location: 
    {
  "hostname": "www.akamai.com",
  "queryType": "A",
  "edgeLocationId": "tokyo-13-japan"
}
  • JSON file for an edge IP: 
    {
  "hostname": "www.akamai.com",
  "queryType": "A",
  "edgeIP": "123.123.123.123"
}
  • JSON file for a GTM hostname: 
    {
  "hostname": "www.akamai.com",
  "queryType": "A",
  "edgeIP": "123.123.123.123"
  "isGtmHostname": true
}

Expected outcome: The response includes a standard dig response. For more details, you can check the API response description.

Test network connectivity with MTR

The mtr command provides information about the packets loss and latency between an edge server IP address or location and a remote destination. You can run this operation also for a GTM hostname.

Command:

  • To run MTR between a location and a hostname: mtr --source SOURCE_LOCATION --destination HOSTNAME [--ip-version IPv4|IPv6] [--port 80|443] [--packet-type TCP|ICMP]
  • To run MTR between a location and an IP address: mtr --source SOURCE_LOCATION --destination DESTINATION_IP [--packet-type TCP|ICMP]
  • To run MTR between an edge server IP address and a hostname: mtr --source SOURCE_IP --destination HOSTNAME [--ip-version IPv4|IPv6] [--port 80|443] [--packet-type TCP|ICMP]
  • To run MTR between an edge server IP address and an IP: mtr --source SOURCE_IP --destination DESTINATION_IP [--packet-type TCP|ICMP]
  • To run MTR for a GTM hostname: mtr --source SOURCE_IP --destination DESTINATION_IP|HOSTNAME --gtm-hostname GTM_HOSTNAME [--packet-type TCP|ICMP]
  • To run MTR on a Site Shield hostname and a destination IP: mtr --destination DESTINATION_IP --site-shield-hostname HOSTNAME [--source SOURCE_LOCATION|SOURCE_IP] [--packet-type TCP|ICMP]

Where:

  • SOURCE_LOCATION is a unique identifier for an edge server location closest to your users. To get this value, run the List edge server locations operation first.
  • HOSTNAME is the MTR target hostname.
  • SOURCE_IP is the edge server IP address you want to run MTR from. You can use the edge server IP address value from the answerSection array in the Get domain details with dig operation response. If you run MTR for a GTM hostname, use the Test IP value returned by the List GTM hostnames operation.
  • DESTINATION_IP is the MTR destination. If you run MTR for a GTM hostname, use the Target value returned by the List GTM hostnames operation.
  • the --ip_version flag specifies the IP version for MTR to use, either IPV4 or IPV6. It's set to IPV4 by default. Provide it only for a standard HOSTNAME as the destination.
  • the --port flag specifies the port number for MTR to use, either 80 or 443. By default it's set to 80. Provide it only for a standard HOSTNAME as the destination.
  • the --packet_type flag specifies the packet type for MTR to use, either TCP or ICMP. By default it's set to TCP.
  • GTM_HOSTNAME is the GTM hostname you want to run MTR for. To get the list of GTM hostnames you have access to, run the List GTM hostnames operation.
  • the --site-shield-hostname flag uses the provided HOSTNAME to run the tool using the Site Shield map.

Examples:

  • Commands:
    • akamai diagnostics mtr --source bangalore-india --destination www.akamai.com --ip-version IPv4 --port 443 --packet-type ICMP
    • akamai diagnostics mtr --source bangalore-india --destination 121.121.121.121
    • akamai diagnostics mtr --source 123.123.123.123 --hostname www.akamai.com --ip-version IPv4 --port 443 --packet-type ICMP
    • akamai diagnostics mtr --source 2.2.2.2 -–destination 1.1.1.1 --gtm-hostname www.akamai.com --packet-type ICMP
  • JSON file for IPs as source and destination: 
    {
  "sourceType": "EDGE_IP",
  "destinationType": "IP",
  "source": "1.1.1.1",
  "destination": "3.3.3.3"
  "packetType": "ICMP",
  "resolveDns": true,
  "showIps": true,
  "showIpLocation": true
}

Expected outcome: The response includes a standard mtr response. For more details, you can check the API response description.

Run the URL health check

The url-health-check command simultaneously runs Translate an Akamaized URL, Request content with cURL, Get domain details with dig, Test network connectivity with MTR, and Get logs operations for a URL.

Command: url-health-check URL [--client-location LOCATION] [--edge-server-ip EDGE_SERVER_IP] [--ip-version IPv4|IPv6] [--port 80|443] [--packet-type TCP|ICMP] [--request-header REQUEST_HEADER...] [-q QUERY_TYPE] [--run-from-site-shield-map] [--logs] [--network-connectivity], where:

  • URL is the fully qualified URL you want to run the health check for.
  • LOCATION is a unique identifier for an edge server location closest to your users. To get this value, run the List edge server locations operation first. This flag is optional.
  • EDGE_SERVER_IP is the IP address of the edge server you want to serve traffic from. You can use the edge server IP address value from the answerSection array in the Get domain details with dig operation response.
  • the --ip_version flag specifies the IP version for the URL health check to use, either IPV4 or IPV6. By default it's set to IPv4.
  • the --port flag specifies the port number for the URL health check to use, either 80 and 443. By default it's set to 80.
  • the --packet_type flag specifies the packet type for the mtr to use, either TCP or ICMP. By default it's set to TCP.
  • REQUEST_HEADER is a customized header for the curl request in the format "header: value". The --request-header flag accepts multiple values.
  • QUERY_TYPE is the DNS record type you want to get. The available values are: A for IPv4 address record, AAAA for IPv6 address record, SOA for Start of Authority record, CNAME for Canonical Name record, PTR for Pointer record, MX for Mail Exchanger record, NS for Nameserver record, TXT for Text record, SRV for Service Location record, CAA for Certificate Authority Authorization record, and ANY for all associated records available. This flag is optional, set to A by default.
  • the --logs flag runs also the Get logs operation.
  • the --network-connectivity flag runs the Test network connectivity with MTR operation.
  • the --run-from-site-shield-map flag uses the entered location or edge server IP to find its Site Shield map and runs the tool using the map.

The --edge-server-ip, --ip-version, --port, --packet-type, --request-header, --query-type, --logs, and --network-connectivity flags are optional.

Examples:

  • Commands:
    • akamai diagnostics url-health-check http://www.example.com --client-location bangalore-india
    • akamai diagnostics url-health-check http://www.example.com --client-location bangalore-india --edge-server-ip 123.123.123.123 --port 80 --packet-type TCP --ip-version IPV4 --logs --network-connectivity --request-header "X-Location: NGDT"
  • JSON file: 
    {
  "url": "http://www.example.com",
  "spoofEdgeIp": "1.1.1.1",
  "edgeLocationId": "bangalore-india",
  "ipVersion": "IPV4",
  "port": 80,
  "packetType": "TCP",
  "queryType": "A",
  "requestHeaders": [
    "Pragma: akamai-x-cache-on"
  ],
  "viewsAllowed": [
    "CONNECTIVITY",
    "LOGS"
  ]
}

Expected outcome: The response includes grep, dig, curl, mtr, and translate-url details for the URL in the JSON format. For more details, you can check the API response description.

Run the Connectivity problems scenario

The connectivity-problem command simultaneously runs Request content with cURL, Test network connectivity with MTR, and Get logs operations for a URL.

Command: connectivity-problem URL [--client-location LOCATION] [--edge-server-ip EDGE_SERVER_IP] [--client-ip CLIENT_IP] [--request-header REQUEST_HEADER...] [--ip-version IPv4|IPv6] [--port 80|443] [--packet-type TCP|ICMP] [--run-from-site-shield-map], where:

  • URL is the fully qualified URL you want to run the Connectivity problems scenario for.
  • LOCATION is a unique identifier for an edge server location closest to your users. To get this value, run the List edge server locations operation first. This flag is optional.
  • EDGE_SERVER_IP is the IP address of the edge server you want to serve traffic from. You can use the edge server IP address value from the answerSection array in the Get domain details with dig operation response.
  • CLIENT_IP is the client IP for the Connectivity problems scenario to use as the MTR destination. You can use the clientIpv4 or clientIpv6 values from the diagnostic data. To check this values, run the Get collected diagnostic data operation.
  • REQUEST_HEADER is a customized header for the curl request in the format "header: value". The --request-header flag accepts multiple values.
  • the --ip_version flag specifies the IP version for the Connectivity problems scenario to use, either IPV4 or IPV6. By default it's set to IPv4.
  • the --port flag specifies the port number for the Connectivity problems scenario to use, either 80 and 443. By default it's set to 80.
  • the --packet_type flag specifies the packet type for MTR to use, either TCP or ICMP. By default it's set to TCP.
  • the --run-from-site-shield-map flag uses the entered location or edge server IP to find its Site Shield map and runs the tool using the map.

The --edge-server-ip, --client-ip, --ip-version, --port, --packet-type, --request-header, and --run-from-site-shield-map flags are optional.

Examples:

  • Commands:
    • akamai diagnostics connectivity-problem http://www.example.com --client-location bangalore-india
    • akamai diagnostics connectivity-problem http://www.example.com --client-location bangalore-india --edge-server-ip 123.123.123.123 --client-ip 123.123.123.122 --request-header accept:text/html --port 80 --packet-type TCP --ip-version IPV4
  • JSON file: 
    {
  "url": "http://www.example.com",
  "edgeLocationId": "bangalore-india",
  "spoofEdgeIp": "123.123.123.123",
  "clientIp": "123.123.123.122",
  "ipVersion": "IPV4",
  "port": 80,
  "packetType": "TCP",
  "requestHeaders": [
    "Pragma: akamai-x-cache-on"
  ]
}

Expected outcome: The response includes grep, curl, and mtr details for the URL in the JSON format. For more details, you can check the API response description.

Run the Content problems scenario

The content-problem command simultaneously runs Request content with cURL and Get logs operations for a URL.

Command: content-problem URL [--client-location LOCATION] [--edge-server-ip EDGE_SERVER_IP] [--request-header REQUEST_HEADER...] [--ip-version IP_VERSION] [--run-from-site-shield-map], where:

  • URL is the fully qualified URL you want to run the Content problems scenario for.
  • LOCATION is a unique identifier for an edge server location closest to your users. To get this value, run the List edge server locations operation first. This flag is optional.
  • EDGE_SERVER_IP is the IP address of the edge server you want to serve traffic from. You can use the edge server IP address value from the answerSection array in the Get domain details with dig operation response.
  • REQUEST_HEADER is a customized header for the curl request in the format "header: value". The --request-header flag accepts multiple values.
  • the --ip_version flag specifies the IP version for the problem scenario to use, either IPV4 or IPV6. By default it's set to IPv4.
  • the --run-from-site-shield-map flag uses the entered location or edge server IP to find its Site Shield map and runs the tool using the map.

The --edge-server-ip, --request-header, and --run-from-site-shield-map flags are optional.

Examples:

  • Commands:
    • akamai diagnostics content-problem http://www.example.com --client-location bangalore-india --run-from-site-shield-map
    • akamai diagnostics content-problem http://www.example.com --client-location bangalore-india --edge-ip 123.123.123.123 --request-header accept:text/html --ip-version IPV4
  • JSON file: 
    {
    "url": "http://www.example.com",
    "edgeLocationId": "bangalore-india",
    "spoofEdgeIp": "1.1.1.1",
    "ipVersion": "IPV4",
    "requestHeaders": [
      "Pragma: akamai-x-cache-on"
    ]
  }

Expected outcome: The response includes grep and curl details for the URL in the JSON format. For more details, you can check the API response description.

Available flags

You can use the following flags with all the listed commands.

edgerc

Use the --edgerc flag to provide a new location of .edgerc file. This file contains the API credentials required to run all commands.

The CLI takes the default value of the --edgerc flag from the AKAMAI_EDGERC environment variable. If the variable is not set, then the CLI uses your home directory:

  • Linux: /home/{username}/.edgerc
  • macOS: /Users/{username}/.edgerc
  • Windows: C:\Users\{username}\.edgerc

Command: To add the --edgerc flag to a specific command: $akamai diagnostics --edgerc EDGERC_PATH [command], where EDGERC_PATH is the new path to the file.

Example: $akamai diagnostics --edgerc "/Users/new_user/Downloads/.edgerc" edge-locations

section

Use the --section flag to provide a new section name. The section name specifies which section of API credentials to read from the .edgerc file. The CLI takes the default value of the --section flag from the AKAMAI_EDGERC_SECTION environment variable. If the variable is not set, then the CLI uses diagnostics as the section name.

Command: To add the --section flag to a specific command:$akamai diagnostics --section SECTION_NAME [command], where SECTION_NAME is the new section name.

Example: $akamai diagnostics --section default gtm-hostnames

help

The --help flag returns help for a command.

version

The --version flag returns the version.

json

The --json flag returns the information in JSON format. You can also set this flag to be true always by setting the environment variable AKAMAI_OUTPUT_JSON to true.

Exit codes

When you complete an operation, the CLI generates one of these exit codes:

  • 0 (Success) - Indicates that the latest command or script executed successfully.
  • 1 (Configuration error) - Indicates an error while loading the CLI.
  • 2 - Indicates an error related to command arguments, missing flags, or mismatch exception.
  • 3 - Indicates a parsing error in API request and response.
  • 100-199 - Indicates a 4xx HTTP error. To get the HTTP code value add 300 to the returned exit code.
  • 200-255 - Indicates a 5xx HTTP error. To get the HTTP code value add 300 to the returned exit code.

Windows 10 2018 version

If you're using Windows 10, 2018 version and you're having problems running the Edge Diagnostics CLI, we recommend you try the following work-around. In the downloaded repository, add the .exe suffix to the akamai-diagnostics executable file.

Notice

Copyright © 2022 Akamai Technologies, Inc.

Your use of Akamai's products and services is subject to the terms and provisions outlined in Akamai's legal policies.

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Use the Edge Diagnostics CLI to identify, analyze, and troubleshoot common content delivery network issues that your users may encounter.

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