OpenAVT-Docs

Documentation repository for the OpenAVT project.

1. Introduction
2. Platforms
3. Structure and Behavior
4. Data Model
5. KPIs

1. Introduction

The Open Audio-Video Telemetry is an open, multiplatform, and vendor-agnostic set of tools for performance monitoring in multimedia applications. The main goal of OpenAVT is to provide an open alternative to services like Conviva, NPAW and Mux.

2. Platforms

Currently, OpenAVT supports the following platforms:

• iPhone / iPad / AppleTV
• Android
• Web / Chromecast / SmartTVs

Visit the repositories and check out the README for specific installation and usage instructions.

3. Structure and Behavior

3.1 The Instrument

In OpenAVT the central concept is the Instrument. An instrument contains a chain of objects that captures, processes, and transmits data from a multimedia player. The objects inside an instrument can be of one of the following types:

• Trackers: Used to capture data from a specific player. A tracker also keeps its state (but shouldn't modify it, this is a job for the Hub). It knows how to listen to the player events, read properties, interpret them, and generate all the information related to the player lifecycle, and the stream (playback position, content URI, resolution, bitrate, etc). It generates data that is sent to the hub.

• Hub: Contains the business logic and takes care of the event workflow. Is used to process the data captured by a tracker, transform or block it if necessary, and update states. The data generated by a hub is sent to the metricalc (if exist) and the backend.

• Metricalc: This step is optional. Used to calculate metrics. It gets data from the hub in the form of events, and calculate metrics based on a predefined set of KPIs. The data generated by a metricalc is sent to the backend.

• Backend: Used to transmit data to a data service, database, business intelligence system, storage media, or similar.

These objects represent a chain because the data goes from one step to the next in a straight line. The data captured by a tracker is sent to the hub, then it goes to the metric calculator, and finally to the backend.

One instrument can contain multiple trackers, but only one hub, one metricalc, and one backend.

3.2 The Data

We talked about data being captured and passed along the instrument chain, but what is the nature of this data?

In OpenAVT the main data unit is the Event. An event contains an Action and a list of Attributes.

The action tells us what is the event about, for example when a video starts, an event with the action OAVTAction.Start is sent.

The attributes offer context for the actions. For example, the attribute OAVTAttribute.duration informs the stream duration in milliseconds.

OpenAVT can also generate Metrics, using a specific step called metricalc (Metric Calculator). A metric is defined by three properties: name (String), value (Numeric), and type (Counter or Gauge). An example of a metric is OAVTMetric.StartTime, which informs the time elapsed between a video is requested and it starts playing.

Both, events and metrics, are time-series data, and thus both contain a timestamp property, defining the moment when it was created.

3.3 The Chain

The instrument chain describes the steps followed by an event from the moment it is created until the end of its life.

1. The journey of an event starts with a call to OAVTInstrument.emit(...), which can be called from anywhere, but it's usually called from within a tracker. This function takes an action and a tracker and generates an event. Initially, the event only contains few attributes: the sender ID (that identifies a tracker within an instrument), and the timer attributes of previous events.
2. Once the event is created it is sent to the tracker, calling the method OAVTTracker.initEvent(...). This method receives an event and returns it, in between it can be tranformed by adding/changing attributes (calling OAVTEvent.setAttribute(...)), or even it can stop the chain by returning null.
3. The event passed by the tracker is sent to the hub, calling OAVTHub.processEvent(...). This method works like the previous, it takes an event and returns it and in between, it can be transformed, blocked, etc.
4. If a metricalc is defined, the event is passed to it by calling OAVTMetricalc.processMetric(...). This method returns an array of metrics (instances of OAVTMetric). The array can be empty if no metrics are generated.
5. Finally, the event and the metrics are passed to the backend by calling OAVTBackend.sendEvent(...) and OAVTBackend.sendMetric(...). These methods return nothing, and the chain ends here.

4. Data Model

The Data Model describes all the data an instrument could generate and the meaning of each piece of information.

4.1 The telemetry dilemma: Events or Metrics?

First, let's define what are Events and Metrics in the context of OpenAVT. Both are time series data, but there are some differences:

An Event is a heterogeneous structure of data. It contains a list of key-value pairs, where the key is always a string but the value could be of any type: integer, float, string, or boolean. Two events of the same type (or how they are called in OpenAVT, same Action), may contain different combinations of key-value pairs (Attributes, as they are called in OpenAVT).

A Metric on the other side is homogeneous, there is one single value per metric and it's always numeric (integer or float). Two metrics of the same type have always the same kind of data.

Choosing between events and metrics depends on many factors: the kind of calculations we want to do, the amount of data we can store, how often we are going to update our KPIs, where we are going to store our data (the chosen backend), etc.

In general, events offer more flexibility to calculate important indicators. We have almost "raw" information, so if we want to make some KPI calculations today, but our needs change over time, it's possible to update the queries on the recorded data without having to change the instrument code. The main disadvantage of events is that they consume lots of space, so our database will grow rapidly.

Metrics are small and don't get too much space on a database. Queries over metrics are also much faster to process. But the information we store is very specific and, in general, with metrics, we have to hardcode the KPIs we want to generate on the instrument side. If these needs change, we will face the problem of updating the instrument code. In OpenAVT this job is done in the Metricalc.

Also, some backends can work better with (or only support) one kind of data. For example, Graphite only offers support for metrics (that's actually not true, it supports events, but they are so limited that doesn't fit the needs of OpenAVT Events).

4.2 Events

Events indicate that something happened in the tracker lifecycle and player workflow. Each event has a type, that in OpenAVT is called Action. The following is an exhaustive list of the available actions. Not all actions are used in all contexts and some players don't support certain actions.

Action	Description
TrackerInit	A tracker has been initialized.
PlayerSet	A player instance has been passed to the tracker.
PlayerReady	The player instance is ready to start generating events.
MediaRequest	An audio/video stream has been requested, usually by the user (tapping a play button, choosing a video from a list, or similar). This action is meant to be app-driven, not fired by the player.
PrepareItem	The player is preparing an item to be loaded/played. Not all players support this action.
ManifestLoad	The manifest is being loaded. Not all players support this action.
StreamLoad	An audio/video stream is being loaded.
Start	Stream has started, the first frame shown.
BufferBegin	Player started buffering.
BufferFinish	Player ended buffering.
SeekBegin	Started seeking.
SeekFinish	Ended seeking.
PauseBegin	Stream paused.
PauseFinish	Stream resumed.
ForwardBegin	Fast forward begins. Not all players support this action.
ForwardFinish	Fast forward finish. Not all players support this action.
RewindBegin	Fast rewind begins. Not all players support this action.
RewindFinish	Fast rewind finish. Not all players support this action.
QualityChangeUp	Stream quality (resolution) increased.
QualityChangeDown	Stream quality (resolution) degraded.
Stop	Playback has been stopped. Usually called when the user closes the player or selects another content before ending the current, and so it's app-driven.
End	Stream reached the end.
Next	Next stream in a playlist is going to be loaded. Not all players support this action.
Error	An error happened.
Ping	Sent every 30 seconds. It's started after a Start and stopped after an End, Stop, Next or unrecoverable Error.
AdBreakBegin	An ad break (block) has started. An ad break may contain multiple ads.
AdBreakFinish	Ad break finished.
AdBegin	Ad started, the first frame shown.
AdFinish	Ad ended.
AdPauseBegin	Ad paused.
AdPauseFinish	Ad resumed.
AdBufferBegin	Ad started buffering.
AdBufferFinish	Ad ended buffering.
AdSkip	Ad skipped.
AdClick	User tapped on the ad.
AdFirstQuartile	Ad reached the first quartile.
AdSecondQuartile	Ad reached the second quartile.
AdThirdQuartile	Ad reached the third quartile.
AdError	An error happened during ad playback.

The common workflow of events for most playbacks is as follows:

1. TrackerInit when the tracker is ready.
2. PlayerSet when the player instance is passed to the tracker.
3. PlayerReady when all listeners have been set and the player is ready to generate events.
4. StreamLoad when a stream starts loading.
5. Start when the stream ends loading and starts playing.
6. After it, can happen any number of the following blocks: BufferBegin/BufferFinish, PauseBegin/PauseFinish, or SeekBegin/SeekFinish. Also can happen quality changes (QualityChangeUp, QualityChangeDown).
7. Finally, an End or Stop will happen when the stream ends or is stopped by the user.

An Error can happen at any time during the player lifecycle. An error usually implies the end of the playback, so use to be followed by an End.

An ad block can happen at any time during the content playback. The workflow of ads is as follows:

1. AdBreakBegin when the block starts.
2. AdBegin when an ad starts.
3. AdFirstQuartile , AdSecondQuartile , and AdThirdQuartile when the corresponding quartiles are reached.
4. AdFinish when the ad reaches the end.
5. After it, if there are more ads in the block, the workflow starts again on 2.
6. When all ads are played, an AdBreakFinish is sent.

An AdSkip when the user skips the ad can happen at any time. An AdClick when the user taps the ad can happen at any time. An AdError can happen at any time and is usually followed by AdFinish and also commonly by an AdBreakFinish.

4.3 Attributes

As we already said, an event is composed out of an action and a list of attributes. Here we present the list of attributes generated by OpenAVT. Again, like in events, not all attributes are always present in all trackers. Some information may not be available in certain players.

Note: Times are in milliseconds.

Attribute	Data Type	Description
trackerTarget	String	Which player or event source is the tracker attached to.
streamId	String	UUID that identifies a specific stream playback. It's generated when StreamLoad happens and is different every time, even if the stream source is the same.
playbackId	String	Is similar to streamId, but it's generated every time there is a StreamLoad or a MediaRequest and recalculated when there is an End, Stop, or Next.
senderId	String	Identifier of the tracker that generated the event. It identifies a tracker within an instrument.
countErrors	Integer	Number of Error events sent.
countStarts	Integer	Number of Start events sent.
accumPauseTime	Integer	Accumulated time during pause blocks (PauseBegin / PauseFinish).
accumBufferTime	Integer	Accumulated time during buffering blocks (BufferBegin / BufferFinish).
accumSeekTime	Integer	Accumulated time during seeking blocks (SeekBegin / SeekFinish).
accumPlayTime	Integer	Accumulated time during playback, not counting ad, pause, buffering, or seeking blocks.
deltaPlayTime	Integer	Time playing since last event.
inPauseBlock	Boolean	Currently within a pause block.
inSeekBlock	Boolean	Currently within a seeking block.
inBufferBlock	Boolean	Currently within a buffering block.
inPlaybackBlock	Boolean	Currently playing.
errorDescription	String	When an Error happens, description of that error. Usually, the error message is taken from the error object.
position	Integer	Current playback position in milliseconds.
duration	Integer	Stream duration in milliseconds.
resolutionHeight	Integer	Stream vertical resolution.
resolutionWidth	Integer	Stream horizontal resolution.
isMuted	Boolean	Playback muted.
volume	Integer	Volume, from 0 to 100.
fps	Float	Frames per second.
source	String	Stream source, usually a URL.
bitrate	Integer	Stream bitrate in bits per second.
language	String	Stream language.
subtitles	String	Stream subtitles language.
title	String	Stream title.
isAdsTracker	Boolean	It is an ads tracker or not.
countAds	Integer	Number of ads played.
inAdBreakBlock	Boolean	Currently within an ad break block.
inAdBlock	Boolean	Currently playing an ad.
adPosition	Integer	Ad playback position in milliseconds.
adDuration	Integer	Ad duration in milliseconds.
adBufferedTime	Integr	Amount of Ad stream buffered time.
adVolume	Integer	Ad volume, from 0 to 100.
adRoll	String	Ad position within the main stream (pre, mid, or post).
adDescription	String	Ad description.
adId	String	Ad identifier.
adTitle	String	Ad title.
adAdvertiserName	String	Advertiser name.
adCreativeId	String	Creative identifier.
adBitrate	Integer	Ad bitrate in bits per second.
adResolutionHeight	Integer	Ad vertical resolution.
adResolutionWidth	Integer	Ad horizontal resolution.
adSystem	String	Ad system.

The is also a family of attributes called time-since attributes. They indicate the time elapsed since a certain event was sent. For example, timeSinceTrackerInit is the time since TrackerInit was sent. Every event has a time-since attribute associated.

4.4 Metrics

Metrics represent a numerical value that varies over time. OpenAVT supports two types of metrics: Gauge and Counter.

Counter measures the number of occurrences.
Gauge represents a value that can increase or decrease.

For OpenAVT these types are purely semantical, they have no implications in how the system behaves. But some backends support these types and it has implications in how metrics are stored, aggregated, and queried.

Metric	Type	Description
StartTime	Gauge	The time that takes to start playing since the stream is requested until the first frame is shown.
NumPlays	Counter	Number of plays.
RebufferTime	Gauge	Time of rebuffering, that is the time spent in buffering blocks that are not the initial loading.
NumRebuffers	Counter	Number of rebuffering events.
PlayTime	Gauge	Time playing.
NumRequests	Counter	Number of stream requests.
NumLoads	Counter	Number of stream loads.
NumEnds	Counter	Number of stream ends.

4.5 Custom Models

OpenAVT provides OOTB the Actions, Attributes and Metrics just described, but users can create their own ones to fit specific needs not explicitely covered here. Please refere to the section Custom Elements on each platform repo to learn how to create custom models.

5. KPIs

In this section, we are going to expose the general terms of how to calculate the most common audio-video KPIs using the OpenAVT data model. But not the exact practice of KPI calculation, because this is something that depends on the platform where our data is recorded and explaining it goes beyond the purpose of the present document.

5.1 Start Time

Time elapsed since the stream starts loading until it starts playing.

Is the timeSinceStreamLoad (or timeSinceMediaRequest) value of the Start event. This one is probably the most used KPI in audio & video telemetry.

5.2 Number of Playbacks

The number of playbacks started during a certain period.

The simple count of Start events.

5.3 Concurrent Playbacks

The number of concurrent playbacks at a certain moment.

The count of Ping events. To be accurate the time range selected must be of 30 seconds because is the default ping period. We could improve the granularity by sending pings more often, at the cost of increasing the traffic and database size.

5.4 Aborted Before Video Start

The proportion (or number) of streams that started loading but never started playing.

Is the difference between the number of StreamLoad and the number of Start events.

5.5 Buffering Time

Total time spent in buffering blocks.

Is the accumBufferTime attribute. If we want to know this value at the end of the video playback, we have to get this attribute from the End or Stop event, or the latest event of a video session.

5.6 Number of Rebufferings

The number of rebuffering blocks, which are the buffering blocks that are presumably caused by a connection issue, because are not induced by the initial load, pause, or seeking.

The number of BufferBegin events where inPlaybackBlock is true, and inPauseBlock and inSeekBlock are false.

5.7 Rebuffering Time

Total time in rebuffering blocks.

The sum of timeSinceBufferBegin of BufferFinish events where inPlaybackBlock is true, and inPauseBlock and inSeekBlock are false.

5.8 Number of Quality Changes

The number of quality changes during the playback.

Is the count of QualityChangeUp and QualityChangeDown events. Normally the quality changes happen at the beginning of playback when the player is adjusting the quality to the current connection conditions. But these changes use to happen in 1 to 3 steps. If there are a lot of quality changes during playback and especially if they happen long after the beginning, it usually denotes an unstable connection.

5.9 Ended Playbacks without errors

The number or proportion of playbacks that ended normally, without errors.

We use the value of countErrors when End or Stop happens. For sessions without error, this value must be 0.

5.10 Initial vs Mid-stream errors

The proportion of initial errors (errors that happen before the Start or shortly after it) and mid-stream errors.

We can distinguish initial Error events because the value of timeSinceStart won't be present or will be very small. For mid-stream Error events this value will be present and bigger. A common threshold is 1 second.