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Ads shown are not being correctly counted/Estimated pending rewards not increasing #11775

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rabie1001 opened this issue Sep 19, 2020 · 5 comments
Closed

Ads shown are not being correctly counted/Estimated pending rewards not increasing #11775

rabie1001 opened this issue Sep 19, 2020 · 5 comments
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closed/duplicate Issue has already been reported feature/ads OS/Desktop

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@rabie1001
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after updat to Version 1.14.81 I do not gain BAT from ads anymore. I can see the ads notifications appearing, I am even clicking them, but the overall count of "Ad notifications received this month" does not change (the ads are registered correctly in 7-day ads history) and no BAT has been gained.

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@tmancey
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tmancey commented Sep 21, 2020

@rabie1001 Could you please show a screenshot with all ads history for the 19th September

@rabie1001
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the ads counter just start counting again and the Estimated pending rewards increasing, everything is back to normal now, sorry for the disturbance and thank you for your hard work

@tmancey
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tmancey commented Oct 6, 2020

Duplicate of #11952

@tmancey tmancey marked this as a duplicate of #11952 Oct 6, 2020
@bsclifton bsclifton added closed/duplicate Issue has already been reported and removed closed/invalid labels Oct 6, 2020
@PawnHigh
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@rabie1001 hi, i have the same problem and don't solve, i've just to wait or how can i fixed?, sorry and thanks for your time

@tmancey
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tmancey commented Oct 21, 2020

@rabie1001 @GerardoTBO please upgrade to 1.15.75 and if the problem persists please reach out to tmancey@brave.com if you are willing to screen-share

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closed/duplicate Issue has already been reported feature/ads OS/Desktop
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@bbondy @tmancey @bsclifton @NejcZdovc @rabie1001 @PawnHigh