thank you banner no longer auto dismisses after about 3 seconds

[LaurenWags]

Description

Tip thank you banner (displayed after giving a tip) does not auto dismiss on Nightly. On other channels, (Dev, etc) it dismisses after about 3 seconds.

Steps to Reproduce

1. Give a tip.
2. Get thank you banner.
3. Wait for it to go away automatically.

Actual result:

Thank you banner does not go away without user interaction.

Expected result:

Tip banner would auto dismiss after a certain amount of time - in other channels that is about 3 seconds.

Reproduces how often:

easily

Brave version (brave://version info)

Brave	0.67.55 Chromium: 75.0.3770.38 (Official Build) nightly(64-bit)
Revision	3860105745f2b12537da9e9f048f14c3f52ba970-refs/branch-heads/3770@{#618}
OS	Mac OS X

Version/Channel Information:

• Can you reproduce this issue with the current release? no
• Can you reproduce this issue with the beta channel? no
• Can you reproduce this issue with the dev channel? no
• Can you reproduce this issue with the nightly channel? yes

Other Additional Information:

• Does the issue resolve itself when disabling Brave Shields? n/a
• Does the issue resolve itself when disabling Brave Rewards? n/a
• Is the issue reproducible on the latest version of Chrome? n/a

Miscellaneous Information:

[btlechowski]

Reproduced on

Brave	0.67.55 Chromium: 75.0.3770.38 (Official Build) nightly (64-bit)
Revision	3860105745f2b12537da9e9f048f14c3f52ba970-refs/branch-heads/3770@{#618}
OS	Windows 10 OS Version 1803 (Build 17134.523)

[rossmoody]

I think this is intentional with the addition of the sharing functionality.

[LaurenWags]

@rossmoody could be - I didn't see it specified anywhere though that this was changing. Wasn't sure if it shouldn't autodismiss at all (currently how it's working) or if we would give a bit more time before autodismiss so users could click on the Tweet button (5s? 7s?).

[emerick]

Yeah, we did remove the auto-dismiss now that the tweet button is there.

@mandar-brave @davidtemkin any thoughts on this one?

[srirambv]

+1 from @agentofuser via #4607

[davidtemkin]

Auto-dismiss behavior was removed to accommodate social sharing options.

The banner should still be dismissed either upon clicking its close box or clicking outside the banner, but not without a user action.

[NejcZdovc]

closing this one as this behaviour is intentional. We have this one for tracking outside click close problem #1743

[agentofuser]

Is there any evidence to support the trade-off being made here?

That is, a small amount of user hostility in favor of a supposed large amount of social sharing growth?

I would posit that making the tipping experience as frictionless as possible leads to more tips which leads to happier content creators which leads to their desire for Brave to grow and thus a lot more genuine endorsements, word of mouth, and spontaneous mentions in their influential channels.

[davidtemkin]

@agentofuser -- thanks for engaging. are you most interested in streamlining the process of tipping a single content creator multiple times? Or generally the experience of sending a tip to any creator, following your first/introductory tip?

Also: To what extent is the current lack of keyboard navigability / accessibility getting in the way? I'm looking at the Rewards popup panel, and am seeing that one cannot navigate to the "send a tip..." button at all via tabbing.

[mandar-brave]

@NejcZdovc reopening for the moment. Pushing to P1.
We are going to revert back to auto-dismiss. @davidtemkin will add details.

[agentofuser]

@davidtemkin thank you for getting back. I would like to streamline the tipping experience in general. The repeat-tipping idea was just one way I thought would be helpful, but I think the interaction can be driven down to 1 click in the first-tip scenario as well.

Every tip button could come with a default inconsequential amount, like 1 BAT, with the option to change. I'm putting together a little document with my thoughts on the subject that I think will communicate better what I have in mind.

Regarding keyboard accessibility, it is a big impediment.

I issue an average of 20 twitter likes per day (not taking into account tons of other web browsing outside twitter). I do that with the help of Vimium by typing f and then hitting the key assigned to the target I want. That's ~ 2 keystrokes per like, most of the time without moving my fingers from the homerow.

If I want to tip every time I like (which I do), at the moment that's an extra 100 mouse clicks per day I have to do. That doesn't represent the amount of actual effort though, which is easily 2 or 3 orders of magnitude higher for each click as opposed to a homerow keypress. I have to use my shoulders, move my whole arm around to reach for the touchpad, etc., as opposed to moving a finger 2 millimeters down from its resting position. That would be like 10,000 keypress-equivalent movements per day though, which is enough of an impediment for me to just not bother tipping on 90% of occasions.

[davidtemkin]

@agentofuser Excellent! Appreciate the drive toward efficiency. I'm interested to see the document. We can talk here -- and/or via email / phone. I'm at david@brave.com.

[agentofuser]

@davidtemkin would love to help. Here are my notes: https://github.com/agentofuser/curling-generosity

I'll email you my number.

[davidtemkin]

many thanks @agentofuser! responded via email.

[btlechowski]

Verification passed on

Brave	0.68.118 Chromium: 76.0.3809.87 (Official Build) beta (64-bit)
Revision	111fe1e15d5ced26080a7dc239bcfe70f6c49aad-refs/branch-heads/3809@{#967}
OS	Ubuntu 18.04 LTS

Verified test plan from brave/brave-core#2539

Verification passed on

Brave	0.68.119 Chromium: 76.0.3809.87 (Official Build) beta (64-bit)
Revision	111fe1e15d5ced26080a7dc239bcfe70f6c49aad-refs/branch-heads/3809@{#967}
OS	Windows 10 OS Version 1803 (Build 17134.523)

• Verified test plan from transient tip overlay timeout brave-core#2539
• Verified the STR from the description
• After tipping, the Thank you banner dismiss before 3 secs

Verified passed with

Brave	0.68.119 Chromium: 76.0.3809.87 (Official Build) beta (64-bit)
Revision	111fe1e15d5ced26080a7dc239bcfe70f6c49aad-refs/branch-heads/3809@{#967}
OS	Mac OS X

• Verified test plan from transient tip overlay timeout brave-core#2539 / STR in description
• Verified still able to tweet about a tip (encountered twitter.com in Rewards Panel on a publisher page after tweeting about a tip #5544 )