Crash on any action

[VotarB]

Description

This problem renders Brave unusable.
Brave opens a window and crashes upon any interaction:

• resuming session
• pressing return after typing in an address
  • if it's a search query instead, it loads the page and then crashes
• opening bookmarks
• clicking the homepage preference button

except:

• opening settings
• opening bookmarks manager

Steps to Reproduce

1. Run Brave
2. Click anything
3. Crash occurs ~0,5s after.

Actual result:

(when run from command line)

[2040:71683:0229/210557.831333:ERROR:dat_file_util.cc(22)] GetDATFileData: the dat file is not found or corrupted /Users/votar/Library/Application Support/BraveSoftware/Brave-Browser/paoecjnjjbclkgbempaeemcbeldldlbo/1.0.499/rs-BF9234EB-4CB7-4CED-9FCB-F1FD31B0666C.dat
[2040:775:0229/210557.872999:ERROR:ad_block_base_service.cc(209)] Could not obtain ad block data
[2040:71683:0229/210557.897498:ERROR:rewards_service_impl.cc(339)] Failed to read file: /Users/votar/Library/Application Support/BraveSoftware/Brave-Browser/Default/publisher_state
[2046:775:0229/210557.907759:ERROR:ledger_impl.cc(359)] Failed to load publisher state
[2046:775:0229/210557.908033:ERROR:ledger_impl.cc(102)] Failed to initialize wallet
[0229/210607.522437:WARNING:process_memory_mac.cc(93)] mach_vm_read(0x7ffeef232000, 0x2000): (os/kern) invalid address (1)
[0229/210607.681183:WARNING:system_snapshot_mac.cc(42)] sysctlbyname kern.nx: No such file or directory (2)
[0229/210607.700254:WARNING:crash_report_exception_handler.cc(239)] UniversalExceptionRaise: (os/kern) failure (5)
Illegal instruction: 4

Expected result:

Opening menu item / website / last session.

Reproduces how often:

Always

Brave version (brave://version info)

1.3.118 on macOS Catalina 10.15.3 (also on 10.15.2 before)

Version/Channel Information:

Beta version

Brave crashes immediately after opening brave://welcome.
I'm not even sure how to check the version... (downloaded 29-02-2020)

[2075:71171:0229/211011.087988:ERROR:rewards_service_impl.cc(206)] Failed to read file: /Users/votar/Library/Application Support/BraveSoftware/Brave-Browser-Beta/Default/ledger_state
[2081:775:0229/211011.092580:ERROR:ledger_impl.cc(107)] Failed to initialize wallet
[0229/211011.416916:WARNING:process_memory_mac.cc(93)] mach_vm_read(0x7ffeec7d8000, 0x2000): (os/kern) invalid address (1)
[0229/211011.578746:WARNING:system_snapshot_mac.cc(42)] sysctlbyname kern.nx: No such file or directory (2)
[0229/211011.595012:WARNING:crash_report_exception_handler.cc(239)] UniversalExceptionRaise: (os/kern) failure (5)
Illegal instruction: 4

Other Additional Information

Brave worked correctly when first installed via homebrew, up until first crash. Afterwards it kept crashing after every startup. Reinstalling it with brew didn't help, however uninstalling and then installing with release installer from the website did. It worked properly for a couple of days, yet today it started crashing again. Reinstallation did not help, even when using AppCleaner.

Miscellaneous Information:

I'm on a MacBook with fried GPU, which has power disabled by nvram powerprefs. It causes weird behaviours like not waking up the screen after sleep, however it doesn't interfere with normal execution of other programs (they default to integrated GPU).

[bsclifton]

@VotarB have you tried disabling Use hardware acceleration when available?
brave://settings/?search=hardware

Given what you've shared about your GPU, I'd definitely recommend trying that

[VotarB]

I have tried disabling acceleration, but even with it off, the crashes persist.

[rebron]

@VotarB Can you install our latest 1.4.96 and see if that fixes things for you?

[VotarB]

After update, Brave indeed started up and worked for a week or two. Then the exact same thing happened.
Here are the messages when running from console:

[793:84995:0321/142114.120608:ERROR:dat_file_util.cc(22)] GetDATFileData: the dat file is not found or corrupted /Users/votar/Library/Application Support/BraveSoftware/Brave-Browser/paoecjnjjbclkgbempaeemcbeldldlbo/1.0.519/rs-BF9234EB-4CB7-4CED-9FCB-F1FD31B0666C.dat
[793:775:0321/142114.153892:ERROR:ad_block_base_service.cc(209)] Could not obtain ad block data
[793:775:0321/142117.536356:ERROR:brave_referrals_service.cc(314)] Failed to perform referral finalization check, error: 0, response code: 409, payload: {"statusCode":409,"error":"Conflict","message":"download already finalized"}, url: https://laptop-updates.brave.com/promo/activity
[0321/142127.854635:WARNING:process_memory_mac.cc(93)] mach_vm_read(0x7ffee7680000, 0x2000): (os/kern) invalid address (1)
[0321/142128.017028:WARNING:system_snapshot_mac.cc(42)] sysctlbyname kern.nx: No such file or directory (2)
[0321/142128.034487:WARNING:crash_report_exception_handler.cc(239)] UniversalExceptionRaise: (os/kern) failure (5)
Illegal instruction: 4

So the problem still seems to be with the memory read.

The hardware acceleration is still disabled.
I have also tried using Chromium, so far it hasn't crashed like this yet.
If you could direct me to the logs directory, I can post more details.

[bsclifton]

Based on the error messaging, seems this is trying to finalize a promotion. Is your system clock up to date?

@VotarB Can you view brave://crashes and see the reported Crash IDs? Having those handy should help us trace the error down on our side

[Durss]

Not sure if it's directly related but i get lots of crashes as well. At leat 2 or 3 a day.
It usually happens when i open a link in a new tab via mouse wheel click or Ctrl+Click

I uploaded the crash reports, here are some of them :
601a0000-7758-6104-0000-000000000000
5f1a0000-7758-6104-0000-000000000000
5e1a0000-7758-6104-0000-000000000000
5d1a0000-7758-6104-0000-000000000000
5c1a0000-7758-6104-0000-000000000000
5b1a0000-7758-6104-0000-000000000000

[bsclifton]

@Durss have you ran into this recently? I had looked into this when you originally shared the crash reports, but didn't see anything immediately and wasn't able to reproduce. Let us know!

[ 00 ] views::View::SetFocusSiblings
[ 01 ] views::View::AddChildViewAtImpl
[ 02 ] TabStrip::GetViewInsertionIndex
[ 03 ] TabStrip::AddTabAt
[ 04 ] favicon::ShouldDisplayFavicon
[ 05 ] RecentlyAudibleHelper::WasRecentlyAudible
[ 06 ] vr::VrTabHelper::IsContentDisplayedInHeadset
[ 07 ] chrome::GetTabAlertStatesForContents
[ 08 ] TabUIHelper::ShouldUseFaviconFromHistory
[ 09 ] TabRendererData::FromTabInModel
[ 10 ] BrowserTabStripController::AddTab
[ 11 ] content::NavigatorImpl::Navigate
[ 12 ] content::NavigationControllerImpl::NavigateWithoutEntry
[ 13 ] BrowserTabStripController::OnTabStripModelChanged

[Durss]

Hello, Can't really tell I quit brave when learning your boss Brendan Eich is homophobic and that brave was also was pushing cryptocurrency affiliate links :) Regards Le jeu. 13 août 2020 à 09:48, Brian Clifton <notifications@github.com> a écrit :

…

@Durss <https://github.com/Durss> have you ran into this recently? I had looked into this when you originally shared the crash reports, but didn't see anything immediately and wasn't able to reproduce. Let us know! [ 00 ] views::View::SetFocusSiblings [ 01 ] views::View::AddChildViewAtImpl [ 02 ] TabStrip::GetViewInsertionIndex [ 03 ] TabStrip::AddTabAt [ 04 ] favicon::ShouldDisplayFavicon [ 05 ] RecentlyAudibleHelper::WasRecentlyAudible [ 06 ] vr::VrTabHelper::IsContentDisplayedInHeadset [ 07 ] chrome::GetTabAlertStatesForContents [ 08 ] TabUIHelper::ShouldUseFaviconFromHistory [ 09 ] TabRendererData::FromTabInModel [ 10 ] BrowserTabStripController::AddTab [ 11 ] content::NavigatorImpl::Navigate [ 12 ] content::NavigationControllerImpl::NavigateWithoutEntry [ 13 ] BrowserTabStripController::OnTabStripModelChanged — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#8476 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAFQA2I2FB7Z3LSG62LCWKDSAOLEJANCNFSM4K66BH3A> .