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Incident Types

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Wilfredo Sánchez Vega edited this page Jan 11, 2018 · 5 revisions

IMS Incident Types

IMS incident types are used to classify incidents for reporting and search purposes. The list of incident types currently used by Rangers in BRC is below.

Note that there are two special incident types which are used to exclude incidents from reporting. These are "Admin" and "Junk". See below for details.

  • Admin — Administrative information; not an actual incident in the field. Used for tracking informational calls such as "Tool is in a meeting until 1500" or other administrative details that are relevant to IMS users but not an actual incident. These incidents are excluded from reporting.

  • Aggressive Participant — A participant is or is potentially violent.

  • Animal — An animal is involved.

  • Art — An art project (either an art piece, or a member of an art project) is involved.

  • Art Safety — A safety concern is raised regarding an art project.

  • Assault / Domestic — Possible domestic violence. Any physical violence between two parties in a domestic relationship.

  • Assault / Other — Other types of assault.

  • Assault / Sexual — Sexual assault. Any unwanted physical contact of a sexual nature. Note that while the legal definition may be considerably more strict (it is in Nevada), we still classify all sexual contact with this type.

  • Drone — A drone is involved.

  • Eviction — Any situation where a person is asked to leave the event or closure area.

  • Fire — Something is burning and/or ESD Fire was called.

  • Found Child — A child has been found.

  • Gate — Gate is involved; incident happened at Gate or involved Gate operations.

  • Green Dot / Field — A Green Dot Ranger is requested in BRC.

  • Green Dot / Sanctuary — Someone was sent to Sanctuary.

  • Junk — This incident is garbage. Ignore it. Because we do not delete incidents, this type is used to filter out incidents that one may otherwise would want to delete.

  • LNT Compliance — An LNT Compliance issue, such as a fuel spill. Generally means that the LNT Compliance team should be notified.

  • Laser — A laser was involved.

  • Law Enforcement — Law enforcement was called.

  • Lost Child — A child has been reported missing.

  • MOOP — Matter Out of Place.

  • Mediation — Rangers called to mediate a conflict.

  • Medical — A medical incident and/or ESD Medical was called.

  • Mental Health — A mental health incident and/or ESD CIT was called.

  • Missing Person — A missing adult was reported. Not for "be on the lookout" calls.

  • Notification — A message (eg. a 911@ email) needs to be delivered to a participant.

  • Road Blocked — A road is blocked, eg. by bikes or a vehicle.

  • SITE — Incident involved the Ranger SITE (Logistics) team.

  • Sound Complaint — Someone is complaining about sound.

  • Staff — A staff member is the subject of the incident. Includes anything of interest to HR, if someone's manager was called, etc.

  • Theft — Reported property theft.

  • Theme Camp — A theme camp was involved. Includes anything of that should involve Placement.

  • Transport — Rangers requested to transport someone, eg. ESD discharged a patient and needs help getting them home.

  • Vehicle / Assist — Someone needed help with a vehicle, eg. jump start, lockout.

  • Vehicle / Mutant — A mutant vehicle was involved.

  • Vehicle / Other — Other vehicle issues.

  • Vehicle / Parking — Someone parked someplace they should not have parked in.

  • Vehicle / Safety — Unsafe operation of a vehicle.

  • Vehicle / Speeding — Speeding vehicle.

  • Vehicle / Tow — Captain Hook was dispatched.

  • Vehicle / Unlicensed — Vehicle operated in BRC without a DMV license.

  • Vendor Escort — Escort of a vendor into BRC requested by Gate (Point 1) staff and/or Placement. Typically only happens post-event.

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