Vaultwarden Web "My vault" is empty

[EyyupA]

Vaultwarden Support String

Your environment (Generated via diagnostics page)

• Vaultwarden version: v1.32.1
• Web-vault version: v2024.6.2c
• OS/Arch: linux/x86_64
• Running within a container: true (Base: Debian)
• Environment settings overridden: false
• Uses a reverse proxy: true
• IP Header check: true (X-Real-IP)
• Internet access: true
• Internet access via a proxy: false
• DNS Check: true
• Browser/Server Time Check: true
• Server/NTP Time Check: true
• Domain Configuration Check: true
• HTTPS Check: true
• Database type: SQLite
• Database version: 3.46.0
• Clients used:
• Reverse proxy and version:
• Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden:

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_max_note_size": 10000,
  "_smtp_img_src": "cid:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "***************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://********************",
  "domain_origin": "*****://********************",
  "domain_path": "",
  "domain_set": true,
  "duo_context_purge_schedule": "30 * * * * *",
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "duo_use_iframe": false,
  "email_2fa_auto_fallback": false,
  "email_2fa_enforce_on_verified_invite": false,
  "email_attempts_limit": 3,
  "email_change_allowed": true,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "enable_websocket": true,
  "enforce_single_org_with_reset_pw_policy": false,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "fido2-vault-credentials",
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "http_request_block_non_global_ips": true,
  "http_request_block_regex": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "increase_note_size_limit": false,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "Allrounder Devs",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": "/data/vaultwarden.log",
  "log_level": "info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "org_events_enabled": false,
  "org_groups_enabled": false,
  "password_hints_allowed": true,
  "password_iterations": 100000,
  "push_enabled": true,
  "push_identity_uri": "https://identity.bitwarden.com",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.com",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": true,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": null,
  "smtp_from": "**********************",
  "smtp_from_name": "Vaultwarden",
  "smtp_host": "****************",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_security": "starttls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": "************************",
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": null,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "yubico_client_id": "80499",
  "yubico_secret_key": "***",
  "yubico_server": null
}

Vaultwarden Build Version

v1.32.1

Deployment method

Official Container Image

Custom deployment method

version: '3.9'

services:
vaultwarden:
container_name: vaultwarden
image: 'vaultwarden/server:1.32.1'
labels:
- "traefik.enable=true"
# Main app routing
- "traefik.http.routers.vaultwarden.rule=Host(*********)"
- "traefik.http.services.vaultwarden.loadbalancer.server.port=80"
environment:
- WEBSOCKET_ENABLED=true
- PUSH_ENABLED=true
- PUSH_INSTALLATION_ID=************
- PUSH_INSTALLATION_KEY=************
- LOG_FILE=/data/vaultwarden.log
volumes:
- '/vw-data/:/data/'
networks:
traefik_web:

networks:
traefik_web:
external: true

Reverse Proxy

traefik v3.2

Host/Server Operating System

Linux

Operating System Version

Debian

Clients

Web Vault

Client Version

2024.6.2c

Steps To Reproduce

1. Go to 'Web Vault'
2. Login
3. No items from “My vault” are displayed there. Only those from the other collections

Expected Result

All Items from all Collection.

Actual Result

No items from “My vault” are displayed there. Only those from the other collections

Logs

No response

Screenshots or Videos

Here is a screenshot of Web Vault is display only those from the other collections.

Additional Context

No response

[BlackDex]

What do you see in other clients.
What happens if you use a different browser?

It probably is something with cache from either the reverse proxy or your browser. And it's might also be some browser extension which is causing strange issues.

[EyyupA]

The header are same, checked with copy paste.

[EyyupA]

Doesn't VW have a debug mode? So that I can see which item is causing problems? Because checking 822 items manually is a lot.

[BlackDex]

Vaultwarden does. But the web-vault (not developed or maintained by this project) does not as far as i know. To be fair, i have not checked if there is a way to have it output more debug data at all.

[EyyupA]

After deleting all items from the recycle bin, I noticed that the admin panel also contains the items from the recycle bin, which means I have exported them again and imported them into the new account. I noticed that the number of items in the admin panel is now correct.
All passwords and items load correctly in the browser.

Means it somehow looks at the account encryption why it could not load on the web.

[BlackDex]

Very strange. I have really no clue on why that would be.
Glad it is solved now (If i'm correctly reading this).