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Justin/APPEALS-46818 #21974
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Justin/APPEALS-46818 #21974
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…e assignment errors
HunJerBAH
reviewed
Jun 26, 2024
HunJerBAH
previously approved these changes
Jun 26, 2024
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Resolves Update Correspondence Assignment/Reassignment Banner Verbiage
Description
Please explain the changes you made here.
Acceptance Criteria
Testing Plan
Correspondence was not assigned to {user}
, and the banner message should sayCase was not assigned to user because of NOD permissions settings.
Correspondence was not assigned to {user}
, and the banner message should sayCase was not assigned to user because maximum capacity has been reached for user's queue.
Correspondence was not reassigned to {user}
, and the banner message should sayCase was not reassigned to user because of NOD permissions settings.
Correspondence was not reassigned to {user}
, and the banner message should sayCase was not reassigned to user because maximum capacity has been reached for user's queue.
Note: Thid ticket changed the banner title and message texts for:
Frontend
User Facing Changes
BEFORE|AFTER
Before:
After:
---|---
Before:
After: