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Validation emails are being spamcanned again #2547
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this is still true on arasphere:
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According to http://serverfault.com/a/174022, the email needs to have more text in it! This could be quite simple to fix. We just have to decide what text to put in it. FTR the text at the moment reads:
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@lampholder can you bulk out the verbiage a bit please? they live in https://github.com/matrix-org/sydent/tree/master/res and Dave can deploy when done (or show you how) |
Heh, did we trigger this by removing the (broken) reference to the IP address? /me takes a crack at the wording. |
it was a problem before, but it probably got exacerbated by removing the IP address. Worst case, just chuck a more detailed "You're receiving this because..." section at the bottom. |
I've bulked it out significantly by borrowing some of the blurb from riot.im: https://github.com/matrix-org/sydent/tree/registration_wording_change @ara4n / @AmandineLP would you like to review the content? I conflated bulking out the word count with addressing a pet peeve about the email's somewhat robotic tone, because I'm a nuisance. /me intends to fix up the matrix version of the file too after verifying that this change does indeed do the needful. |
Our SpamAssassin score is now 0.0/5 (according to https://spamscorechecker.com/check anyway) |
We're still triggering HTML_IMAGE_ONLY_20 on the matrix validation token email. |
That's now fixed too. |
this looks good but is there a reason we don't think that invite mails won't be suffering the same problem too? |
We haven't changed invite emails recently AFAIK. ...but a quick check reveals they're every bit as bad:
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Are there any other categories of email we send? Notification emails might be affected too? |
* Change README examples from camelcase to underscore because e39348e * Change README example from tokenId to sid because 056a3e9 * Change README sid example from int to string because ea73b0a * Remove IP address from verification emails because its wrong, since requests are now proxied through the HS * Fix README examples to be JSON Rather than deprecated x-form-www-urlencoded * Proposed wording change - vastly more words to fix element-hq/element-web#2547 * A few very minor punctuation/wording tweaks * Adding some more words to the matrix registration email template, too.
I can confirm that I have not received notification emails (though my email setup is now... complicated so it's not super obvious where it might be being canned). |
as a first cut please let's fix invite emails? they may not have been changed, but they were borderline problematic in the first place... |
More words here: matrix-org/sydent#44 |
Cool; changes merged for invites - I'll test against the spamwhatsit when they've been pushed live (which won't happen last thing on a Friday) |
just to confirm, invites are indeed failing right now, with:
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Longer invite emails bulked out with the same Riot/Matrix text to fix element-hq/element-web#2547
spamscoreschecker.com is down, but I can verify that invite emails are now coming through to gmail successfully (from both riot and matrix). |
We seem to have reintroduced the "HTML_IMAGE_ONLY_28" rule again, presumably when rebranding for Riot :(
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