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neurosift connection problem #182

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chrisvdt opened this issue Jun 24, 2024 · 7 comments
Open

neurosift connection problem #182

chrisvdt opened this issue Jun 24, 2024 · 7 comments

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@chrisvdt
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Connection issue when trying to open an nwb in neurosift on the dandi website. This happens when I open the dandi site from my office computer, but not when I open it from my home computer.

Both firefox and chrome complain;
firefox; neurosift.app has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox Developer Edition can only connect to it securely. You can’t add an exception to visit this site.

However, this is not consistent. Because when I tried this later a second time, neurosift opened an nwb file without errors.
I'm not sure this is a real issue, rather a warning.

@magland
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magland commented Jun 24, 2024

Strange. Is this reproducible? If so, could you please provide the link (or is it for all files?)?

@chrisvdt
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It was for all files, but seems to randomly occur.

@chrisvdt
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afbeelding

Interestingly, if this happens when I try to open an nwb file online, I also cannot open nwb files locally with neurosift in Guide.

@magland
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magland commented Jun 27, 2024

That's very strange. So this happens randomly? I don't know why it wouldn't be connecting via https. I haven't heard this problem from anyone else. Does it not load https://neurosift.app at all... even the landing page?

@chrisvdt
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chrisvdt commented Jun 28, 2024 via email

@magland
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magland commented Jul 22, 2024

@chrisvdt is this still happening? I'm not using any websockets.

@chrisvdt
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This could be a local problem within our institute. On my home computer, I do not have this issue. Is there some way to find out what the problem is?

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