Merge pull request #326 from Anurag810/Employee-grievance

feat: Employee Grievance

erpnext_documentation/www/docs/v12/user/manual/en/human-resources/contents.md

@@ -65,7 +65,6 @@ their calculation.
 1. [Employee Transfer](/docs/user/manual/en/human-resources/employee_transfer)
 1. [Employee Skill Map](/docs/user/manual/en/human-resources/employee_skill_map)
 
-
 ### 1.7 Payroll
 1. [Payroll Management](/docs/user/manual/en/human-resources/payroll-intro)
 1. [Payroll Period](/docs/user/manual/en/human-resources/payroll-period)

erpnext_documentation/www/docs/v13/user/manual/en/human-resources/contents.md

@@ -65,6 +65,8 @@ their calculation.
 1. [Employee Separation](/docs/v13/user/manual/en/human-resources/employee-separation)
 1. [Employee Transfer](/docs/v13/user/manual/en/human-resources/employee_transfer)
 1. [Employee Skill Map](/docs/v13/user/manual/en/human-resources/employee_skill_map)
+1. [Grievance Type](/docs/user/manual/en/human-resources/grievance-type)
+1. [Employee Grievance](/docs/user/manual/en/human-resources/employee-grievance)
 
 
 ### 1.7 Payroll

erpnext_documentation/www/docs/v13/user/manual/en/human-resources/employee-grievance.md

@@ -0,0 +1,41 @@
+<!-- add-breadcrumbs -->
+# Employee Grievance
+
+> Introduced in version-13
+
+**An Employee Grievance is a concern, problem, or complaint raised by an employee with what he expects from the company(or their individuals) and its management. Something has made them feel dissatisfied, and they believe it is unfair and/or unjust to them. It may or may not be justified but needs to be tackled very carefully.**
+
+In ERPNext, you can handle these Employee Grievances to make your employees happy.
+
+To access Employee Grievance, go to:
+
+> Home > Human Resources > Employee Grievance
+
+## 1. Prerequisites
+
+Before creating an Employee Grievance record, it is advised that you create the following first:
+
+* [Employee](/docs/user/manual/en/human-resources/employee)
+* [Grievance Type](/docs/user/manual/en/human-resources/grievance-type)
+
+## 2. How to create Employee Grievance
+
+1. Go to Employee Grievance List, click on Add Employee Grievance.
+1. Select Raised by, Date, etc.
+1. Fill Grievance Details like Grievance Against Party, Grievance Against, Grievance Type, etc.
+1. Enter Description.
+1. Save your document.
+
+<img class="screenshot" alt="Employee Grievance" src="{{docs_base_url}}/v13/assets/img/human-resources/employee-grievance.png">
+
+> Note: Employees can also link Documents related to the grievance.
+
+
+## 3. Workflow
+
+1. The Employee creates an Employee Grievance document for their complaint or problem against Company, Employee, Department, etc.
+1. The HR manager will investigate and he will fill the cause of the grievance and after that, he can change the status to Investigated. You can not set the status to **Investigated** without cause of grievance.
+1. After that, the HR manager will fill in resolution details and save the Employee Grievance. You can not mark Grievance as **Resolved** without Resolution details.
+1. Once the cause of Grievance and Resolution details are filled and the status is set as Resolved the document can be submitted.
+
+> Note: You can only submit a document with **Resolved** status.

erpnext_documentation/www/docs/v13/user/manual/en/human-resources/grievance-type.md

@@ -0,0 +1,20 @@
+<!-- add-breadcrumbs -->
+# Grievance Type
+
+> Introduced in version-13
+
+**To resolve Employee grievances, we need to classify them. For this, the company may have to identify different Types of Grievances.**
+
+In ERPNext, you can create a Grievance Type for Handling such grievance.
+
+To access Grievance Type, go to:
+
+> Home > Human Resources > Grievance Type
+
+## 1. How to create a Grievance Type
+
+1. Go to the Grievance Type List, click on Add Grievance Type.
+1. Enter the name and description
+1. Save your document
+
+    <img class="screenshot" alt="Grievance Type" src="{{docs_base_url}}/v13/assets/img/human-resources/grievance-type.png">