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Common Questions

JTMonster edited this page Sep 20, 2024 · 22 revisions

Network

Q: Why does the gallery list keep failing to load? It shows "Connect Timeout" or "Receiving Data Timeout."

  • Try changing proxy and other network conditions.
  • If your network is indeed slow, you can try increasing the timeout settings in the network settings.
  • Try disable domain fronting in network setting.

Q: Why does the gallery list keep failing to load? It shows a long string of English error messages.

Try changing proxy and other network conditions. If you're not good at English, please use picture translation. These are all access restriction reasons directly given by the EHentai. Search for solutions on the official Wiki.

Q: Why do gallery covers and thumbnails keep failing to load? The log shows "Bad state: Failed to load xxx."

Try changing proxy and other network settings. Alternatively, you can directly visit the image links in the log to see if they load successfully in the browser.

Q: Why does online reading or downloading keep getting stuck on the parsing page or parsing URL status?

  • Try changing proxy and other network conditions.
  • If you are accessing EX site, accessing too quickly may cause all requests to be stuck in a short time.Try reducing the number of preloaded images and slowing down browsing speed.
  • Try only accessing EH site.

Q: Why do some images always get stuck in the loading or downloading state, with the progress remaining at 0? The log shows "Bad state: Failed to load xxx."

Try changing proxy and other network conditions, your network cannot access the H@H node where this image is located.

After enabling the switch to record all logs in the advanced settings (requires app restart), you can directly visit the image links in the download log to see if they load successfully in the browser. Most likely, you won't be able to load them in the browser either.

You can also directly visit the official website's page corresponding to the gallery and check if the image links in the source code match those in the log. If they match, there's a high probability that you won't be able to browse this image normally on the official website either.

When JHenTai times out during downloads (timeout duration configured in the download settings), it will re-parse the image links if this situation is detected. During online reading, you can long-press on images in the loading state to trigger a re-parse.

If you still can't resolve to an accessible H@H node, try changing the preferred node selection region in the official website settings. image

Q: Why can't I load the gallery? It says "Sad Panda: No data", while I can browse normally on the website or other apps.

First, make sure your account has permission to access the EX site. If you're unsure what EX site permissions are, please Google it.

If you logged in using your username and password, it's likely that your IP address was restricted at the time of login, preventing you from automatically obtaining the correct Cookie. Check in the settings if the cookie named "igneous" is normal. If it's empty or not a normal random string value, log out and log in again using a European or American IP.

If you logged in using your username and password, the cookie may have expired. Try logging in again.

If it still doesn't work, copy the normal cookies from other apps or websites, log out, and log in again using those cookies.

If it still doesn't work, try changing proxy nodes or adjusting network conditions until it works properly.

If it still doesn't work, please don't ask questions in the group chat. Please use other apps.

Q:What is Exceed Image Limits(509)?

You browsed too many images, check it in Setting-EH.

Settings

Q:Why are there no gallery tags in my gallery list, It's so empty.

image

Change your list style in E-Hentai official site. Tags are not shown in some styles. image



Q:I don't want to change my list style on web, I want to keep different style for web and JHenTai.

Use different profiles in web and JHenTai. (For those who don't know what a profile is, please refer to the settings page on the official website.) Choose your profile in EH Setting - Profile Setting.

Q:How to increase my mouse wheel speed on Windows?

Setting-MouseWheel

Q: Why is there no data in the search results or fewer results compared to the website?

1、On the search page, click on the funnel icon in the top right corner to check your filtering criteria. image

2、Go to Settings -> Preferences -> Local Tag Filtering to see if there are any locally blocked tags.

3、Go to Settings -> EH Settings -> My Tags to see if there are any website tag filters.

4、Go to Settings -> EH Settings -> Site Settings to see if you have any filtering settings on the EHenTai itself.

Why does the gallery still display even after setting local tag filters?

1、Check list layout selection. Make sure that you have selected a list layout that is capable of displaying tags. Only certain layouts will show tags, so it's important to choose one that meets this requirement.

2、If you have chosen the Compact layout, be aware that there is a limit to the number of tags that can be displayed for each gallery on E-Hentai. If the filter tag you have set happens to exceed the display limit, then the gallery will not be filtered out. It is recommended to try using another layout that is able to display all the tags to ensure proper filtering.

Feature

Q: What is the "Redirect to EH if available"?

Known fact 1: Non-restricted galleries are accessible on both EH and EX. Restricted galleries are only accessible on EX for non-donating users.

Known fact 2: The network connection to the EX is less stable compared to the EH, and it is prone to interruptions when there are many concurrent connections.

Function description: When entering the gallery details page, the system first attempts to load the gallery link from the EH. If it detects that the gallery is restricted and fails to load, it then fallbacks to accessing the gallery link from EX.

Q:Why save image failed?

When reading online, save to pictures(resample) will complete immediately and show "success", save to pictures(original) need to wait for extra download. If you failed to save to pictures(resample), please submit an issue.

Q:How to import&export data?

Advanced Setting-Export Data

Q:How to restore my download tasks?

Setting-Download-Restore Download tasks



Q:What's the difference between Download and Archive in detail page?

Download means download image by image, cost your image quota and may lead to 509,but you can browse your image while downloading. Archive means download the whole gallery archive with GP or Credit, you need to wait until it completed, you should consider this way first.



Q: Why does the gallery time seem incorrect after searching by date?

E-hentai only supports searching galleries by UTC time, but the app displays the time according to the system's time zone, so there is a discrepancy in the displayed time.

Q: How to add download group?

Directly enter a new group name when downloading, or enter a new group name when changing the gallery group.

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