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Unable to edit customer without API key #200

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t-richards opened this issue Feb 8, 2018 · 3 comments · Fixed by #201
Closed

Unable to edit customer without API key #200

t-richards opened this issue Feb 8, 2018 · 3 comments · Fixed by #201
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@t-richards
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Preconditions

  1. PHP 7.1.11
  2. Magento CE 2.2.1 without sample data
  3. mc-magento2 1.0.27
  4. mc-magento2 module enabled but not configured (no API key entered, no store connected, etc.)
  5. At least one customer account

Steps to reproduce

  1. In the admin panel, visit Customers > All Customers
  2. Select a customer and then select the "Edit" option.

Expected result:

Customer edit tabs should be shown like normal (account information, addresses, etc.).

Actual result:

No tabs are shown. An error message is displayed, clobbering nearly the entire edit interface. The error displayed is:

API Key Invalid : Your API key may be invalid, or you've attempted to access the wrong datacenter.

Additional information

screenshot from 2018-02-08 16-44-07

@gonzaloebiz
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Hi @t-richards

thanks for your feedback, we will confirm the issue.

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@gonzaloebiz
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gonzaloebiz commented Feb 9, 2018

Hi @t-richards

i can't replicate the issue.
I try with magento 2.1.10 and magento 2.2.1 following your steps.
If you put more information to replicate it we will re open the issue

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@jehunter
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I have run into this exact same issue, except my case is a bit strange in the fact that the mc-magento2 extension works fine on our development server where I performed the installation. I saw the issue when I pulled our code repo (with the extension included) to our staging server.

Preconditions

  1. PHP 7.0.25
  2. Magento CE 2.1.10 without sample data
  3. mc-magento2 1.0.27
  4. mc-magento2 module enabled but not configured (no API key entered, no store connected, etc.)
  5. At least one customer account

Steps to Reproduce

  1. Create new GIT repo of Magento 2.1.10 with mc-magento2 extension installed.
  2. Pull repo to separate but identical server instance and recompile codebase
  3. In the admin panel, visit Customers > All Customers
  4. Select a customer and then select the "Edit" option.

Result

No tabs are shown. An error message is displayed, clobbering nearly the entire edit interface. The error displayed is:
API Key Invalid : Your API key may be invalid, or you've attempted to access the wrong datacenter.

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3 participants