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Added FAQ re: enabling calls on a per-channel basis for slower rollou…
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…ts (#7202)
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cwarnermm authored Jun 12, 2024
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17 changes: 17 additions & 0 deletions source/configure/calls-deployment.rst
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Expand Up @@ -406,6 +406,23 @@ Can the traffic between Mattermost and ``rtcd`` be kept internal or should it b

When possible, it's recommended to keep communication between the Mattermost cluster and the dedicated ``rtcd`` service under the same private network as this can greatly simplify deployment and security. There's no requirement to expose ``rtcd``'s HTTP API to the public internet.

Can Calls be rolled out on a per-channel basis?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

.. include:: ../_static/badges/selfhosted-only.rst
:start-after: :nosearch:

Yes. Mattermost system admins running self-hosted deployments can enable or disable call functionality per channel. Once :ref:`test mode <configure/plugins-configuration-settings:test mode>` is enabled for Mattermost Calls:

- Select **Enable calls** for each channel where you want Calls enabled
- Select **Disable calls** for all channels where you want Calls disabled.

Once Calls is enabled for specific channels, users can start making calls in those channels.

.. note::

When :ref:`test mode <configure/plugins-configuration-settings:test mode>` is disabled for Mattermost Calls, users in any Mattermost channel can make a call.

Troubleshooting
---------------

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3 changes: 2 additions & 1 deletion source/configure/plugins-configuration-settings.rst
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Expand Up @@ -398,7 +398,8 @@ Test mode
| - **false**: All team members can start calls in channels. | - ``config.json`` setting: ``PluginSettings.Plugins.com.mattermost.calls.defaultenabled`` |
| | - Environment variable: N/A |
+--------------------------------------------------------------+-----------------------------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------+
| **Note**: Use this setting to confirm calls work as expected. When **true**, users attempting to start calls are prompted to contact System Admins. System Admins are prompted to confirm that calls are working as expected before switching to live mode. |
| **Note**: Use this setting to confirm calls work as expected, or to :ref:`enable Calls for specific Mattermost channels <configure/calls-deployment:can calls be rolled out on a per-channel basis?>`. |
| When **true**, users attempting to start calls are prompted to contact System Admins. System Admins are prompted to confirm that calls are working as expected before switching to live mode. |
+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+

.. config:setting:: plugins-callsicehost
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