Operator menu wont start after clicking the "Let's start" button

[efraintejerina]

Hi dear

After logging in with the operator user and pressing the "Let's Start" button, we are greeted with an error message saying "Something is wrong".

Steps to reproduce the issue:

1. Execute on cmd: py run.py
2. Log in with a operator rol
3. click on let's start
4. the site shows an error message "Error: something wrong , or the page is non-existing" and won't allow me to continue further.

• Operating System (OS): Windows 10
• Browser Chrome 117, Firefox 117
• FQM Version 0.9

I'm very thankfull for your help and await your answer.

[zeadriano]

I have the same problem on debian 11. I can log in with administrator and monitor, but I can't log in with any operator.

my configuration:
OS: Debian 11
python version 3.9
Browser Chrome 117, Firefox 117
FQM Version 0.9
Installation: Without docker
command: python3 run.py --cli

I tried with and without a python environment and unfortunately the result is the same.

efraintejerina did you solve your problem?

[mascimax]

hi,
I have the same problem on ubuntu 22.04
my configuration:
OS: ubuntu 22.04
python version 3.7
FQM Version 0.9
Installation: docker (same problem also Without docker)

i find also error on log when try to enter as operator:

gunicorn -w $(nproc --all) -b $APP_HOST:$APP_PORT $APP_PATH
gunicorn -w $(nproc --all) -b $APP_HOST:$APP_PORT $APP_PATH
werkzeug.exceptions.InternalServerError: 500 Internal Server Error: The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

werkzeug.exceptions.InternalServerError: 500 Internal Server Error: The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

[mascimax]

Hi dear

After logging in with the operator user and pressing the "Let's Start" button, we are greeted with an error message saying "Something is wrong".

Steps to reproduce the issue:

1. Execute on cmd: py run.py
2. Log in with a operator rol
3. click on let's start
4. the site shows an error message "Error: something wrong , or the page is non-existing" and won't allow me to continue further.

• Operating System (OS): Windows 10
• Browser Chrome 117, Firefox 117
• FQM Version 0.9

I'm very thankfull for your help and await your answer.

You solve this problem?