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[stable24] Mention missing files subdir #32920

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Jul 7, 2022
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@backportbot-nextcloud backportbot-nextcloud bot commented Jun 17, 2022

backport of #32874

Many users are getting confused by the inaccurate error message "Home storage for user $user not writable" because the storage *is* writable.  The actual issue is a missing files/ subdirectory.  cf. https://help.nextcloud.com/t/home-storage-for-user-not-writable/10831/7
By mentioning the possible cause in the error message, users are going to be able to rapidly solve their problem rather than bang their heads against the screen, Google, and eventually forums to find out that the error message is wrong in their case.
Yes, it would be better to detect and precisely describe the fault, or fix the problem automatically, but until then, be kind to the users for the next however many years.
@backportbot-nextcloud backportbot-nextcloud bot added this to the Nextcloud 24.0.2 milestone Jun 17, 2022
@blizzz blizzz mentioned this pull request Jun 17, 2022
@blizzz blizzz added the 3. to review Waiting for reviews label Jun 17, 2022
@skjnldsv skjnldsv mentioned this pull request Jul 5, 2022
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@skjnldsv skjnldsv merged commit 0164dff into stable24 Jul 7, 2022
@skjnldsv skjnldsv deleted the backport/32874/stable24 branch July 7, 2022 09:47
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4 participants