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doc: add Support section in README #16533

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@Trott Trott commented Oct 26, 2017

Add a Support section, borrowing heavily from wp-cli project.

Move stuff about contributing to Node.js to the bottom as vastly more
users are interested in using Node.js and getting help with Node.js than
contributing to Node.js. Information still belongs, just not at the top.
(Many people will know to look in CONTRIBUTING.md anyway.)

Checklist
  • make -j4 test (UNIX), or vcbuild test (Windows) passes
  • tests and/or benchmarks are included
  • documentation is changed or added
  • commit message follows commit guidelines
Affected core subsystem(s)

@Trott Trott added the doc Issues and PRs related to the documentations. label Oct 26, 2017
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Trott commented Oct 26, 2017

Ping @danielbachhuber who appears to have authored most of the similar text for wp-cli. Hopefully they can loop in anyone else from that project who might be relevant. Just in case they disagree with my assessment that the amount of borrowed text does not warrant a LICENSE mention or anything like that.

Ref: https://github.com/wp-cli/wp-cli#support

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I release my WP-CLI support section contributions to the public domain.

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I'm also humbled and honored that you copied my text 😄

README.md Outdated
* IRC (node core development): [#node-dev on chat.freenode.net][]
When looking for support, please first search for your question in these venues:

* [Node.js Website][]
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Missing/mismatched reference.

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@vsemozhetbyt Thanks, fixed!

README.md Outdated
When looking for support, please first search for your question in these venues:

* [Node.js Website][]
* [Node.js Help repository issues][]
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Missing/mismatched reference.

README.md Outdated
* [Node.js Website][]
* [Node.js Help repository issues][]
* [Open or closed issues in the Node.js GitHub organization](https://github.com/issues?utf8=%E2%9C%93&q=sort%3Aupdated-desc+org%3Anodejs+is%3Aissue)
* [Questions tagged 'node.js' in StackOverflow]https://stackoverflow.com/questions/tagged/node.js)
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Missing ( before the href.

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prefer named refs ([xx][name])

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+1 to "Support" vs. "Resources for Newcomers"

### Contributing to Node.js

* [Contributing to the project][]
* IRC (node core development): [#node-dev on chat.freenode.net][]
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Worth it to ditch the IRC link and just simply say "See CONTRIBUTING.md for details", since that venue is definitely mentioned there?

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+1 to @maclover7.
Not that the IRC is too noisy, but RTFMing before asking there will IMHO get the requester better answers.

README.md Outdated
* IRC (node core development): [#node-dev on chat.freenode.net][]
When looking for support, please first search for your question in these venues:

* [Node.js Website][]
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Just FYI that a few of these links are broken :)

@@ -577,11 +578,16 @@ Previous releases may also have been signed with one of the following GPG keys:
Information on the current Node.js Working Groups can be found in the
[TSC repository](https://github.com/nodejs/TSC/blob/master/WORKING_GROUPS.md).

### Contributing to Node.js
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Is it worth to add this in TOC?

README.md Outdated

* [Contributing to the project][]
* IRC (node core development): [#node-dev on chat.freenode.net][]

[npm]: https://www.npmjs.com
[Website]: https://nodejs.org/en/
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Not used reference.

README.md Outdated

* [Contributing to the project][]
* IRC (node core development): [#node-dev on chat.freenode.net][]

[npm]: https://www.npmjs.com
[Website]: https://nodejs.org/en/
[Contributing to the project]: CONTRIBUTING.md
[Node.js Help]: https://github.com/nodejs/help
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Not used reference.

README.md Outdated

* [Contributing to the project][]
* IRC (node core development): [#node-dev on chat.freenode.net][]

[npm]: https://www.npmjs.com
[Website]: https://nodejs.org/en/
[Contributing to the project]: CONTRIBUTING.md
[Node.js Help]: https://github.com/nodejs/help
[Node.js Moderation Policy]: https://github.com/nodejs/TSC/blob/master/Moderation-Policy.md
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Ditto.

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% nits

README.md Outdated
### Official Resources
Node.js contributors have limited availability to address general support
questions. Please make sure you are using a [currently-supported version of
Node.js](https://github.com/nodejs/Release#release-schedule).
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You can do:

... using a [currently-supported version of Node.js][release-sched].

...

[release-sched]: https://github.com/nodejs/Release#release-schedule

README.md Outdated
* [Node.js Website][]
* [Node.js Help repository issues][]
* [Open or closed issues in the Node.js GitHub organization](https://github.com/issues?utf8=%E2%9C%93&q=sort%3Aupdated-desc+org%3Anodejs+is%3Aissue)
* [Questions tagged 'node.js' in StackOverflow]https://stackoverflow.com/questions/tagged/node.js)
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prefer named refs ([xx][name])

### Contributing to Node.js

* [Contributing to the project][]
* IRC (node core development): [#node-dev on chat.freenode.net][]
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+1 to @maclover7.
Not that the IRC is too noisy, but RTFMing before asking there will IMHO get the requester better answers.

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LGTM % broken link syntax

@Trott Trott force-pushed the update-readme branch 4 times, most recently from 42733ee to 6fa1fbf Compare November 12, 2017 00:59
Add a Support section, borrowing heavily from wp-cli project.

Move stuff about contributing to Node.js to the bottom as vastly more
users are interested in using Node.js and getting help with Node.js than
contributing to Node.js. Information still belongs, just not at the top.
(Many people will know to look in CONTRIBUTING.md anyway.)

Refs: https://github.com/wp-cli/wp-cli#support
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LGTM

Trott added a commit to Trott/io.js that referenced this pull request Nov 17, 2017
Add a Support section, borrowing heavily from wp-cli project.

Move stuff about contributing to Node.js to the bottom as vastly more
users are interested in using Node.js and getting help with Node.js than
contributing to Node.js. Information still belongs, just not at the top.
(Many people will know to look in CONTRIBUTING.md anyway.)

PR-URL: nodejs#16533
Reviewed-By: Vse Mozhet Byt <vsemozhetbyt@gmail.com>
Reviewed-By: Refael Ackermann <refack@gmail.com>
Reviewed-By: Gireesh Punathil <gpunathi@in.ibm.com>
Reviewed-By: Jeremiah Senkpiel <fishrock123@rocketmail.com>
Reviewed-By: Joyee Cheung <joyeec9h3@gmail.com>
Reviewed-By: James M Snell <jasnell@gmail.com>
Reviewed-By: Michael Dawson <michael_dawson@ca.ibm.com>
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Trott commented Nov 17, 2017

Landed in 6b6474d.

@Trott Trott closed this Nov 17, 2017
@Trott Trott mentioned this pull request Nov 17, 2017
3 tasks
Trott added a commit to Trott/io.js that referenced this pull request Nov 17, 2017
The IRC link is mentioned in CONTRIBUTING.md which is linked immediately
above. We should encourage people to read that doc before hoping on the
IRC channel.

Refs: nodejs#16533 (comment)
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@Trott It fails doc linter due to [Node.js Moderation Policy] unused definition in line 595.

@vsemozhetbyt vsemozhetbyt mentioned this pull request Nov 17, 2017
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Fix: #17108

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Trott commented Nov 17, 2017

@Trott It fails doc linter due to [Node.js Moderation Policy] unused definition in line 595.

Hmmm...it passed for me...I thought...ugh, embarrassing. Sorry. Thanks for the fix.

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@Trott Could it be that you have run ESLint, but not remark-lint?

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Trott commented Nov 17, 2017

@vsemozhetbyt Yes, exactly! I did make lint-js because...that's what I do without thinking.

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Well, we have so many linters now, it may really be confusing)

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Trott commented Nov 18, 2017

Well, we have so many linters now, it may really be confusing)

True, but I should have run a CI job anyway.

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https://github.com/nodejs/node-core-utils can help with this check now)

Trott added a commit to Trott/io.js that referenced this pull request Nov 20, 2017
The IRC link is mentioned in CONTRIBUTING.md which is linked immediately
above. We should encourage people to read that doc before hoping on the
IRC channel.

PR-URL: nodejs#17106
Ref: nodejs#16533 (comment)
Reviewed-By: Refael Ackermann <refack@gmail.com>
Reviewed-By: Luigi Pinca <luigipinca@gmail.com>
Reviewed-By: Colin Ihrig <cjihrig@gmail.com>
Reviewed-By: Gireesh Punathil <gpunathi@in.ibm.com>
Reviewed-By: Michael Dawson <michael_dawson@ca.ibm.com>
MylesBorins pushed a commit that referenced this pull request Dec 12, 2017
Add a Support section, borrowing heavily from wp-cli project.

Move stuff about contributing to Node.js to the bottom as vastly more
users are interested in using Node.js and getting help with Node.js than
contributing to Node.js. Information still belongs, just not at the top.
(Many people will know to look in CONTRIBUTING.md anyway.)

PR-URL: #16533
Reviewed-By: Vse Mozhet Byt <vsemozhetbyt@gmail.com>
Reviewed-By: Refael Ackermann <refack@gmail.com>
Reviewed-By: Gireesh Punathil <gpunathi@in.ibm.com>
Reviewed-By: Jeremiah Senkpiel <fishrock123@rocketmail.com>
Reviewed-By: Joyee Cheung <joyeec9h3@gmail.com>
Reviewed-By: James M Snell <jasnell@gmail.com>
Reviewed-By: Michael Dawson <michael_dawson@ca.ibm.com>
MylesBorins pushed a commit that referenced this pull request Dec 12, 2017
The IRC link is mentioned in CONTRIBUTING.md which is linked immediately
above. We should encourage people to read that doc before hoping on the
IRC channel.

PR-URL: #17106
Ref: #16533 (comment)
Reviewed-By: Refael Ackermann <refack@gmail.com>
Reviewed-By: Luigi Pinca <luigipinca@gmail.com>
Reviewed-By: Colin Ihrig <cjihrig@gmail.com>
Reviewed-By: Gireesh Punathil <gpunathi@in.ibm.com>
Reviewed-By: Michael Dawson <michael_dawson@ca.ibm.com>
@MylesBorins MylesBorins mentioned this pull request Dec 12, 2017
gibfahn pushed a commit that referenced this pull request Dec 19, 2017
Add a Support section, borrowing heavily from wp-cli project.

Move stuff about contributing to Node.js to the bottom as vastly more
users are interested in using Node.js and getting help with Node.js than
contributing to Node.js. Information still belongs, just not at the top.
(Many people will know to look in CONTRIBUTING.md anyway.)

PR-URL: #16533
Reviewed-By: Vse Mozhet Byt <vsemozhetbyt@gmail.com>
Reviewed-By: Refael Ackermann <refack@gmail.com>
Reviewed-By: Gireesh Punathil <gpunathi@in.ibm.com>
Reviewed-By: Jeremiah Senkpiel <fishrock123@rocketmail.com>
Reviewed-By: Joyee Cheung <joyeec9h3@gmail.com>
Reviewed-By: James M Snell <jasnell@gmail.com>
Reviewed-By: Michael Dawson <michael_dawson@ca.ibm.com>
MylesBorins pushed a commit that referenced this pull request Dec 19, 2017
Add a Support section, borrowing heavily from wp-cli project.

Move stuff about contributing to Node.js to the bottom as vastly more
users are interested in using Node.js and getting help with Node.js than
contributing to Node.js. Information still belongs, just not at the top.
(Many people will know to look in CONTRIBUTING.md anyway.)

PR-URL: #16533
Reviewed-By: Vse Mozhet Byt <vsemozhetbyt@gmail.com>
Reviewed-By: Refael Ackermann <refack@gmail.com>
Reviewed-By: Gireesh Punathil <gpunathi@in.ibm.com>
Reviewed-By: Jeremiah Senkpiel <fishrock123@rocketmail.com>
Reviewed-By: Joyee Cheung <joyeec9h3@gmail.com>
Reviewed-By: James M Snell <jasnell@gmail.com>
Reviewed-By: Michael Dawson <michael_dawson@ca.ibm.com>
MylesBorins pushed a commit that referenced this pull request Dec 19, 2017
The IRC link is mentioned in CONTRIBUTING.md which is linked immediately
above. We should encourage people to read that doc before hoping on the
IRC channel.

PR-URL: #17106
Ref: #16533 (comment)
Reviewed-By: Refael Ackermann <refack@gmail.com>
Reviewed-By: Luigi Pinca <luigipinca@gmail.com>
Reviewed-By: Colin Ihrig <cjihrig@gmail.com>
Reviewed-By: Gireesh Punathil <gpunathi@in.ibm.com>
Reviewed-By: Michael Dawson <michael_dawson@ca.ibm.com>
gibfahn pushed a commit that referenced this pull request Dec 19, 2017
The IRC link is mentioned in CONTRIBUTING.md which is linked immediately
above. We should encourage people to read that doc before hoping on the
IRC channel.

PR-URL: #17106
Ref: #16533 (comment)
Reviewed-By: Refael Ackermann <refack@gmail.com>
Reviewed-By: Luigi Pinca <luigipinca@gmail.com>
Reviewed-By: Colin Ihrig <cjihrig@gmail.com>
Reviewed-By: Gireesh Punathil <gpunathi@in.ibm.com>
Reviewed-By: Michael Dawson <michael_dawson@ca.ibm.com>
@gibfahn gibfahn mentioned this pull request Dec 20, 2017
gibfahn pushed a commit that referenced this pull request Dec 20, 2017
Add a Support section, borrowing heavily from wp-cli project.

Move stuff about contributing to Node.js to the bottom as vastly more
users are interested in using Node.js and getting help with Node.js than
contributing to Node.js. Information still belongs, just not at the top.
(Many people will know to look in CONTRIBUTING.md anyway.)

PR-URL: #16533
Reviewed-By: Vse Mozhet Byt <vsemozhetbyt@gmail.com>
Reviewed-By: Refael Ackermann <refack@gmail.com>
Reviewed-By: Gireesh Punathil <gpunathi@in.ibm.com>
Reviewed-By: Jeremiah Senkpiel <fishrock123@rocketmail.com>
Reviewed-By: Joyee Cheung <joyeec9h3@gmail.com>
Reviewed-By: James M Snell <jasnell@gmail.com>
Reviewed-By: Michael Dawson <michael_dawson@ca.ibm.com>
gibfahn pushed a commit that referenced this pull request Dec 20, 2017
The IRC link is mentioned in CONTRIBUTING.md which is linked immediately
above. We should encourage people to read that doc before hoping on the
IRC channel.

PR-URL: #17106
Ref: #16533 (comment)
Reviewed-By: Refael Ackermann <refack@gmail.com>
Reviewed-By: Luigi Pinca <luigipinca@gmail.com>
Reviewed-By: Colin Ihrig <cjihrig@gmail.com>
Reviewed-By: Gireesh Punathil <gpunathi@in.ibm.com>
Reviewed-By: Michael Dawson <michael_dawson@ca.ibm.com>
@gibfahn gibfahn mentioned this pull request Dec 20, 2017
@MylesBorins MylesBorins mentioned this pull request Dec 20, 2017
@Trott Trott deleted the update-readme branch January 13, 2022 22:47
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