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WMS:7921 minor updates (#305)
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* Update to WMS 7921

* Update intro.md

* manifest.json update

manifest.json update

* Update em-monitoring-overview.md

* Update em-monitoring-overview.md

Typo fix

* WMS:7921 - Self-QA fixes

* Update manifest.json

Update freetier need help link

* Markdown updates for event compression policies and dynamic runbooks

Markdown updates for event compression policies and dynamic runbooks

* Update to monitoring overview

Update to monitoring overview

* fixes

fixes

* updates

* Minor text updates

Minor text updates

* Update intro-monitoring-overview.md

- Prerequisites section of my Introduction file was duplicated so removed and Always Free references were be removed
- More Information on Enterprise Manager section is now titled Learn More

* Update intro-monitoring-overview.md

Update to workshop time

* Added alternative text for images and couple markdown updates

Added alternative text for images and couple markdown updates

* Minor updates to improve customer experience

Minor updates to improve customer experience

* Update to EM Monitoring HOL

* Minor updates

* Update em-monitoring-overview.md

Minor updates to task names

* Update em-monitoring-overview.md

Minor spacing changes

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Co-authored-by: Anoosha Pilli <63126232+anooshapilli@users.noreply.github.com>
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dabrokwa and anooshapilli authored Aug 23, 2024
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Expand Up @@ -41,9 +41,9 @@ This lab assumes you have:
|--------|-----------------------------------------------|------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| **1** | Enterprise Summary | 5 minutes | Explore Enterprise Summary page and drill down to see a list of down targets. View the list of critical incidents created for the down targets. Filter the Status pane to display a list of Database Instance targets. | Enterprise Summary enables you to get complete visibility into the overall status and health of your managed environment. |
| **2** | Incident Manager | 10 minutes | Triage unassigned incidents from Incident Manager and acknowledge then assign an incident. | Incident Manager enables IT Staff to manage, track, and resolve actionable incidents in a collaborative way.|
| **3A** | Dynamic Runbooks | 10 minutes | Start a Dynamic Runbook session against an incident in Incident Manager. | Dynamic Runbooks are documented procedures (steps) that IT Staff follow to resolve an issue.
| **3B** | Dynamic Runbooks | 20 minutes | Modify and publish a Dynamic Runbook draft. | Dynamic Runbooks are documented procedures (steps) that IT Staff follow to resolve an issue.
| **3C** | Dynamic Runbooks | 10 minutes | Start a Dynamic Runbook session against a metric in the All Metrics page. | Dynamic Runbooks are documented procedures (steps) that IT Staff follow to resolve an issue.
| **3A** | Use Dynamic Runbooks for Incidents | 10 minutes | Start a Dynamic Runbook session against an incident in Incident Manager. | Dynamic Runbooks are documented procedures (steps) that IT Staff follow to resolve an issue.
| **3B** | Create Dynamic Runbooks for Incidents | 20 minutes | Modify and publish a Dynamic Runbook draft. | Dynamic Runbooks are documented procedures (steps) that IT Staff follow to resolve an issue.
| **3C** | Use Dynamic Runbooks for Metrics | 10 minutes | Start a Dynamic Runbook session against a metric in the All Metrics page. | Dynamic Runbooks are documented procedures (steps) that IT Staff follow to resolve an issue.
| **4** | Metric and Collection Settings | 5 minutes | Change the Warning and Critical threshold of a metric from Metric and Collection Settings page. Go to the All Metrics page and review the metric in context of the thresholds. | Enterprise Manager provides out-of-box monitoring and alert thresholds for managed targets. You can still customize these monitoring settings based on your requirements. |
| **5** | Corrective Actions | 8 minutes | Create a new Corrective Action and associate it with a metric. | Corrective actions allow you to specify automated responses to metric alerts, saving administrators time and ensuring issues are dealt with before they noticeably impact users. A corrective action can also be used to gather diagnostic information for an alert. |
| **6** | Metric Extensions | 5 minutes | Test a Metric Extension on a target to see the results then deploy the same Metric Extension to multiple targets. | Metric Extensions let you extend Enterprise Manager's monitoring capabilities to cover conditions specific to your IT environment, thus enabling you to rely on Enterprise Manager as your single monitoring solution. |
Expand Down Expand Up @@ -183,7 +183,7 @@ Incident Manager provides in one location the ability to search, view, manage, a
![Incident Manager, Incident Dashboard](images/incident-manager/incident-fatal-filtered.png " ")

## Task 3A: Dynamic Runbooks
## Task 3A: Use Dynamic Runbooks for Incidents

For this task, an Incident-Based Dynamic Runbook has already been published for you to use. You will go through the process of starting a Runbook session against a designated **INCIDENT**.

Expand Down Expand Up @@ -318,9 +318,9 @@ Dynamic Runbooks are documented best practice procedures that IT staff follow to
![Actions - Complete Runbook Session](images/start-runbook-incident/runbook-sessions.png " ")


## Task 3B: Dynamic Runbooks
## Task 3B: Create Dynamic Runbooks for Incidents

For this task, a Dynamic Runbook *draft* has already been created in the context of an incident. You will go through the process of modifying the Runbook and later publishing it to be used by others.
For this task, a Dynamic Runbook **draft** has already been created in the context of an incident. You will go through the process of modifying the Runbook and later publishing it to be used by others.

Runbooks are documented best practice procedures in the form of ordered steps that IT staff follow to prevent or resolve an issue. To create a Dynamic Runbook, you can create it in context of an incident or metric. This runbook in development is called a runbook draft. The runbook draft will contain the incident or metric context against which you can develop and test the runbook steps. Once runbook creation and testing are completed, the runbook can be published for general use.

Expand Down Expand Up @@ -365,7 +365,6 @@ Runbooks are documented best practice procedures in the form of ordered steps th
**Prior to beginning:**

**1. Make sure you have been granted access to the named credentials for the target database $ora\_target\_name on which the FRA incident has occurred and for the host of the target**

**2. Use that named credential values for the steps that require DB named credentials and host named credentials**

![Step 1 Final Edits - New Runbook](images/create-runbook-incident/overview-prereq-edits.png " ")
Expand Down Expand Up @@ -536,7 +535,7 @@ Runbooks are documented best practice procedures in the form of ordered steps th
![Actions on Published Runbook - New Runbook](images/create-runbook-incident/actions.png " ")


## Task 3C: Dynamic Runbooks
## Task 3C: Use Dynamic Runbooks for Metrics

For this task, a Metric-Based Dynamic Runbook has already been published for you to use. You will go through the process of starting a Runbook session against a designated **METRIC**.

Expand Down Expand Up @@ -1534,4 +1533,4 @@ Event Compression is the process of grouping (i.e., compressing) multiple correl
- **Author** - Karilyn Loui, Oracle Enterprise Manager Product Management
- **Contributing Author** - Ana McCollum, Daniel Suherman, Murtaza Husain, Desiree Abrokwa, Oracle Enterprise Manager Product Management
- **Adapted for Cloud** - Rene Fontcha, Master Principal Solutions Architect, NA Technology
- **Last Updated By/Date** – Desiree Abrokwa, Oracle Enterprise Manager Product Management [July 2024]
- **Last Updated By/Date** – Desiree Abrokwa, Oracle Enterprise Manager Product Management [August 2024]

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