Add has ticket function (#12)

* add function definition * add android implementation * modify returned value Android * add IOS version * upgrade version * update comment * fix ios logic * modify return type * handle rejection
pagopa · Dec 21, 2021 · 946e86f · 946e86f
1 parent 1210e3e
commit 946e86f
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Showing 4 changed files with 46 additions and 6 deletions.
diff --git a/android/src/main/java/com/saranshmalik/rnzendeskchat/RNZendeskChat.java b/android/src/main/java/com/saranshmalik/rnzendeskchat/RNZendeskChat.java
@@ -6,12 +6,15 @@
 
 import android.util.Log;
 
+import com.facebook.react.bridge.Promise;
 import com.facebook.react.bridge.ReactApplicationContext;
 import com.facebook.react.bridge.ReactContext;
 import com.facebook.react.bridge.ReactContextBaseJavaModule;
 import com.facebook.react.bridge.ReactMethod;
 import com.facebook.react.bridge.ReadableMap;
 import com.zendesk.logger.Logger;
+import com.zendesk.service.ErrorResponse;
+import com.zendesk.service.ZendeskCallback;
 
 import java.lang.String;
 import java.util.ArrayList;
@@ -33,6 +36,8 @@
 import zendesk.messaging.MessagingActivity;
 import zendesk.core.Zendesk;
 import zendesk.support.CustomField;
+import zendesk.support.Request;
+import zendesk.support.RequestProvider;
 import zendesk.support.Support;
 import zendesk.support.guide.HelpCenterActivity;
 import zendesk.support.guide.ViewArticleActivity;
@@ -49,6 +54,7 @@ public class RNZendeskChat extends ReactContextBaseJavaModule {
   private final HashMap<String, CustomField> customFields;
   // Contains the aggregate of all the logs sent by the app
   private StringBuffer log;
+  private RequestProvider requestProvider;
 
   public RNZendeskChat(ReactApplicationContext reactContext) {
     super(reactContext);
@@ -206,14 +212,30 @@ public void openTicket(){
           .show(activity);
   }
 
+  @ReactMethod
+  public void hasOpenedTickets(final Promise promise){
+    requestProvider = Support.INSTANCE.provider().requestProvider();
+    requestProvider.getAllRequests(new ZendeskCallback<List<Request>>() {
+      @Override
+      public void onSuccess(List<Request> requests) {
+        // Handle success
+        promise.resolve(requests.size());
+      }
+      @Override
+      public void onError(ErrorResponse errorResponse) {
+        // Handle error
+        promise.reject(errorResponse.getReason());
+      }
+    });
+  }
+
   @ReactMethod
   public void showTickets(){
-      Activity activity = getCurrentActivity();
+    Activity activity = getCurrentActivity();
 
-      // Show the user's tickets
-      RequestListActivity.builder()
-        .withContactUsButtonVisible(false)
-        .show(activity);
+    // Show the user's tickets
+    RequestListActivity.builder()
+      .show(activity);
   }
 
   @ReactMethod

diff --git a/index.d.ts b/index.d.ts
@@ -30,6 +30,9 @@ declare module 'io-react-native-zendesk' {
   // function to shows all the tickets of the user
   export function showTickets(): void;
 
+  // function the return the number of tickets created by the user
+  export function hasOpenedTickets(): Promise<number>;
+
   // function to set visitor info in chat
   export function setVisitorInfo(visitorInfo: UserInfo): void;
 

diff --git a/ios/RNZendeskChat.m b/ios/RNZendeskChat.m
@@ -125,6 +125,7 @@ - (void) addTicketCustomFieldFunction:(NSString *)key withValue:(NSString *)valu
   [ZDKSupport initializeWithZendesk: [ZDKZendesk instance]];
   [ZDKChat initializeWithAccountKey:options[@"key"] appId:options[@"appId"] queue:dispatch_get_main_queue()];
   [ZDKAnswerBot initializeWithZendesk:[ZDKZendesk instance] support:[ZDKSupport instance]];
+
 }
 RCT_EXPORT_METHOD(initChat:(NSString *)key) {
   [ZDKChat initializeWithAccountKey:key queue:dispatch_get_main_queue()];
@@ -137,6 +138,20 @@ - (void) addTicketCustomFieldFunction:(NSString *)key withValue:(NSString *)valu
     [self registerForNotifications:deviceToken];
   });
 }
+
+RCT_EXPORT_METHOD(hasOpenedTickets:(RCTPromiseResolveBlock)resolve rejecter:(RCTPromiseRejectBlock)reject)
+{
+    ZDKRequestProvider *provider = [ZDKRequestProvider new];
+    [provider getAllRequestsWithCallback:^(ZDKRequestsWithCommentingAgents *requestsWithCommentingAgents, NSError *error) {
+        if(error != nil){
+            reject(@"event_failure", @"no response", nil);
+            return;
+        }
+        NSNumber *ticketsCount = [NSNumber numberWithInt:[requestsWithCommentingAgents requests].count];
+        resolve(@[ticketsCount]);
+    }];
+}
+
 - (UIColor *)colorFromHexString:(NSString *)hexString {
     unsigned rgbValue = 0;
     NSScanner *scanner = [NSScanner scannerWithString:hexString];

diff --git a/package.json b/package.json
@@ -1,6 +1,6 @@
 {
   "name": "io-react-native-zendesk",
-  "version": "0.3.12",
+  "version": "0.3.13",
   "description": "React native wrapper for Zendesk Unified SDK",
   "main": "index.js",
   "scripts": {