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Installed from PKG, iMAC Error #172

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mgbvox opened this issue Jul 16, 2018 · 9 comments
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Installed from PKG, iMAC Error #172

mgbvox opened this issue Jul 16, 2018 · 9 comments

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@mgbvox
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mgbvox commented Jul 16, 2018

  • Parity client version: Parity/v1.9.7
  • Parity UI version: 0.3.0
  • Operating system: MacOS
  • Installed via: installer
  • Fully synchronized: no
  • Network: ethereum
  • I tried to restart both Parity UI and Parity Ethereum client: yes

Downloaded Parity-UI .pkg file from latest releases link. Installer ran according to plan, but got this message when attempting to open the app:

Please attach the following debugging info:
OS: darwin
Arch: x64
Channel: beta
Error: Cannot read property 'webContents' of undefined
Please also attach the contents of the following file:
/Users/mgb/Library/Application Support/parity-ui/parity.log

Please quit the app and retry again. If the error message persists, please file an issue at https://github.com/parity-js/shell/issues."

So... I'm doing what it told me.

@Tbaut
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Tbaut commented Jul 16, 2018

Thanks for the report. Could you also paste the content of /Users/mgb/Library/Application Support/parity-ui/parity.log

@mgbvox
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mgbvox commented Jul 16, 2018

screen shot 2018-07-16 at 10 36 23 am

There appears not to be a parity.log file in that directory.

@axelchalon
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axelchalon commented Jul 16, 2018

hi @mgbvox, could you paste the error that appears in your terminal when you launch parity-ui from the console?

working on a fix: #173

@mgbvox
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mgbvox commented Jul 17, 2018

@axelchalon, as far as I can tell, launching Parity from the console (i.e. typing 'parity' and hitting return) works fine - I'm already at QED now.

@mgbvox
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mgbvox commented Jul 17, 2018

Is there a different command for launching the UI from the console specifically?

@Tbaut
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Tbaut commented Jul 17, 2018

Is there a different command for launching the UI from the console specifically?

Yes, most probably /Users/mgb/Library/Application Support/parity-ui/parity-ui

@mgbvox
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mgbvox commented Jul 17, 2018

When I type that into the terminal I get:
-bash: /Users/mgb/Library/Application Support/parity-ui/parity-ui: No such file or directory

@conorfennell
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conorfennell commented Jul 17, 2018

@mgbvox
I have the exact same behaviour.
If you do this from terminal
cd /Applications/Parity\ UI.app/Contents/MacOS/
followed by
./Parity\ UI

Then you can launch from the command line; it doesn't help the situation but at least you know how to do it 🤷‍♂️

@conorfennell
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Great news, the following release fixes the issue: https://github.com/parity-js/shell/releases/tag/v0.3.2

Now with a caveat, I have my own node running, so I had to start the Parity ui like so
./Parity\ UI --no-run-parity
from this folder
cd /Applications/Parity\ UI.app/Contents/MacOS/

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