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Ricoh internal SD reader not supported #994

Closed
4 of 10 tasks
ehrmann opened this issue Aug 5, 2017 · 4 comments
Closed
4 of 10 tasks

Ricoh internal SD reader not supported #994

ehrmann opened this issue Aug 5, 2017 · 4 comments
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@ehrmann
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ehrmann commented Aug 5, 2017

Checklist

  • I looked at https://github.com/pbatard/rufus/wiki/FAQ to see if my question has already been answered.
  • I performed a search in the issue tracker for similar issues, using keywords relevant to my problem.
  • I clicked the Log button in Rufus and copy/pasted the log into the line that says <FULL LOG> below.
  • The log I am copying is the FULL log, starting with the line Rufus version: x.y.z - I have NOT removed any part of it.

Additionally (if applicable):

  • I ran a bad blocks check, by clicking the "bad blocks" check box in Rufus, and confirmed that my USB is not defective
  • I also tried one or more of the following:
    • Using a different USB drive
    • Plugging the USB into a different port
    • Running Rufus on a different computer
  • If using an ISO image, I clicked on the # button (at the bottom of the Rufus interface), to compute the MD5, SHA1 and SHA256 checksums, which are therefore present in the log I copied. I confirmed, by performing an internet search, that these values match the ones from the official image.

Issue description

Rufus is eliminating the internal SD reader in my Thinkpad X1 Carbon since it's not a USB device or on a whitelist.

Windows reports this in the hardware ids:

SCSI\DiskRicoh_Storage_SD&REV_3.0
SCSI\DiskRicoh_Storage
DiskRicoh_Storage
SCSI\GenDisk
GenDisk

Let me know if you need any more info for identifying the device.

Log

Rufus version: 2.16.1170 (Portable)
Windows version: Windows 10 64-bit (Build 14393)
Syslinux versions: 4.07/2013-07-25, 6.03/2014-10-06
Grub versions: 0.4.6a, 2.02
System locale ID: 0x0409
Will use default UI locale 0x0409
SetLGP: Successfully set NoDriveTypeAutorun policy to 0x0000009E
Localization set to 'en-US'
Found non-USB removable device 'Ricoh SD Disk Device' => Eliminated
0 devices found
@pbatard
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pbatard commented Aug 5, 2017

Can you please post a log, but with Alt-. (USB Debug) enabled? It should have a lot more details about device enumeration and will help with adding support for your card reader.

@pbatard pbatard self-assigned this Aug 5, 2017
@ehrmann
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ehrmann commented Aug 6, 2017

Sorry--I was looking for how to do that.

Found non-USB removable device 'Ricoh SD Disk Device' => Eliminated
0 devices found
Found non-USB removable device 'Ricoh SD Disk Device' => Eliminated
0 devices found
Processing Hub 1:
  Hub[1] = '\\?\usb#root_hub30#4&1c46e756&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
  Found ID[096]: USB\VID_0BDB&PID_1926\9CDDA66F0FD915C0
Processing Hub 2:
Processing Hub 3:
  Hub[2] = '\\?\usb#vid_8087&pid_0024#5&18c73dba&2&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
  Found ID[139]: USB\VID_147E&PID_2020\6&6CDBC03&0&3
  Found ID[188]: USB\VID_0A5C&PID_21E6\083E8EE60CEE
  Found ID[184]: USB\VID_04F2&PID_B315\6&6CDBC03&0&6
Processing Hub 4:
  Hub[3] = '\\?\usb#root_hub20#4&2f36d08&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
  Found ID[226]: USB\VID_8087&PID_0024\5&18C73DBA&2&1
Processing Hub 5:
  Hub[4] = '\\?\usb#root_hub20#4&3981b9c9&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
  Found ID[117]: USB\VID_8087&PID_0024\5&3923A75A&2&1
Processing 'IDE' device:
  Disabled by policy
Processing 'SCSI' device:
  Hardware ID: 'SCSI\DiskRicoh_Storage_SD&REV_3.0'
Found non-USB removable device 'Ricoh SD Disk Device' => Eliminated
If you *REALLY* need, you can enable listing of this device with <Ctrl><Alt><F>
0 devices found

@pbatard
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pbatard commented Aug 6, 2017

Thanks. Just for the record, and as indicated in the log, you should be able to enable access to your card reader with Ctrl-Alt-F for the time being, though you might want to be careful about enabling this cheat mode, as it may make other disks visible in Rufus...

It'll probably be a few days before I can work on adding that Ricoh device (and probbaly a few months before I release a version of Rufus that integrates it).

@pbatard pbatard added this to the 2.17 milestone Aug 11, 2017
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lock bot commented Apr 6, 2019

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue if you think you have a related problem or query.

@lock lock bot locked and limited conversation to collaborators Apr 6, 2019
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