Incorrecct Time

[Hasbanos]

Is this a BUG REPORT or FEATURE REQUEST?:

• BUG
• FEATURE

What happened:
Showing incorrect time.In Messages , Conversations and Ticket (update time).

What did you expect to happen:

File Attached.Its show two time.One is Correct and another one is incorrect.

How to reproduce it (as minimally and precisely as possible):

Anything else we need to know?:

Environment:

• Trudesk Version: 1.1.0
• OS (e.g. from /etc/os-release): CentOS Linux 7 (Core)
• Node.JS Version: v9.11.2
• MongoDB Version: 4.2.2
• Is this hosted on cloud.trudesk.io: No

[bschultz-vae]

I have the same issue - I believe it is the same thing reported in the forums here:
https://forum.trudesk.io/t/re-correct-time-display-issue/566/1

[Hasbanos]

Hii @bschultz-vae @polonel
Yes.
It's change after every refresh.
Every time it's not practical. How to Fix it.

[shad9323]

Hi Chris,

I am facing a similar issue as well. The time and date of ticket shown in the main screen, is different from what is shown in the ticket details screen.

[polonel]

What UTC offset?

[bschultz-vae]

The UTC time on my install is +10

[polonel]

Ok. It's falling back to the default of -5. I'll work on getting it corrected.

[Hasbanos]

UTC +05:30 is in my Install.

[bschultz-vae]

Thanks Chris!!

[Hasbanos]

Thank you Chris!

[superbrudd]

Hi - I just updated to 1.1.3 and the issue is still occurring...

[akshay1007]

I am still facing this issue any work around ?? @polonel

[akshay1007]

@polonel
Hi am using 1.1.3 docker version of trudesk and facing date time issue .

1. Date time is showing wrong in all the places I am in UTC +5:30
   Please find the attached screen shot
   
   

2. For Ticket history it is not showing time updated , in Older version we used to see the updated time
   

{
"name": "trudesk",
"version": "1.1.3",
"private": true,
"engines": {
"node": ">=9.10.0"
},

Please help us

Regards,
akshay