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the application/mouse/whole desktop freezes completely and frequently #3091

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joysfera opened this issue Oct 21, 2019 · 8 comments
Closed

the application/mouse/whole desktop freezes completely and frequently #3091

joysfera opened this issue Oct 21, 2019 · 8 comments
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@joysfera
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Version

PrusaSlicer-2.1.0+linux64-201909160925.AppImage

Operating system type + version

Ubuntu 18.04 with nvidia gfx and in gnome-flashback mode

Behavior

Mouse and the whole GNOME desktop freezes frequently for several seconds as can be seen in the linked video recording of my destop.

As soon as I launched the PrusaSlicer I started moving the mouse pointer in circles. Whenever the mouse pointer stops in the recording then the whole desktop got freezed - you can see it for example on the desktop clock in the upper right corner.

This makes using PrusaSlicer totally impossible, unfortunately.

It started happening in version 2.0.0 sometime in September 2019 and I would swear it was directly related to PrusaSlicer downloading some of its updated config settings (you know - as it asks for downloading updated stuff as soon as you launch it). I even tried returning to previous backup of the config stuff but it didn't help. Later I upgraded to version 2.1.0 in the hope it would get fixed but nope.

Please note PrusaSlicer/Slic3rPE has been working great since first AppImage you released, till the September 2019.

The video is here: https://youtu.be/MYM6-f_S1b4
@Jebtrix
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Jebtrix commented Oct 21, 2019 •
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Have you tried:

  • Completely removing/renaming profile folder ~/.PrusaSlicer and let it build a new default setup?
  • Or better yet create a new temporary user and try it. That will use fresh bare profiles. It will also help rule out any gnome environment tweaks/extensions you may be using.
  • Run Ubuntu 19.10 Live DVD (since it finally includes Nvidia drivers by default) then download and run PS appimage right from the live environment?
    • At least see if it can be narrowed down to v18.04 or your specific environment

@joysfera
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Just tried removing ~/.PrusaSlicer - the freezing now occurs in the configuration wizard, almost immediately.

Will give Ubuntu 19.10 try in a moment, will report back.

@antonsperling
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antonsperling commented Nov 14, 2019 •
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I am using Ubuntu 19.10 and can confirm the freeze of whole system while working with prusaslicer.
Maybe i can send you some kind of log files? dunno which would help...

Hardware:
Lenovo ThinkPad T480
Intel® Core™ i7-8550U CPU @ 1.80GHz × 8
GeForce MX150/PCIe/SSE2
Software:
Ubuntu 19.10 with latest patches, kernel
GNOME 3.34.1

Found this error messages in system logs. Hope this helps:
16:55:25 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:55:25 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:55:25 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:55:25 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:55:25 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:55:25 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:55:25 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:55:25 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:55:25 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:55:25 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:43:06 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:43:06 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:43:06 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:43:06 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:43:06 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:43:06 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:43:06 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:42:46 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:42:46 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:42:46 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:42:46 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed
16:42:46 prusa-slicer: IA__gtk_tree_row_reference_new_proxy: assertion 'path->depth > 0' failed

@lukasmatena
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@antonsperling @joysfera
You both run Ubuntu and have nVidia graphics card, which we already had issues with (such as #2939). An OpenGL driver could be the cause, @enricoturri1966 might know what to do.

You can run PrusaSlicer from the console as ./prusa-slicer --loglevel=9 to get a detailed log and see what happens before and after the freeze. But the actions may not be logged, maybe this won't help at all.

@joysfera
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loglevel=9 doesn't output anything before/when/after the GUI freezes.
I still wonder how it can freeze the GNOME when fileselector pops up. One would think that at that time the PrusaSlicer does not do anything and just waits for the fileselector to return selected files. Yet it manages to freeze the whole system. No other application has ever done that to me. BTW, Chrome also uses OpenGL, i believe, yet it doesn't cause any issues.

@antonsperling
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again, i can confirm, that loglevel 9 did not print anything noteable.
But there are a lot of error messages in log. Here are just the first some lines immediately after startup:

$ ./PrusaSlicer_latest.AppImage --loglevel=9
Gtk-Message: 13:51:22.978: Failed to load module "canberra-gtk-module"
[2019-11-19 13:51:23.004528] [0x00007f784e618400] [info] Checking if indices need to be installed from resources...
[2019-11-19 13:51:23.030531] [0x00007f784e618400] [trace] translation_language provided by PrusaSlicer.ini: en_US
[2019-11-19 13:51:23.030625] [0x00007f784e618400] [trace] System language detected (user locales and such): de_DE
[2019-11-19 13:51:23.030639] [0x00007f784e618400] [trace] Switching wxLocales to en_US
[2019-11-19 13:51:23.380361] [0x00007f784e618400] [info] Undo / Redo snapshot taken: New Project, Undo / Redo stack memory: 0MB Resident memory: 68MB; Shared memory: 51MB; Private memory: 17MB; Peak memory usage: 68MB
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.403: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.810: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.811: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.811: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.811: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.811: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.811: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.811: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.811: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.811: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.811: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.811: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.811: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.811: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
[2019-11-19 13:51:24.812048] [0x00007f784e618400] [info] Checking for cached configuration updates...
[2019-11-19 13:51:24.815268] [0x00007f784e618400] [debug] Vendor: Prusa Research, version installed: 1.0.4, version cached: 1.0.4
[2019-11-19 13:51:24.815289] [0x00007f784e618400] [info] No configuration updates available.
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.830: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed
(prusa-slicer:20775): Gtk-CRITICAL **: 13:51:24.830: IA__gtk_tree_view_scroll_to_cell: assertion 'tree_view->priv->tree != NULL' failed

@rtyr
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rtyr commented Feb 3, 2021

Is this issue still valid? Does it happen with PS2.3.0?

@joysfera
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joysfera commented Feb 3, 2021

No issue for me anymore as I got rid of NVIDIA gfx.

tg73 added a commit to tg73/PrusaSlicer that referenced this issue Jan 27, 2024
@tg73
Port OrcaSlicer PR prusa3d#3091: Practically full re-write of spiral …
36a93f8 
…vase

Ported from commits:

SoftFever/OrcaSlicer@9acd550
SoftFever/OrcaSlicer@522b848

Original commit messages:

- Adds transition out to prevent sharp edge at the top of spiral vase.
- Adds XY interpolation
- Adds option to turn XY interpolation on/off

* - Increasing E to 5 decimal digits (I observed uneven flow with less than that)
- Excluding all travel moves (I saw a bug where somehow we ended up with travel moves within the print so excluding all travel moves)

* - max_xy_smoothing is now configurable, default is 200% of nozzle_diameter
- fixed no-op travel moves in the middle of spiral that now show up as defects when Smooth Spiral is enabled!

* - Avoiding namespace pollution
- Fixing dist_XY == 0 bug

* Fixed a regression that non spiral vase mode was broken.

Original commits authored by Andrew Boktor <aboktor@microsoft.com>, SoftFever <softfeverever@gmail.com>
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@antonsperling @Jebtrix @joysfera @lukasmatena @rtyr