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does not open pyRevit #572

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Nastya1010 opened this issue Apr 5, 2019 · 15 comments
Closed

does not open pyRevit #572

Nastya1010 opened this issue Apr 5, 2019 · 15 comments
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Installer Issues related to the pyRevit installer [subsystem]

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@Nastya1010
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Nastya1010 commented Apr 5, 2019

Hello! Help me please! I installed PyRevit, but it showed me an error. Here's a screenshot.
Снимок

@eirannejad
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What's your pyRevit full install path?

@eirannejad eirannejad added the Installer Issues related to the pyRevit installer [subsystem] label Apr 5, 2019
@Nastya1010
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I can't find the installation path. I deleted all the files pyRevit. I downloaded again, but he writes that this program is already installed...I don't know what to do now.

@eirannejad
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eirannejad commented Apr 9, 2019

Get pyRevit installed please and let me know if pyrevit command works in command prompt. I'll help figuring out the bug. Keep it installed until we resolve this issue. This is most probably an insallation path issue with unicode characters in the path.

@karpukhina
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hello! i have the same error((((( i don't know what to do

@eirannejad
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Seems like you both have unicode characters in your usernames. Would you mind opening a command prompt, run pyrevit env and share the results here?

@eirannejad
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@karpukhina @Nastya1010 Any updates?

@karpukhina
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image

image

nothing changes

@eirannejad
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No. Run pyrevit env in command prompt. It will give a report. Share that report here please.

@karpukhina
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oh, sorry)
image

@eirannejad
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Okay this seems to be an issue with the unicode characters in %appdata% path. Uninstall pyRevit and clean install again under a path that does not have your name in it e.g. C:\pyRevit-Master.

@karpukhina
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did not help, all the same

@eirannejad
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hmm. Okay let me look into this deeper. Thanks for the report

@karpukhina
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thank you

eirannejad added a commit that referenced this issue May 28, 2019
@eirannejad
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Resolved and will be pushed with 4.6.24

@iumepock
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iumepock commented Jul 1, 2019

Hey

I'm sorry if I broke any protocols posting here, but I thought that's about the same issue. I just installed pyRevit new release and got this error in Revit 2013:

image

image

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Labels
Installer Issues related to the pyRevit installer [subsystem]
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