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Add troubleshooting for Roborock app #954

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Feb 18, 2021
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Add troubleshooting for Roborock app #954

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16 changes: 16 additions & 0 deletions docs/troubleshooting.rst
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Expand Up @@ -57,3 +57,19 @@ The connectivity will get restored by device's internal watchdog restarting the
.. hint::

If you want to keep your device out from the Internet, use REJECT instead of DROP in your firewall confinguration.


Roborock Vacuum not detected
----------------------------

It seems that a Roborock vacuum connected through the Roborock app (and not the Xiaomi Home app) won't allow control over local network, even with a valid token, leading to the following exception:

.. code-block:: text

mirobo.device.DeviceException: Unable to discover the device x.x.x.x

Resetting the device's wifi and pairing it again with the Xiaomi Home app should solve the issue.

.. hint::

A new pairing process will generate a new token. You will have to extract it as your previous one won't be valid anymore.