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keyboard lighting issues #2444

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Verywch opened this issue Apr 16, 2024 · 11 comments
Closed
2 tasks done

keyboard lighting issues #2444

Verywch opened this issue Apr 16, 2024 · 11 comments
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question Further information is requested

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@Verywch
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Verywch commented Apr 16, 2024

Rules

  • I made myself familiar with the Readme, FAQ and Troubleshooting.
  • I understand that, if insufficient information or no app logs will be provided, my issue will be closed without an answer.

What's wrong?

Hello, G-Helper is an excellent software, but during my usage of G-Helper, I've encountered a few issues with the keyboard lighting.

My laptop model is the G614JVR from the ROG Strix Scar series (translated as "Gun God 8"), and I've found that neither the ambient lighting nor the Heatmap lighting effects are working on it. When I select either of these two lighting modes, the keyboard turns completely dark.

Additionally, I was wondering if it would be possible to add a feature where pressing a specific key would trigger the lighting effect for that individual key?

How to reproduce the bug?

both version 0.166 and 0.165

Logs

log.txt

Device and Model

G614JVR

Additional information.

No response

Armoury Crate

Uninstalled

Asus Services

1

Version

0.166

OS

Win10

@seerge
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seerge commented Apr 16, 2024

@Verywch according to asus website your model does not have per-key RGB, it has zones
https://rog.asus.com/laptops/rog-strix/rog-strix-g16-2024/spec/

And it is NOT "Strix Scar", it's just "Strix"

Do you have some strange edition with per-key RGB instead ?

If you do have per-key RGB in your specific unit, try to set following param in config.json :

"per_key_rgb": 1,

@seerge seerge added the question Further information is requested label Apr 16, 2024
@Verywch
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Verywch commented Apr 17, 2024

Hi, @seerge

I set "per_key_rgb" in the config.json as you said, and restart with administrator, but it's still not working. so, sad

When using the Armoury Crate center, it's indeed possible to set up a mode where each key can be triggered individually. So, I speculate that my laptop model should support single-key lighting control; however, after configuring this, the corresponding option did not appear in G-Helper.

@seerge
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seerge commented Apr 17, 2024

@Verywch hello, check if this build make a difference for Heatmap / Ambient modes
GHelper.zip

You can't set per-key colors in the app anyhow.

Can you check if you are able to set keyboard colors using https://openrgb.org/ ?

@Verywch
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Verywch commented Apr 17, 2024

Hi @seerge , I tried the openrgb, it can set the light for per-key .

IMG_20240417_171750

@seerge
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seerge commented Apr 17, 2024

@Verywch ok, does Ambient work in the build i linked above ?

@Verywch
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Verywch commented Apr 17, 2024

@seerge
Yes, it works!! Great! the software now supports the highlight mode, which, while it doesn't offer random color changes, suffices for my purposes, and I am truly grateful for this addition.

@seerge
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seerge commented Apr 17, 2024

@Verywch

yes, it works. Which version is this?

It's same build as you can get from releases, I just hardcoded "per_key_rgb": 1, param in it. So apparently you didn't do it correctly.

Usually app knows what kind of backlight each model has. But it could be that model with same name exist with different backlight types. So you don't need to set it manually in a config.

I know for sure that G614JV (i.e. no R) does not have per-key RGB. It could be that it's either only your regional version has per-key RGB or all G614JVR do have it

Check if Ambient mode still works in this build on your device
GHelper.zip

--

As for OpeRGB - you can completely disable Aura initialization in G-Helper as explained here
https://github.com/seerge/g-helper/wiki/Power-user-settings#skip-keyboard-aura-initialisation-on-startup

seerge added a commit that referenced this issue Apr 17, 2024
@seerge
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seerge commented Apr 18, 2024

@Verywch did you had a chance to check it ?

@Verywch
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Verywch commented Apr 19, 2024

@seerge I'm sorry that I couldn't reply you because I was too busy these two days. Yeah, the ambient mode still works in this version.

@seerge
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seerge commented Apr 19, 2024

@Verywch ok, great. I will include this in next release then.

If you want to use OpenRGB as I have mentioned above you can disable aura initialization in g-helper completely, and it won't interfere.

Closing as resolved

@seerge seerge closed this as completed Apr 19, 2024
@Verywch
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Verywch commented Apr 19, 2024

The following configration works too:
"skip_aura" : 1

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