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Launching G-helper resets Intel display custom color settings. #3046

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hadoooooouken opened this issue Sep 1, 2024 · 3 comments
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@hadoooooouken
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Rules

  • I made myself familiar with the Readme, FAQ and Troubleshooting.
  • I understand that, if insufficient information or no app logs will be provided, my issue will be closed without an answer.

What's wrong?

Launching G-helper resets my custom color settings for display from Intel Graphics Command Center.
https://www.youtube.com/watch?v=L7NtUmrj32o
(the settings are reset and the display becomes brighter)

How to reproduce the bug?

  1. Edit any color setting at Intel Graphics Command Center.
  2. Relaunch G-helper.

Logs

log.txt

Device and Model

ASUS VivoBook 16 X1605ZA-MB316 (90NB0ZA2-M00H60)

Additional information.

I have already encountered similar behavior with official asus bloatware.
Then the following solution helped me:
https://answers.microsoft.com/en-us/windows/forum/all/solution-to-asus-color-profile-issue/f280ea45-271f-4927-afdc-11503b330a65
(C:\ProgramData\ASUS\ASUS System Control Interface\AsusOptimization\Splendid: edit the "USER_my_sp_data.sys" and changing ICMExist= from YES to NO + change the file to Read Only to prevent Asus Optimization from overwriting it every time the computer restarted.)

Armoury Crate

Uninstalled

Asus Services

None

Version

0.184

OS

Windows 11

@seerge
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seerge commented Sep 2, 2024

@hadoooooouken hello,

It's because Visual Modes (in G-Helper) or Game Visual (in Amoury Crate) call AsusSplendid.exe to set them. And it in turn modifies color profile.

02.09.2024 2:06:46: C:\Windows\system32\DriverStore\FileRepository\asussci2.inf_amd64_dce8906ce88264fa\ASUSOptimization\AsusSplendid.exe 6 0 50

I see that you use VivoManual = 6 mode.

If you don't want visual modes to interfere, just select a Default mode and then on next launch G-Helper just won't launch AsusSplendid.exe at all. So you can set your custom colors under Intel Graphics Command Center.

Thanks

@seerge
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seerge commented Sep 2, 2024

@hadoooooouken actually, I just realized that app would skip AsusSplendid call only for ROG / TUF devices, not for Vivobooks

This build should skip it for you as well (assuming you have Default selected)

GHelper.zip

@hadoooooouken
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hadoooooouken commented Sep 2, 2024

thx, with this build it works as expected.

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@seerge @hadoooooouken and others