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Configuration is done as suggested. But WhatsApp messages are not received #4

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chandrubiradar opened this issue Nov 22, 2022 · 26 comments

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@chandrubiradar
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I tried with the URL you have provided for the WhatsApp integration.
Its throwing the error.

Please help me to solve this @shridarpatil

@shridarpatil
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shridarpatil commented Nov 22, 2022

You phone ID is none, you have to enter phone ID and business ID. I guess you missed it. Can you check your whats app settings?

@chandrubiradar
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chandrubiradar commented Nov 22, 2022 via email

@shridarpatil
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You have to enter your phone ID

@chandrubiradar
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chandrubiradar commented Nov 22, 2022 via email

@chandrubiradar
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chandrubiradar commented Nov 23, 2022

I have added Phone ID and Business ID
Although its throwing an error.
Can you please look at below screenshot

Screenshot (687)

@shridarpatil
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This is something related to your credentials.

@chandrubiradar
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thanks
I will check

@shridarpatil
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Closing this as it is not related to the app. Feel free to open if the issue persists.

@chandrubiradar
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chandrubiradar commented Nov 28, 2022 via email

@chandrubiradar
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chandrubiradar commented Nov 29, 2022 via email

@shridarpatil
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What is the status of your template on Facebook dev?

@chandrubiradar
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chandrubiradar commented Nov 29, 2022 via email

@chandrubiradar
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chandrubiradar commented Nov 29, 2022 via email

@chandrubiradar
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chandrubiradar commented Dec 2, 2022 via email

@chandrubiradar chandrubiradar changed the title requests.exceptions.HTTPError: 401 Client Error: Unauthorized for url: https://graph.facebook.com/v15.0/None/message_templates Configuration is done as suggested. But WhatsApp messages are not received Dec 2, 2022
@chandrubiradar
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Any update on this @shridarpatil

@shridarpatil
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If you have setup developer account credentials then you need to register your number on Facebook dev to receive message

@chandrubiradar
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chandrubiradar commented Dec 6, 2022 via email

@chandrubiradar
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chandrubiradar commented Dec 7, 2022 via email

@shridarpatil
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can you add a screenshot of your whats notification and doctype from where you're triggering this?

@chandrubiradar
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chandrubiradar commented Dec 7, 2022 via email

@chandrubiradar
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Screenshot (727)
Screenshot (728)

Please check

@shridarpatil
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your mobile number should have country code. Can you add country code and try?

@chandrubiradar
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Screenshot (729)
Added country code in the mobile number.
Still didn't receive any message on WhatsApp

@chandrubiradar
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Created few more users with different WhatsApp numbers.
But no one is receiving WhatsApp notification.

@chandrubiradar
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chandrubiradar commented Dec 8, 2022 via email

@dineshpanchal93
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dineshpanchal93 commented Jan 7, 2023

@chandrubiradar I still have the same issue not receiving notification sent via Whats-app Notification

Any update ?

shridarpatil pushed a commit that referenced this issue Mar 7, 2024
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3 participants