[SOLVED] Error Backup failed because The dump process failed with exitcode 2

[micuim123]

Debug mode

• I have enabled debug mode
• I have read checked the Common Issues page

Describe the bug

Hello everyone, I don't have experience with mySQL but I am using Snipe IT for inventory. Does anyone know the fix for this? Considering I don't have experience with MySQL but I am able to read and follow instructions.

Lately, I am trying to backup the database using the Snipe IT GUI and I get this message:

Error Backup failed because The dump process failed with exitcode 2 : Misuse of shell builtins : mysqldump: Couldn't execute 'FLUSH TABLES': Access denied; you need (at least one of) the RELOAD or FLUSH_TABLES privilege(s) for this operation (1227) . #0 /var/www/snipeit/vendor/spatie/db-dumper/src/DbDumper.php(263): Spatie\DbDumper\Exceptions\DumpFailed::processDidNotEndSuccessfully() #1 /var/www/snipeit/vendor/spatie/db-dumper/src/Databases/MySql.php(203): Spatie\DbDumper\DbDumper->checkIfDumpWasSuccessFul() #2 /var/www/snipeit/vendor/spatie/laravel-backup/src/Tasks/Backup/BackupJob.php(260): Spatie\DbDumper\Databases\MySql->dumpToFile() #3 [internal function]: Spatie\Backup\Tasks\Backup\BackupJob->Spatie\Backup\Tasks\Backup{closure}() #4 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Collections/Collection.php(695): array_map() #5 /var/www/snipeit/vendor/spatie/laravel-backup/src/Tasks/Backup/BackupJob.php(263): Illuminate\Support\Collection->map() #6 /var/www/snipeit/vendor/spatie/laravel-backup/src/Tasks/Backup/BackupJob.php(171): Spatie\Backup\Tasks\Backup\BackupJob->dumpDatabases() #7 /var/www/snipeit/vendor/spatie/laravel-backup/src/Tasks/Backup/BackupJob.php(147): Spatie\Backup\Tasks\Backup\BackupJob->createBackupManifest() #8 /var/www/snipeit/vendor/spatie/laravel-backup/src/Commands/BackupCommand.php(56): Spatie\Backup\Tasks\Backup\BackupJob->run() #9 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Spatie\Backup\Commands\BackupCommand->handle() #10 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Container/Util.php(40): Illuminate\Container\BoundMethod::Illuminate\Container{closure}() #11 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\Container\Util::unwrapIfClosure() #12 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\Container\BoundMethod::callBoundMethod() #13 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Container/Container.php(653): Illuminate\Container\BoundMethod::call() #14 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Console/Command.php(136): Illuminate\Container\Container->call() #15 /var/www/snipeit/vendor/symfony/console/Command/Command.php(298): Illuminate\Console\Command->execute() #16 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Console/Command.php(121): Symfony\Component\Console\Command\Command->run() #17 /var/www/snipeit/vendor/spatie/laravel-backup/src/Commands/BaseCommand.php(16): Illuminate\Console\Command->run() #18 /var/www/snipeit/vendor/symfony/console/Application.php(1024): Spatie\Backup\Commands\BaseCommand->run() #19 /var/www/snipeit/vendor/symfony/console/Application.php(299): Symfony\Component\Console\Application->doRunCommand() #20 /var/www/snipeit/vendor/symfony/console/Application.php(171): Symfony\Component\Console\Application->doRun() #21 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Console/Application.php(94): Symfony\Component\Console\Application->run() #22 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Console/Application.php(186): Illuminate\Console\Application->run() #23 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(263): Illuminate\Console\Application->call() #24 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(261): Illuminate\Foundation\Console\Kernel->call() #25 /var/www/snipeit/app/Http/Controllers/SettingsController.php(1110): Illuminate\Support\Facades\Facade::__callStatic() #26 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): App\Http\Controllers\SettingsController->postBackups() #27 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\Routing\Controller->callAction() #28 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Route.php(262): Illuminate\Routing\ControllerDispatcher->dispatch() #29 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Route.php(205): Illuminate\Routing\Route->runController() #30 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(721): Illuminate\Routing\Route->run() #31 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\Routing\Router->Illuminate\Routing{closure}() #32 /var/www/snipeit/app/Http/Middleware/CheckPermissions.php(24): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #33 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckPermissions->handle() #34 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/AuthenticateSession.php(58): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #35 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Session\Middleware\AuthenticateSession->handle() #36 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(44): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #37 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Auth\Middleware\Authenticate->handle() #38 /var/www/snipeit/app/Http/Middleware/AssetCountForSidebar.php(55): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #39 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\AssetCountForSidebar->handle() #40 /var/www/snipeit/vendor/laravel/passport/src/Http/Middleware/CreateFreshApiToken.php(50): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #41 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Laravel\Passport\Http\Middleware\CreateFreshApiToken->handle() #42 /var/www/snipeit/app/Http/Middleware/CheckForTwoFactor.php(59): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #43 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForTwoFactor->handle() #44 /var/www/snipeit/app/Http/Middleware/CheckUserIsActivated.php(47): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #45 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckUserIsActivated->handle() #46 /var/www/snipeit/app/Http/Middleware/CheckLocale.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #47 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckLocale->handle() #48 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #49 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle() #50 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #51 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle() #52 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #53 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Cookie\Middleware\EncryptCookies->handle() #54 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #55 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(723): Illuminate\Pipeline\Pipeline->then() #56 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\Routing\Router->runRouteWithinStack() #57 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(662): Illuminate\Routing\Router->runRoute() #58 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(651): Illuminate\Routing\Router->dispatchToRoute() #59 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(167): Illuminate\Routing\Router->dispatch() #60 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http{closure}() #61 /var/www/snipeit/vendor/livewire/livewire/src/DisableBrowserCache.php(19): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #62 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Livewire\DisableBrowserCache->handle() #63 /var/www/snipeit/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(59): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #64 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Barryvdh\Debugbar\Middleware\InjectDebugbar->handle() #65 /var/www/snipeit/vendor/fruitcake/laravel-cors/src/HandleCors.php(38): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #66 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fruitcake\Cors\HandleCors->handle() #67 /var/www/snipeit/app/Http/Middleware/PreventBackHistory.php(23): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #68 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\PreventBackHistory->handle() #69 /var/www/snipeit/app/Http/Middleware/SecurityHeaders.php(26): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #70 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\SecurityHeaders->handle() #71 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #72 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle() #73 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\ConvertEmptyStringsToNull->handle() #74 /var/www/snipeit/app/Http/Middleware/CheckForDebug.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #75 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForDebug->handle() #76 /var/www/snipeit/app/Http/Middleware/CheckForSetup.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #77 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForSetup->handle() #78 /var/www/snipeit/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #79 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fideloper\Proxy\TrustProxies->handle() #80 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #81 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\View\Middleware\ShareErrorsFromSession->handle() #82 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #83 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\Session\Middleware\StartSession->handleStatefulRequest() #84 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Session\Middleware\StartSession->handle() #85 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #86 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\PreventRequestsDuringMaintenance->handle() #87 /var/www/snipeit/app/Http/Middleware/NoSessionStore.php(28): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #88 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\NoSessionStore->handle() #89 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #90 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(142): Illuminate\Pipeline\Pipeline->then() #91 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(111): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter() #92 /var/www/snipeit/public/index.php(52): Illuminate\Foundation\Http\Kernel->handle() #93 {main} Backup failed because: The dump process failed with exitcode 2 : Misuse of shell builtins : mysqldump: Couldn't execute 'FLUSH TABLES': Access denied; you need (at least one of) the RELOAD or FLUSH_TABLES privilege(s) for this operation (1227) .

Reproduction steps

1.Tried to flush privileges in mySQL
2.
3.
...

Expected behavior

Be able to backup the database

Screenshots

Snipe-IT Version

6.0.12

Operating System

Ubuntu 22.04

Web Server

mysql

PHP Version

8.1.7-1ubuntu3.2

Operating System

No response

Browser

No response

Version

No response

Device

No response

Operating System

No response

Browser

No response

Version

No response

Error messages

No response

Additional context

No response

[welcome]

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

[ccj9874]

Pretty sure this has to do with permissions errors, I had this a year ago too. Make sure that the permissions match what is in the documentation

[ivkusan]

Documentation doesn't mention the need for granting FLUSH TABLES privilege to snipeit user.

Backup failed because The dump process failed with exitcode 2 : Misuse of shell builtins : mysqldump: Couldn't execute 'FLUSH TABLES': Access denied; you need (at least one of) the RELOAD or FLUSH_TABLES privilege(s) for this operation (1227)

[micuim123]

Thank you everyone, I found the solution.

GRANT RELOAD ON . TO 'your_user'@'localhost';

Reference: #12566

GitHub

[SOLVED] Error Backup failed Misuse of shell builtins : mysqldump: Couldn't execute 'FLUSH TABLES': Access denied; you need (at least one of) the RELOAD privilege(s) for this operation (1227) . · snipe/snipe-it · Discussion #12566

Originally posted this on discord but sharing it here for future reference/better visibility to search engines: I appear to have misconfigured something when setting up or migrating my install. I w...