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xcvrd crash observed during boot #11707

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anamehra opened this issue Aug 11, 2022 · 4 comments · Fixed by sonic-net/sonic-platform-daemons#286
Closed

xcvrd crash observed during boot #11707

anamehra opened this issue Aug 11, 2022 · 4 comments · Fixed by sonic-net/sonic-platform-daemons#286
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@anamehra
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Description

During boot on Line cards, xcvrd crash is observed which cause the port optics init failure:

Aug 11 17:09:52.008708 sfd-vt2-lc0 INFO pmon#supervisord 2022-08-11 17:09:52,007 INFO success: xcvrd entered RUNNING state, process has stayed up for > than 10 seconds (startsecs)
Aug 11 17:09:56.747253 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd ERROR: execvpe(/usr/sbin/smartctl) failed
Aug 11 17:09:56.747582 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd : [2] No such file or directory
Aug 11 17:09:56.751125 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd ERROR: command '/usr/sbin/smartctl' failed
Aug 11 17:09:56.751354 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd : [116] Stale file handle
Aug 11 17:10:57.423570 sfd-vt2-lc0 NOTICE pmon#xcvrd[121]: CMIS: Starting...
Aug 11 17:10:57.526003 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd Process Process-1:
Aug 11 17:10:57.526805 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd Traceback (most recent call last):
Aug 11 17:10:57.526805 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd File "/usr/lib/python3.9/multiprocessing/process.py", line 315, in _bootstrap
Aug 11 17:10:57.526805 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd self.run()
Aug 11 17:10:57.527188 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd File "/usr/lib/python3.9/multiprocessing/process.py", line 108, in run
Aug 11 17:10:57.527204 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd self._target(*self._args, **self._kwargs)
Aug 11 17:10:57.527212 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd File "/usr/local/lib/python3.9/dist-packages/xcvrd/xcvrd.py", line 1268, in task_worker
Aug 11 17:10:57.527212 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd self.port_dict[lport]['admin_status'] = self.get_port_admin_status(lport)
Aug 11 17:10:57.527223 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd File "/usr/local/lib/python3.9/dist-packages/xcvrd/xcvrd.py", line 1226, in get_port_admin_status
Aug 11 17:10:57.527223 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd admin_status = dict(port_info)['admin_status']
Aug 11 17:10:57.527236 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd KeyError: 'admin_status'
Aug 11 17:10:57.527274 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd Starting
Aug 11 17:10:57.929726 sfd-vt2-lc0 INFO pmon#supervisord: xcvrd DBG _optics_init_once:OPTICS_INIT_ONCE: start one time optics lib initialization

Steps to reproduce the issue:

  1. Boot the image on Line cards.
  2. Check ps aux| grep xcvrd to make sure all 3 threads are running.
  3. Only 2 threads were running and syslog shows the crash

Describe the results you received:

Front panel ports failed to come oper up.

Describe the results you expected:

no xcvrd crash. port should come oper up

Output of show version:

sha1 used to build the image:
Azure/sonic-buildimage-msft@b6bfd6a

(paste your output here)

Output of show techsupport:

(paste your output here or download and attach the file here )

Additional information you deem important (e.g. issue happens only occasionally):

@anamehra
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anamehra commented Aug 11, 2022

@abdosi , @prsunny , FYI-

I used the following fix in xcvrd, line 1226, to resolve the issue:

1226c1226
<             admin_status = dict(port_info)['admin_status']
---
>             admin_status = dict(port_info).get('admin_status', 'down')

@yxieca
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yxieca commented Aug 17, 2022

@anamehra do you mind create a PR to address the issue since you already identified it? @vdahiya12 and/or @prgeor to review.

@yxieca yxieca added the Triaged this issue has been triaged label Aug 17, 2022
@prgeor
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prgeor commented Aug 23, 2022

Instead of fixing this crash in Xcvrd we should see why 'admin_status' field is missing in PORT table of CONFIG_DB. Xcvrd start running code only after Portconfigdone https://github.com/sonic-net/sonic-platform-daemons/blob/master/sonic-xcvrd/xcvrd/xcvrd.py#L1295

@anamehra
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Instead of fixing this crash in Xcvrd we should see why 'admin_status' field is missing in PORT table of CONFIG_DB. Xcvrd start running code only after Portconfigdone https://github.com/sonic-net/sonic-platform-daemons/blob/master/sonic-xcvrd/xcvrd/xcvrd.py#L1295

Hi Prince, what I observed from my debugging is that at the point of the crash, the data being used is from config db.
I observed that the Ethernet ports, which are not configured for far-end connectivity, the admin_state field is missing in the config. And that is what caused the crash. I think, if the field is missing, the admin_status is considered as "down" by default.

for example, the Ethernet31 is configured for a far-end, and has this field populated while Ethernet32, as was not being used, has this field missing.

    "Ethernet31": {
        "admin_status": "up",
        "alias": "Eth0/2/31",
        "asic_port_name": "Eth31-ASIC2",
        "description": "ARISTA32T3:Ethernet1",
        "fec": "rs",
        "index": "31",
        "lanes": "512,513,514,515",
        "mtu": "9100",
        "pfc_asym": "off",
        "role": "Ext",
        "speed": "100000",
        "tpid": "0x8100"
    },
    "Ethernet32": {
        "alias": "Eth0/2/32",
        "asic_port_name": "Eth32-ASIC2",
        "description": "Eth0/2/32",
        "fec": "rs",
        "index": "32",
        "lanes": "264,265,266,267",
        "mtu": "9100",
        "pfc_asym": "off",
        "role": "Ext",
        "speed": "100000",
        "tpid": "0x8100"
    },

@abdosi

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