[GitHub] Tweak PR and issue templates

.github/issue_template.md

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+<!--
+     If you are reporting a new issue, make sure that we do not have any duplicates
+     already open. You can ensure this by searching the issue list for this
+     repository. If there is a duplicate, please close your issue and add a comment
+     to the existing issue instead.
+
+     If you suspect your issue is a bug, please edit your issue description to
+     include the BUG REPORT INFORMATION shown below. If you fail to provide this
+     information within 7 days, we cannot debug your issue and will close it. We
+     will, however, reopen it if you later provide the information.
+
+     For more information about reporting issues, see
+     https://github.com/Azure/SONiC/wiki#report-issues
+
+     ---------------------------------------------------
+     GENERAL SUPPORT INFORMATION
+     ---------------------------------------------------
+
+     The GitHub issue tracker is for bug reports and feature requests.
+     General support can be found at the following locations:
+
+     - SONiC Support Forums - https://groups.google.com/forum/#!forum/sonicproject
+
+     ---------------------------------------------------
+     BUG REPORT INFORMATION
+     ---------------------------------------------------
+     Use the commands below to provide key information from your environment:
+     You do NOT have to include this information if this is a FEATURE REQUEST
+-->
+
+#### Description
+
+<!--
+     Briefly describe the problem you are having in a few paragraphs.
+-->
+
+#### Steps to reproduce the issue:
+1.
+2.
+3.
+
+#### Describe the results you received:
+
+
+#### Describe the results you expected:
+
+
+#### Output of `show version`:
+
+```
+(paste your output here)
+```
+
+#### Additional information you deem important (e.g. issue happens only occasionally):
+
+<!--
+     Also attach debug file produced by `sudo generate_dump`
+-->

.github/pull_request_template.md

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+<!--
+     Please make sure you've read and understood our contributing guidelines:
+     https://github.com/Azure/SONiC/blob/gh-pages/CONTRIBUTING.md
+
+     ** Make sure all your commits include a signature generated with `git commit -s` **
+
+     If this is a bug fix, make sure your description includes "fixes #xxxx", or
+     "closes #xxxx" or "resolves #xxxx"
+
+     Please provide the following information:
+-->
+
+#### Why I did it
+
+#### How I did it
+
+#### How to verify it
+
+#### Which release branch to backport (provide reason below if selected)
+
+<!--
+- Note we only backport fixes to a release branch, *not* features!
+- Please also provide a reason for the backporting below.
+- e.g.
+- [x] 202006
+-->
+
+- [ ] 201811
+- [ ] 201911
+- [ ] 202006
+- [ ] 202012
+
+#### Description for the changelog
+<!--
+Write a short (one line) summary that describes the changes in this
+pull request for inclusion in the changelog:
+-->
+
+
+#### A picture of a cute animal (not mandatory but encouraged)
+