Create a dashboard in Power BI to visualize relevant KPIs and metrics that will help the call center manager understand trends.
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Updated
Sep 7, 2024
Create a dashboard in Power BI to visualize relevant KPIs and metrics that will help the call center manager understand trends.
Customer Experience Analysis
This repository contains my collection of Power BI reports, dashboards, and data analysis projects. Each report provides insights into various datasets. These reports showcase the use of Power BI’s data visualization and modeling capabilities to drive data-driven decisions.
This project analyzes and reports key metrics and insights from a call center performance dashboard. The dashboard provides a comprehensive view of call center operations, including response times, satisfaction scores, call volumes, agent performance, and topic distribution.
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