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Update iXsystemsSupportContact.md #2779

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May 21, 2024
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Update iXsystemsSupportContact.md #2779

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Update iXsystemsSupportContact.md
DjP-iX May 21, 2024
e167fa6
Merge branch 'master' into PD-1178-replace-gold-support-number-on-sup…
tonyriv3 May 21, 2024
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13 changes: 4 additions & 9 deletions static/includes/iXsystemsSupportContact.md
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Expand Up @@ -4,23 +4,18 @@ Customers who purchase iXsystems hardware or that want additional support must h

<table class="truetable">
<tr>
<th><b>Contact Method</b></th>
<th><b>Contact Options</b></th>
<th colspan="2"><b>iXsystems Customer Support</b></th>
</tr>
<tr>
<td>Web</td>
<td>Support Portal</td>
<td><a href="https://support.ixsystems.com" target="_blank">https://support.ixsystems.com</a></td>
</tr>
<tr>
<td>Email</td>
<td><a href="mailto:support@ixsystems.com">support@ixsystems.com</a></td>
</tr>
<tr>
<td>Telephone</td>
<td>Monday - Friday, 6:00AM to 6:00PM Pacific Standard Time:<br><br>US-only toll-free: 1-855-473-7449 option 2<br>Local and international: 1-408-943-4100 option 2<br></td>
</tr>
<tr>
<td>Telephone</td>
<td>After Hours (24x7 Gold Level Support only):<br><br>US-only toll-free: 1-855-499-5131<br>International: 1-408-878-3140 (international calling<br>rates apply)<br></td>
<td>Telephone and Other Resources</td>
<td><a href="https://www.ixsystems.com/support/" target="_blank">https://www.ixsystems.com/support/</a></td>
</tr>
</table>
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