[IMP] helpdesk_ticket_type_team

helpdesk_ticket_type_team/README.rst

@@ -1,35 +1,32 @@
-**This file is going to be generated by oca-gen-addon-readme.**
+.. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
 
-*Manual changes will be overwritten.*
+========
+Overview
+========
 
-Please provide content in the ``readme`` directory:
+This module restricts the visibility of helpdesk ticket types based on the teams assigned to them.
 
-* **DESCRIPTION.rst** (required)
-* INSTALL.rst (optional)
-* CONFIGURE.rst (optional)
-* **USAGE.rst** (optional, highly recommended)
-* DEVELOP.rst (optional)
-* ROADMAP.rst (optional)
-* HISTORY.rst (optional, recommended)
-* **CONTRIBUTORS.rst** (optional, highly recommended)
-* CREDITS.rst (optional)
+Every ticket type can only have a single team assigned to it.
 
-Content of this README will also be drawn from the addon manifest,
-from keys such as name, authors, maintainers, development_status,
-and license.
+Configuration
+=============
 
-A good, one sentence summary in the manifest is also highly recommended.
+* Go to Helpdesk/Configuration/Types to assign a team to the ticket types
+* Alternatively, you can go Helpdesk/Configuration/Teams, and inside the form view you can assign the ticket types to the team
 
+Usage
+=====
 
-Automatic changelog generation
-~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+* Assign ticket types to teams
+* When creating a new ticket, only the assigned ticket types will be visible when selecting the team
 
-`HISTORY.rst` can be auto generated using `towncrier <https://pypi.org/project/towncrier>`_.
+Credits
+=======
 
-Just put towncrier compatible changelog fragments into `readme/newsfragments`
-and the changelog file will be automatically generated and updated when a new fragment is added.
+Contributors
+------------
 
-Please refer to `towncrier` documentation to know more.
-
-NOTE: the changelog will be automatically generated when using `/ocabot merge $option`.
-If you need to run it manually, refer to `OCA/maintainer-tools README <https://github.com/OCA/maintainer-tools>`_.
+Samuel Macias <smacias@opensourceintegrators.com>
+Maxime Chambreuil <mchambreuil@opensourceintegrators.com>

helpdesk_ticket_type_team/models/helpdesk_ticket.py

@@ -7,20 +7,9 @@ class HelpdeskTicket(models.Model):
     _inherit = "helpdesk.ticket"
 
     @api.onchange("team_id")
-    def _onchange_ticket_type_id(self):
+    def _onchange_team_id(self):
         self.ticket_type_id = False
         if not self.team_id or not self.team_id.ticket_type_ids:
             return {"domain": {"ticket_type_id": [("team_id", "=", False)]}}
         else:
-            ticket_types = self.env["helpdesk.ticket.type"].search(
-                [("team_id", "=", self.team_id.id)]
-            )
-            if len(ticket_types) == 1:
-                self.ticket_type_id = ticket_types[0].id
-                return {
-                    "domain": {"ticket_type_id": [("team_id", "=", self.team_id.id)]}
-                }
-            elif len(ticket_types) > 1:
-                return {
-                    "domain": {"ticket_type_id": [("team_id", "=", self.team_id.id)]}
-                }
+            return {"domain": {"ticket_type_id": [("team_id", "=", self.team_id.id)]}}