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Wellington Wallace edited this page Sep 27, 2018 · 60 revisions

When reporting bugs provide the following information if possible

Basic Logs

  1. Distribution and Desktop Environment.
  2. How you installed PulseEffects (Flatpak or native package).
  3. Messages printed by PulseEffects when executed from command line in debug mode G_MESSAGES_DEBUG=pulseeffects pulseeffects.
  4. The output of the command pactl list short.
  5. The output of the command pacmd list-sinks.
  6. The output of the command pacmd list-sink-inputs.
  7. The output of the command pacmd list-sources.
  8. The output of the command pacmd list-source-outputs.
  9. Screenshots of Pavucontrol tabs.
  10. PulseEffects settings. You can save them to a file using the command dconf dump /com/github/wwmm/pulseeffects/ > pesettings.txt

Sometimes the log messages can be long and a simple copy and paste in the comment will force everybody to scroll a lot in the browser. In order to avoid this I suggest that you attach the logs in a txt file or use the following tags when pasting the log in he comment:

<details>
<summary> Short title </summary>

` ``` `
put the logs here
` ``` `

</details>

This is how they will look like in the comment:

Short title put the logs here

Advanced Logs

It is not always that we need this information. Consider it a last resort in case none of the basic information helps to solve the problem.

  1. Increase the number of lines your terminal is able to show
  2. Execute pacmd in a terminal
  3. Now you are inside pacmd command line. Execute set-log-level 4
  4. Close Pavucontrol if it is open
  5. In another terminal execute sudo journalctl -fb | grep -i pulse
  6. Start PulseEffects and do what is necessary for the problems to happen. You should see lots of lines whenever an audio related action like volume changes is done
  7. Save the lines printed by journaltcl to a file
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