Merge pull request #292 from zendesk/kcasas/tickets-with-attachments

Creation of tickets with attachment on readme and sample
zendesk · Nov 17, 2016 · c9cf285 · c9cf285
2 parents 5b61a38 + 314d217
commit c9cf285
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diff --git a/README.md b/README.md
@@ -102,6 +102,19 @@ $attachment = $client->attachments()->upload([
 ]);
 ```
 
+Attaching files to comments
+
+``` php
+$ticket = $client->tickets()->create([          
+    'subject' => 'The quick brown fox jumps over the lazy dog',      
+    'comment' => [                              
+        'body' => 'Lorem ipsum dolor sit amet, consectetur adipisicing elit, ' .
+                  'sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.' 
+        'uploads'   => [$attachment->upload->token]                 
+    ]                                           
+]);
+```
+
 ### Side-loading
 
 Side-loading allows you to retrieve related records as part of a single request. See [the documentation] for more information. (https://developer.zendesk.com/rest_api/docs/core/side_loading).

diff --git a/index.php b/index.php
@@ -38,6 +38,7 @@
             <strong>Tickets</strong>
             <ul>
               <li><a href="samples/tickets/qcreateTicket.php">Create a new ticket.</a></li>
+              <li><a href="samples/tickets/createTicketWithAttachment.php">Create a new ticket with attachment.</a></li>
               <li><a href="samples/tickets/createTicket.php">Create a new ticket with the requester's email address, if the requester's identity doesn't exist.</a></li>
               <div class="clearfix">&nbsp;</div>
 

diff --git a/samples/tickets/createTicketWithAttachment.php b/samples/tickets/createTicketWithAttachment.php
@@ -0,0 +1,49 @@
+<?php
+include("../../vendor/autoload.php");
+
+use Zendesk\API\HttpClient as ZendeskAPI;
+
+/**
+ * Replace the following with your own.
+ */
+
+$subdomain  = "subdomain";
+$username   = "email@example.com";
+$token      = "6wiIBWbGkBMo1mRDMuVwkw1EPsNkeUj95PIz2akv";
+$attachment = getcwd().'/sample.jpg';
+
+$client = new ZendeskAPI($subdomain);
+$client->setAuth('basic', ['username' => $username, 'token' => $token]);
+
+try {
+    // Upload file
+    $attachment = $client->attachments()->upload([
+        'file' => $attachment,
+        'type' => 'image/jpg',
+        'name' => 'sample.jpg'
+    ]);
+
+    // Create a new ticket with attachment
+    $newTicket = $client->tickets()->create(array(
+        'type' => 'problem',
+        'tags'  => array('demo', 'testing', 'api', 'zendesk'),
+        'subject'  => 'The quick brown fox jumps over the lazy dog',
+        'comment'  => array(
+            'body' => 'Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.',
+            'uploads' => [$attachment->upload->token]
+        ),
+        'requester' => array(
+            'locale_id' => '1',
+            'name' => 'Example User',
+            'email' => 'customer@example.com',
+        ),
+        'priority' => 'normal',
+    ));
+
+    // Show result
+    echo "<pre>";
+    print_r($newTicket);
+    echo "</pre>";
+} catch (\Zendesk\API\Exceptions\ApiResponseException $e) {
+    echo 'Please check your credentials. Make sure to change the $subdomain, $username, and $token variables in this file.';
+}