chore(contact-center): migrate code from googleapis/nodejs-contact-ce…

…nter-insights (#2817) - feat: initial generation of templated files - feat: add initial samples (#2) - chore(deps): update dependency mocha to v9 (#3) - chore: release 1.0.0 (#1) - chore: release 1.0.1 (#12) - chore: release 1.0.2 (#18) - chore: release 1.1.0 (#21) - chore: release 1.2.0 (#26) - chore: release 1.2.1 (#29) - chore: release 1.3.0 (#36) - chore: release 1.4.0 (#40) - samples: get operation (#52) - samples: create conversation, create analysis, export data to BigQuery (#34) - samples: enable pubsub notifications (#48) - samples: modify TTL in create conversation with TTL sample (#57) - samples: create topic model (#49) - chore: release 1.5.0 (#58) - samples: set project-level TTL (#51) - samples: create custom highlights (#53) - chore: release 1.6.0 (#65) - chore: release 1.7.0 (#69) - chore: release 1.8.0 (#75) - chore: release 1.9.0 (#81) - chore(main): release 1.11.0 (#107) - build: add retries for flaky test (#109) - build!: update library to use Node 12 (#122) - chore(main): release 2.0.0 (#124) - fix(deps): update dependency @google-cloud/bigquery to v6 (#127) - fix(deps): update dependency @google-cloud/pubsub to v3 (#126) - chore(main): release 2.0.1 (#129) - chore(main): release 2.1.0 (#134) - chore(main): release 2.1.1 (#139) - chore(deps): update dependency uuid to v9 (#142)
GoogleCloudPlatform · Nov 9, 2022 · bef7132 · bef7132
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diff --git a/.github/workflows/contact-center-insights.yaml b/.github/workflows/contact-center-insights.yaml
@@ -0,0 +1,67 @@
+name: contact-center-insights
+on:
+  push:
+    branches:
+    - main
+    paths:
+    - 'contact-center-insights/**'
+  pull_request:
+    paths:
+    - 'contact-center-insights/**'
+  pull_request_target:
+    types: [labeled]
+  schedule:
+  - cron:  '0 0 * * 0'
+jobs:
+  test:
+    if: ${{ github.event.action != 'labeled' || github.event.label.name == 'actions:force-run' }}
+    runs-on: ubuntu-latest
+    timeout-minutes: 60
+    permissions:
+      contents: 'write'
+      pull-requests: 'write'
+      id-token: 'write'
+    steps:
+    - uses: actions/checkout@v3.1.0
+      with:
+        ref: ${{github.event.pull_request.head.ref}}
+        repository: ${{github.event.pull_request.head.repo.full_name}}
+    - uses: 'google-github-actions/auth@v0.8.3'
+      with:
+        workload_identity_provider: 'projects/1046198160504/locations/global/workloadIdentityPools/github-actions-pool/providers/github-actions-provider'
+        service_account: 'kokoro-system-test@long-door-651.iam.gserviceaccount.com'
+        create_credentials_file: 'true'
+        access_token_lifetime: 600s
+    - uses: actions/setup-node@v3.5.1
+      with:
+        node-version: 16
+    - run: npm install
+      working-directory: contact-center-insights
+    - run: npm test
+      working-directory: contact-center-insights
+      env:
+        MOCHA_REPORTER_SUITENAME: contact_center_insights
+        MOCHA_REPORTER_OUTPUT: contact_center_insights_sponge_log.xml
+        MOCHA_REPORTER: xunit
+    - if: ${{ github.event.action == 'labeled' && github.event.label.name == 'actions:force-run' }}
+      uses: actions/github-script@v6
+      with:
+        github-token: ${{ secrets.GITHUB_TOKEN }}
+        script: |
+          try {
+            await github.rest.issues.removeLabel({
+              name: 'actions:force-run',
+              owner: 'GoogleCloudPlatform',
+              repo: 'nodejs-docs-samples',
+              issue_number: context.payload.pull_request.number
+            });
+          } catch (e) {
+            if (!e.message.includes('Label does not exist')) {
+              throw e;
+            }
+          }
+    - if: ${{ github.event_name == 'schedule'}}
+      run: |
+        curl https://github.com/googleapis/repo-automation-bots/releases/download/flakybot-1.1.0/flakybot -o flakybot -s -L
+        chmod +x ./flakybot
+        ./flakybot --repo GoogleCloudPlatform/nodejs-docs-samples --commit_hash ${{github.sha}} --build_url https://github.com/${{github.repository}}/actions/runs/${{github.run_id}}
diff --git a/.github/workflows/workflows.json b/.github/workflows/workflows.json
@@ -46,5 +46,6 @@
   "datacatalog/cloud-client",
   "datacatalog/quickstart",
   "datastore/functions",
-  "talent"
+  "talent",
+  "contact-center-insights"
 ]
diff --git a/CODEOWNERS b/CODEOWNERS
@@ -35,3 +35,6 @@ composer @leahecole @sofisl @GoogleCloudPlatform/nodejs-samples-reviewers
 healthcare @noerog @GoogleCloudPlatform/nodejs-samples-reviewers
 monitoring/opencensus @GoogleCloudPlatform/nodejs-samples-reviewers
 
+# Data & AI
+contact-center-insights @GoogleCloudPlatform/dee-data-ai @GoogleCloudPlatform/nodejs-samples-reviewers
+talent @GoogleCloudPlatform/dee-data-ai @GoogleCloudPlatform/nodejs-samples-reviewers
diff --git a/contact-center-insights/createAnalysis.js b/contact-center-insights/createAnalysis.js
@@ -0,0 +1,50 @@
+// Copyright 2021 Google LLC
+//
+// Licensed under the Apache License, Version 2.0 (the "License");
+// you may not use this file except in compliance with the License.
+// You may obtain a copy of the License at
+//
+//     https://www.apache.org/licenses/LICENSE-2.0
+//
+// Unless required by applicable law or agreed to in writing, software
+// distributed under the License is distributed on an "AS IS" BASIS,
+// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+// See the License for the specific language governing permissions and
+// limitations under the License.
+//
+
+'use strict';
+
+function main(conversationName) {
+  // [START contactcenterinsights_create_analysis]
+  /**
+   * TODO(developer): Uncomment this variable before running the sample.
+   */
+  // const conversationName = 'projects/my_project_id/locations/us-central1/conversations/my_conversation_id';
+
+  // Imports the Contact Center Insights client.
+  const {
+    ContactCenterInsightsClient,
+  } = require('@google-cloud/contact-center-insights');
+
+  // Instantiates a client.
+  const client = new ContactCenterInsightsClient();
+
+  async function createAnalysis() {
+    const [operation] = await client.createAnalysis({
+      parent: conversationName,
+    });
+
+    // Wait for the operation to complete.
+    const [analysis] = await operation.promise();
+    console.info(`Created ${analysis.name}`);
+  }
+  createAnalysis();
+  // [END contactcenterinsights_create_analysis]
+}
+
+process.on('unhandledRejection', err => {
+  console.error(err.message);
+  process.exitCode = 1;
+});
+main(...process.argv.slice(2));
diff --git a/contact-center-insights/createConversation.js b/contact-center-insights/createConversation.js
@@ -0,0 +1,62 @@
+// Copyright 2021 Google LLC
+//
+// Licensed under the Apache License, Version 2.0 (the "License");
+// you may not use this file except in compliance with the License.
+// You may obtain a copy of the License at
+//
+//     https://www.apache.org/licenses/LICENSE-2.0
+//
+// Unless required by applicable law or agreed to in writing, software
+// distributed under the License is distributed on an "AS IS" BASIS,
+// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+// See the License for the specific language governing permissions and
+// limitations under the License.
+//
+
+'use strict';
+
+function main(
+  projectId,
+  transcriptUri = 'gs://cloud-samples-data/ccai/chat_sample.json',
+  audioUri = 'gs://cloud-samples-data/ccai/voice_6912.txt'
+) {
+  // [START contactcenterinsights_create_conversation]
+  /**
+   * TODO(developer): Uncomment these variables before running the sample.
+   */
+  // const projectId = 'my_project_id';
+  // const transcriptUri = 'gs://cloud-samples-data/ccai/chat_sample.json';
+  // const audioUri = 'gs://cloud-samples-data/ccai/voice_6912.txt';
+
+  // Imports the Contact Center Insights client.
+  const {
+    ContactCenterInsightsClient,
+  } = require('@google-cloud/contact-center-insights');
+
+  // Instantiates a client.
+  const client = new ContactCenterInsightsClient();
+
+  async function createConversation() {
+    const [conversation] = await client.createConversation({
+      parent: client.locationPath(projectId, 'us-central1'),
+      conversation: {
+        dataSource: {
+          gcsSource: {
+            transcriptUri: transcriptUri,
+            audioUri: audioUri,
+          },
+        },
+        medium: 'CHAT',
+      },
+    });
+    console.info(`Created ${conversation.name}`);
+  }
+  createConversation();
+  // [END contactcenterinsights_create_conversation]
+}
+
+process.on('unhandledRejection', err => {
+  console.error(err.message);
+  process.exitCode = 1;
+});
+main(...process.argv.slice(2));
diff --git a/contact-center-insights/createConversationWithTtl.js b/contact-center-insights/createConversationWithTtl.js
@@ -0,0 +1,65 @@
+// Copyright 2021 Google LLC
+//
+// Licensed under the Apache License, Version 2.0 (the "License");
+// you may not use this file except in compliance with the License.
+// You may obtain a copy of the License at
+//
+//     https://www.apache.org/licenses/LICENSE-2.0
+//
+// Unless required by applicable law or agreed to in writing, software
+// distributed under the License is distributed on an "AS IS" BASIS,
+// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+// See the License for the specific language governing permissions and
+// limitations under the License.
+//
+
+'use strict';
+
+function main(
+  projectId,
+  transcriptUri = 'gs://cloud-samples-data/ccai/chat_sample.json',
+  audioUri = 'gs://cloud-samples-data/ccai/voice_6912.txt'
+) {
+  // [START contactcenterinsights_create_conversation_with_ttl]
+  /**
+   * TODO(developer): Uncomment these variables before running the sample.
+   */
+  // const projectId = 'my_project_id';
+  // const transcriptUri = 'gs://cloud-samples-data/ccai/chat_sample.json';
+  // const audioUri = 'gs://cloud-samples-data/ccai/voice_6912.txt';
+
+  // Imports the Contact Center Insights client.
+  const {
+    ContactCenterInsightsClient,
+  } = require('@google-cloud/contact-center-insights');
+
+  // Instantiates a client.
+  const client = new ContactCenterInsightsClient();
+
+  async function createConversationWithTtl() {
+    const [conversation] = await client.createConversation({
+      parent: client.locationPath(projectId, 'us-central1'),
+      conversation: {
+        dataSource: {
+          gcsSource: {
+            transcriptUri: transcriptUri,
+            audioUri: audioUri,
+          },
+        },
+        medium: 'CHAT',
+        ttl: {
+          seconds: 86400,
+        },
+      },
+    });
+    console.info(`Created ${conversation.name}`);
+  }
+  createConversationWithTtl();
+  // [END contactcenterinsights_create_conversation_with_ttl]
+}
+
+process.on('unhandledRejection', err => {
+  console.error(err.message);
+  process.exitCode = 1;
+});
+main(...process.argv.slice(2));
diff --git a/contact-center-insights/createIssueModel.js b/contact-center-insights/createIssueModel.js
@@ -0,0 +1,56 @@
+// Copyright 2021 Google LLC
+//
+// Licensed under the Apache License, Version 2.0 (the "License");
+// you may not use this file except in compliance with the License.
+// You may obtain a copy of the License at
+//
+//     https://www.apache.org/licenses/LICENSE-2.0
+//
+// Unless required by applicable law or agreed to in writing, software
+// distributed under the License is distributed on an "AS IS" BASIS,
+// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+// See the License for the specific language governing permissions and
+// limitations under the License.
+//
+
+'use strict';
+
+function main(projectId) {
+  // [START contactcenterinsights_create_issue_model]
+  /**
+   * TODO(developer): Uncomment this variable before running the sample.
+   */
+  // const projectId = 'my_project_id';
+
+  // Imports the Contact Center Insights client.
+  const {
+    ContactCenterInsightsClient,
+  } = require('@google-cloud/contact-center-insights');
+
+  // Instantiates a client.
+  const client = new ContactCenterInsightsClient();
+
+  async function createIssueModel() {
+    const [operation] = await client.createIssueModel({
+      parent: client.locationPath(projectId, 'us-central1'),
+      issueModel: {
+        displayName: 'my-model',
+        inputDataConfig: {
+          filter: 'medium="CHAT"',
+        },
+      },
+    });
+
+    // Wait for the operation to complete.
+    const [issueModel] = await operation.promise();
+    console.info(`Created ${issueModel.name}`);
+  }
+  createIssueModel();
+  // [END contactcenterinsights_create_issue_model]
+}
+
+process.on('unhandledRejection', err => {
+  console.error(err.message);
+  process.exitCode = 1;
+});
+main(...process.argv.slice(2));