Brave crashes when opening the autoplay settings #17808

pitsi · 2021-09-01T15:30:13Z

Description

As mentioned in the title, brave crashes and exits completely when clicking on the autoplay settings under brave://settings/content.

Steps to Reproduce

Go to settings > privacy and security > site and shield settings > additional permissions.
Click autoplay.
Watch brave crash.

Actual result:

Brave shouldn't crash and show the relevant submenu.

Expected result:

Brave crashes and has to be relaunched.

Reproduces how often:

Easily

Brave version (brave://version info)

Brave	1.29.76 Chromium: 93.0.4577.58 (Official Build) (64-bit)
Revision	c4410ece044414ea42fa4ba328d08195e818a99c-refs/branch-heads/4577@{#1076}
OS	Linux

Version/Channel Information:

Can you reproduce this issue with the current release? Yes
Can you reproduce this issue with the beta channel? No idea
Can you reproduce this issue with the nightly channel? No idea

Other Additional Information:

Does the issue resolve itself when disabling Brave Shields? Not related
Does the issue resolve itself when disabling Brave Rewards? Not related
Is the issue reproducible on the latest version of Chrome? Not reproducible because chrome lacks the autoplay as a setting in there.

Miscellaneous Information:

None.

The text was updated successfully, but these errors were encountered:

pitsi · 2021-09-01T16:50:34Z

Also confirmed on a w10 21h1 x64 installation of a friend.

Tonev · 2021-09-01T17:08:40Z

Confirmed the issue in all Stable, Beta, and Nightly.

Brave	1.29.76 Chromium: 93.0.4577.58 (Official Build) (64-bit)
Revision	c4410ece044414ea42fa4ba328d08195e818a99c-refs/branch-heads/4577@{#1076}
OS	Windows 7 Service Pack 1 (Build 7601)

Brave	1.30.57 Chromium: 93.0.4577.58 (Official Build) beta (64-bit)
Revision	c4410ece044414ea42fa4ba328d08195e818a99c-refs/branch-heads/4577@{#1076}
OS	Windows 7 Service Pack 1 (Build 7601)

Brave	1.31.10 Chromium: 93.0.4577.58 (Official Build) nightly (64-bit)
Revision	c4410ece044414ea42fa4ba328d08195e818a99c-refs/branch-heads/4577@{#1076}
OS	Windows 7 Service Pack 1 (Build 7601)

Crash ID's:

Stable -> dfa36d58-6a5b-4a10-ba0d-f5dc66e79b5b
Beta -> d9ef3351-8bac-4b9c-95fe-e4d26884edf1
Nightly -> a53a36d2-ae81-4e3c-b2b1-4528c969d283

onchov · 2021-09-03T11:08:58Z

Confirmed for:

Brave | 1.29.76 Chromium: 93.0.4577.58 (Official Build) (64-bit)
Revision | c4410ece044414ea42fa4ba328d08195e818a99c-refs/branch-heads/4577@{#1076}
OS | Linux

on 3 different Ubuntu-based machines.

Edit -- same issue in today's update build:

Brave | 1.29.77 Chromium: 93.0.4577.63 (Official Build) (64-bit)
Revision | ff5c0da2ec0adeaed5550e6c7e98417dac77d98a-refs/branch-heads/4577@{#1135}
OS | Linux

Tonev · 2021-09-03T17:09:58Z

This issue is present in the latest update. I had hopes the Chromium upgrade might resolve the issue.

Brave	1.29.77 Chromium: 93.0.4577.63 (Official Build) (64-bit)
Revision	ff5c0da2ec0adeaed5550e6c7e98417dac77d98a-refs/branch-heads/4577@{#1135}
OS	Windows 7 Service Pack 1 (Build 7601)

CC: @bsclifton @rebron @iefremov

Brave-Matt · 2021-09-03T20:09:25Z

+1 from Community: https://community.brave.com/t/brave-browser-crashes-when-trying-to-turn-off-autoplay-in-settings/279396/2

donbt09 · 2021-09-03T22:06:27Z

I can confirmed Brave crashes when trying to turn off autoplay in settings
I'm running the latest stable version 1.29.77 Chromium: 93.0.4577.63 (Official Build) (64-bit) on Windows 10 21H1

rebron · 2021-09-03T23:03:25Z

cc: @darkdh May need some help with this one.

pitsi · 2021-09-04T04:26:50Z

If it helps, this is what brave outputs to the terminal the moment it crashes
/usr/bin/brave-browser: line 48: 5252 Trace/breakpoint trap "$HERE/brave" "$@"
I also upgraded to 1.29.77.

mac-repo-001 · 2021-09-04T05:31:08Z

Confirmed on Windows 10 21H1 when trying to set Autoplay after first setup
Version 1.29.77 Chromium: 93.0.4577.63 (Official Build) (64-bit)

Brave-Matt · 2021-09-06T18:50:48Z

+1 from Community:
https://community.brave.com/t/brave-browser-crashes-when-trying-to-turn-off-autoplay-in-settings/279396/4?u=mattches

darylsonnier · 2021-09-08T23:38:07Z

Crash still happening in Brave Version 1.29.79 Chromium: 93.0.4577.63 (Official Build) (64-bit)
Windows 10 Pro 21H1, build 19043.1165/Windows Feature Experience Pack 120.2212.3530.0.

pitsi · 2021-09-09T03:52:06Z

It still crashes on 1.29.79, so why was this closed? Can anyone on beta/dev/nightly confirm it was fixed for them?

Brave	1.29.79 Chromium: 93.0.4577.63 (Official Build) (64-bit)
Revision	ff5c0da2ec0adeaed5550e6c7e98417dac77d98a-refs/branch-heads/4577@{#1135}
OS	Linux

yrliou · 2021-09-09T04:02:07Z

@pitsi @darylsonnier We close issues when they landed on nightly, uplifts to beta and release are created at brave/brave-core#10013 and brave/brave-core#10014, which is not yet landed. We'll update the issue milestone when it lands.

pitsi · 2021-09-09T04:24:32Z

Thank you for the clarification. However, on another issue I had opened a few months ago (#16251), the bug was closed when the change reached stable.

Tonev · 2021-09-09T04:48:29Z

Your other Github ticket was also closed on the same day the pull request was merged into Nightly. Github allows developers to use special words to link an issue to a pull request and close the issue once the pull request is merged, you can take a look over here - https://docs.github.com/en/issues/tracking-your-work-with-issues/linking-a-pull-request-to-an-issue.

iefremov · 2021-09-09T10:52:43Z

does anyone have crash ids (aka Uploaded Crash Report ID: on brave://crashes) or backtrace URLs? I'd like to link dumps in backtrace to this issue @darkdh @Brave-Matt

darylsonnier · 2021-09-09T12:02:41Z

@iefremov, I can provide more if you'd like, but these are the three most recent crash IDs.

00e9067a-074c-4534-9b64-421f749a29fc

379eed82-3669-4e79-b4a7-ddf5feac7df9

8651aaf6-35a2-466f-a0fe-ec4e479cedd3

edit I'm pretty sure that all of the crashes I've had in this browser have been on autoplay. I cannot recall it crashing at any other time.

Tonev · 2021-09-09T14:20:40Z

@iefremov

I provided some crash ID's earlier, believe I even sent via brave://crashes.

#17808 (comment)

iefremov · 2021-09-09T14:37:30Z

Thanks a lot @darylsonnier @Tonev , that helped!

GeetaSarvadnya · 2021-09-13T11:01:19Z

Verification passed on

Brave | 1.29.80 Chromium: 93.0.4577.63 (Official Build) (64-bit)
-- | --
Revision | ff5c0da2ec0adeaed5550e6c7e98417dac77d98a-refs/branch-heads/4577@{#1135}
OS | Windows 10 OS Version 2009 (Build 19043.1165)

Verified the STR from the description
Reproduced the issue in the version 1.29.79
Verified in both clean and upgraded profile and confirmed that the issue is fixed and working fine in 1.29.80

Verification passed on

Brave	1.29.80 Chromium: 93.0.4577.63 (Official Build) (64-bit)
Revision	ff5c0da2ec0adeaed5550e6c7e98417dac77d98a-refs/branch-heads/4577@{#1135}
OS	Ubuntu 18.04 LTS

Verified the STR from the description. No crash.
Verified in both clean and upgraded profile and confirmed that the issue is fixed and working fine in 1.29.80

Verification PASSED on macOS 11.5.2 x64 using the following build:

Brave | 1.29.80 Chromium: 93.0.4577.63 (Official Build) (x86_64)
--- | ---
Revision | ff5c0da2ec0adeaed5550e6c7e98417dac77d98a-refs/branch-heads/4577@{#1135}
OS | macOS Version 11.5.2 (Build 20G95)

Autoplay Test Cases

`Crash`

opened brave://settings/content/autoplay and ensured that Brave didn't crash (waiting ~30s as well)

`Site details`

Ethereum request

`Crash`

enabled native ethereum wallet via brave://flags/#native-brave-wallet and restarted brave
opened brave://settings/content/ethereum and ensured that Brave didn't crash (waiting ~30s as well)

`Site details`

`Example Disabled`	`Example Enabled`

Tonev · 2021-09-15T14:15:08Z

@kjozwiak

Please take a look when possible.

https://community.brave.com/t/browser-crashes-when-opening-autoplay-setting/279706/4?u=rethanis

pitsi added the OS/Desktop label Sep 1, 2021

rebron added crash priority/P2 A bad problem. We might uplift this to the next planned release. labels Sep 3, 2021

darkdh self-assigned this Sep 7, 2021

darkdh mentioned this issue Sep 8, 2021

Fix Brave content settings page crash brave/brave-core#9997

Merged

24 tasks

darkdh added QA/Test-Plan-Specified QA/Yes release-notes/include labels Sep 8, 2021

darkdh closed this as completed in brave/brave-core#9997 Sep 8, 2021

darkdh added this to the 1.31.x - Nightly milestone Sep 8, 2021

This was referenced Sep 8, 2021

Fix Brave content settings page crash (uplift to 1.30.x) brave/brave-core#10013

Merged

Fix Brave content settings page crash (uplift to 1.29.x) brave/brave-core#10014

Merged

kjozwiak removed this from the 1.31.x - Nightly milestone Sep 9, 2021

kjozwiak added this to the 1.29.x - Release #5 milestone Sep 9, 2021

kjozwiak added the QA/Test-All-Platforms label Sep 13, 2021

kjozwiak mentioned this issue Sep 13, 2021

Release notes for 1.29.x - Release #5 #18046

Closed

GeetaSarvadnya added the QA Pass-Win64 label Sep 13, 2021

btlechowski added the QA Pass-Linux label Sep 13, 2021

kjozwiak added the QA Pass-macOS label Sep 13, 2021

kjozwiak mentioned this issue Sep 16, 2021

Manual test run on Win x64 for 1.31.x - Nightly (Checking C94) #18084

Closed

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

Brave crashes when opening the autoplay settings #17808

Brave crashes when opening the autoplay settings #17808

pitsi commented Sep 1, 2021

pitsi commented Sep 1, 2021

Tonev commented Sep 1, 2021

onchov commented Sep 3, 2021 •

edited

Loading

Tonev commented Sep 3, 2021

Brave-Matt commented Sep 3, 2021

donbt09 commented Sep 3, 2021

rebron commented Sep 3, 2021

pitsi commented Sep 4, 2021

mac-repo-001 commented Sep 4, 2021

Brave-Matt commented Sep 6, 2021

darylsonnier commented Sep 8, 2021

pitsi commented Sep 9, 2021

yrliou commented Sep 9, 2021 •

edited

Loading

pitsi commented Sep 9, 2021

Tonev commented Sep 9, 2021

iefremov commented Sep 9, 2021

darylsonnier commented Sep 9, 2021 •

edited

Loading

Tonev commented Sep 9, 2021

iefremov commented Sep 9, 2021

GeetaSarvadnya commented Sep 13, 2021 •

edited by kjozwiak

Loading

Tonev commented Sep 15, 2021 •

edited

Loading

Brave crashes when opening the autoplay settings #17808

Brave crashes when opening the autoplay settings #17808

Comments

pitsi commented Sep 1, 2021

Description

Steps to Reproduce

Actual result:

Expected result:

Reproduces how often:

Brave version (brave://version info)

Version/Channel Information:

Other Additional Information:

Miscellaneous Information:

pitsi commented Sep 1, 2021

Tonev commented Sep 1, 2021

onchov commented Sep 3, 2021 • edited Loading

Tonev commented Sep 3, 2021

Brave-Matt commented Sep 3, 2021

donbt09 commented Sep 3, 2021

rebron commented Sep 3, 2021

pitsi commented Sep 4, 2021

mac-repo-001 commented Sep 4, 2021

Brave-Matt commented Sep 6, 2021

darylsonnier commented Sep 8, 2021

pitsi commented Sep 9, 2021

yrliou commented Sep 9, 2021 • edited Loading

pitsi commented Sep 9, 2021

Tonev commented Sep 9, 2021

iefremov commented Sep 9, 2021

darylsonnier commented Sep 9, 2021 • edited Loading

Tonev commented Sep 9, 2021

iefremov commented Sep 9, 2021

GeetaSarvadnya commented Sep 13, 2021 • edited by kjozwiak Loading

Autoplay Test Cases

Crash

Site details

Ethereum request

Crash

Site details

Tonev commented Sep 15, 2021 • edited Loading

onchov commented Sep 3, 2021 •

edited

Loading

yrliou commented Sep 9, 2021 •

edited

Loading

darylsonnier commented Sep 9, 2021 •

edited

Loading

GeetaSarvadnya commented Sep 13, 2021 •

edited by kjozwiak

Loading

`Crash`

`Site details`

`Crash`

`Site details`

Tonev commented Sep 15, 2021 •

edited

Loading