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NVDA2022.3.3 throws error for a split second when computer goes to sleep #14475

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cary-rowen opened this issue Dec 25, 2022 · 4 comments · Fixed by #14457
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NVDA2022.3.3 throws error for a split second when computer goes to sleep #14475

cary-rowen opened this issue Dec 25, 2022 · 4 comments · Fixed by #14457
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p5 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority triaged Has been triaged, issue is waiting for implementation.
Milestone
2023.1

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@cary-rowen
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cary-rowen commented Dec 25, 2022 •
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Steps to reproduce:

alt+f4 Click on the sleep option in the dialog.

Actual behavior:

At this point you will hear NVDA beeping as the error is logged.

Expected behavior:

There are no errors.

NVDA logs, crash dumps and other attachments:

log.txt

System configuration

NVDA installed/portable/running from source:

installed

NVDA version:

2022.3.3, 2022.4Beta4 and Alpha-27364,

Windows version:

Windows 10 22H2 (x64) build 19045.2364

Name and version of other software in use when reproducing the issue:

None

Other information about your system:

None

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their behaviors.

Yes

If NVDA add-ons are disabled, is your problem still occurring?

Yes

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

Yes
@cary-rowen cary-rowen changed the title NVDA throws error for a split second when computer goes to sleep NVDA2022.3.3 throws error for a split second when computer goes to sleep Dec 25, 2022
@Brian1Gaff

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@seanbudd seanbudd mentioned this issue Dec 27, 2022
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@seanbudd
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Thanks for reporting @cary-rowen, this is a known case. The error level log will be suppressed in #14457.

@cary-rowen
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@seanbudd
OK, feel free to close this issue.

@seanbudd
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We will keep it open to track the problem. Thank you for documenting this issue clearly, it will help reduce duplicates and improves the documentation of the PR to fix it.

@seanbudd seanbudd added p5 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority triaged Has been triaged, issue is waiting for implementation. labels Jan 3, 2023
seanbudd added a commit that referenced this issue Jan 4, 2023
@seanbudd
Lower log level when lock screen window is not found (#14457)
3c7dd8e 
Closes #14475
Follow up for #14416

Summary of the issue:
#14416 added a log message at exception level.
This log message is for when the relative z-order for an NVDAObject and the lock screen cannot be determined.
While a noisy exception here is useful for alpha/beta testing of this code, this log message is almost always triggered once when locking windows. This is because the lock screen may not exist while windows is in the process of locking.

Description of user facing changes
Lower log level
@nvaccessAuto nvaccessAuto modified the milestone: 2023.1 Jan 4, 2023
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Lower log level to debug warning for lock screen not found case nvaccess/nvda
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@seanbudd @nvaccessAuto @Brian1Gaff @cary-rowen