[FIX] Omnichannel endpoint inquiries.getOne returning only queued inquiries
#17132
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MarcosSpessatto
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sampaiodiego
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inquiries.getOne returning only queued inquiries
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…default-favorite-channels * 'develop' of github.com:RocketChat/Rocket.Chat: (304 commits) [FIX] Omnichannel endpoint `inquiries.getOne` returning only queued inquiries (#17132) Fix design review (#17133) Regression: Direct message creation by REST (#17109) Regression: Can't login with 2FA over REST API when 2FA via Email is enabled (#17128) Regression: Fix engagement dashboard urls, fixing Flowrouter imports (#17127) Regression: IE11 Support (#17125) [FIX] Federation delete room event not being dispatched (#16861) [FIX] Federation Event ROOM_ADD_USER not being dispatched (#16878) New Troubleshoot section for disabling features (#17114) Regression: Wrong size of Directory search/sort icons and Sort Channels menu not showing on production build (#17118) [NEW] Discussions: Inherit the public status of parent channel (#17070) Regression: fix fuselage import, remove directory css (#17116) [IMPROVE] Apps Engine: Reduce some stream calls and remove a find user from the app's status changes (#17115) Regression: Remove old and closed Omnichannel inquiries (#17113) [FIX] Member's list only filtering users already on screen (#17110) Single codebase announcement (#17081) [NEW] Directory page refactored, new user's bio field (#17043) [NEW] Sort List, View Mode and Group by revamp (#17103) Regression: Files were been deleted when deleting users as last members of private rooms (#17111) Regression: Block users was not possible for 1:1 DMs (#17105) ...
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sampaiodiego
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ggazzo
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…cketChat/Rocket.Chat into wrapper-call-meteor-methods-over-rest * 'wrapper-call-meteor-methods-over-rest' of github.com:RocketChat/Rocket.Chat: Fix login not authenticating the socket connection Add method name to the endpoints to track on metrics Wrap DDP calls on transport layer New metric to track oplog queue (#17142) [FIX] Option BYPASS_OPLOG_VALIDATION not working (#17143) [FIX] Omnichannel endpoint `inquiries.getOne` returning only queued inquiries (#17132)
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When an agent takes a new chat, the server was returning
nullto the client, which was bringing a very bad UX to the agent that had to refresh the page to be able to start chatting.This was happening because the endpoint that was returning the inquiry was filtering only inquiries with the
status = queued, but when the agent takes the inquiry its status changes totaken.