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Password page empty and crashes after sync #17605
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@dairefagan When you get a chance, can you go to brave://crashes send the report and paste the crash id here. |
Sure, here are two. The first occurred after I searched settings for passwords. On clicking passwords it froze without progressing the page, still displaying the Autofill menu. The other was when instead navigating to the passwords menu, which I was able to access, but it was empty and there the page froze and become unresponsive. a78c0700-eb58-d306-0000-000000000000 Just to clarify Brave itself has not crashed and closed, just the tab freezes. Sometimes the freeze happens before I can even see the empty passwords page: Other times I at least make it that far: Also, when duplicating just now I was once able to successfully display my passwords but this is the only time this has happened since installing on this new system, and closing Brave and trying again resulted in the same issue. Also I notice in sync intervals I have 2195 passwords, which is double the amount I know I have from manually exporting from my other system. I expect this is to do with syncing and importing when I tried to fix this issue, even though I removed the logins file before importing, and that I should reset these some how that this will not occur? |
@AlexeyBarabash could you please check those crash report ids? |
The crashes seems were done manually to generate a dump on freezing with url like
In both these dumps other threads are in wait state without extra symbols, so it is hard to say was that a deadlock and which parts were involved. I will try to reproduce that, thanks for the report. |
I could not reproduce the issue.
Two not good things happened:
So the process of adding lot of bookmarks through import or sync is time consuming and UI page And the question while crash had happened - is still opened.
The passwords file attached: |
should we close if there is nothing actionable? @jsecretan @AlexeyBarabash ? |
Closing as we can't do much when the page gets killed because unresponsive. |
This issue is ongoing, I can view passwords fine on Android but Linux
either does not display or freezes Brave.
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i upgraded Ubuntu to 22.04.1 a few days ago and this seems resolved on Version 1.47.186 Chromium: 109.0.5414.119 (Official Build) (64-bit). |
Description
Opening brave://settings/passwords on a new install after completing sync crashes the tab and no passwords are displayed, although the passwords were synced as they are autofilled on websites as normal and I can also see this in brave://sync-internals/.
Steps to Reproduce
Actual result:
After syncing a new install the passwords page crashes.
Expected result:
Brave syncs and displays passwords as normal in the passwords page.
Reproduces how often:
Always and easily.
Brave version (info found on brave://version)
Brave | 1.28.106 Chromium: 92.0.4515.159 (Official Build) (64-bit)
Revision | 0185b8a19c88c5dfd3e6c0da6686d799e9bc3b52-refs/branch-heads/4515@{#2052}
OS | Linux
Version/Channel Information:
Other Additional Information:
Miscellaneous Information:
I tried fixing this by first removing Login data, then reinstalling, then reinstalling with password sync off on all devices and trying a manual export/import. After completing the manual export from an existing install on another device and then importing to the new device the passwords did at least display properly - until Brave was relaunched and I observe the same issue again.
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